Property Manager

1 week ago

Montreal, Quebec, Canada SmartCentres Full time

Job Title:
Property Manager

Reports To:
Regional Director Property Management, Eastern Region

Department:
Property Management

Position Summary

Accountable for managing site conditions, contractors tenant relations and reporting status on a regular basis - on call availability 24 hours daily.


Responsibilities:

The specific duties and responsibilities for this position include but are not limited to the following:

  • Prepare comprehensive monthly reporting for owners and executive team on all project and tenant matters;
  • Developing tenant relationships / customer satisfaction;
  • Maintain timely inspection requirements for all equipment, utilities and services at each property;
  • Generate purchase orders for all required work and track invoice processing through completion;
  • Assisting with responding to tenant queries to ensure a full resolution;
  • Awareness & tracking of lease maturities and changes to site or existing tenants leases which would create value;
  • Assisting with collections and remittance of tenant sales reporting and insurance coverage requirements;
  • Liaise with other departments in resolving tenant issues and addressing their needs (eg. Lease renewals, assignments, exclusives, billings etc.);
  • Process improvements participate in / lead the process change with respect to tenant turnover;
  • Percentage Rent billings, and tenant setups;
  • Create value (reducing costs or increasing revenues) through the use of:
  • Environmentally friendly initiatives
  • Volume discounts or leveraging the size of the portfolio
  • Technology
  • Process improvements/efficiencies
  • Customer service/tenant relations
  • Operating excellence
  • Establishing and taking advantage of contractor discounts
  • Manage the physical aspects of the properties within your portfolio;
  • Coordinate all tenders for property operations;
  • Set and maintain all property annual budgets and any adjustments as required;
  • Review and approve all invoices;
  • Ongoing discussions of variance reports with supervisors to work towards maintaining budgets.
  • Coordinate with Insurance Brokers/Agents and Legal Entities regarding all accident claims;
  • Coordinate with Promotions Company and participating tenant promotional events and budgets;
  • Liaise with Accounting in CAM reconciliation and other property related items;
  • Continue to achieve relationships with new and existing tenants;
  • Ensuring contractors obligations outlined within contracts are maintained.
  • Responsible for property budgeting (operating capital), operations cash management, and
month-end vacancy analysis;

  • Any other duties assigned by Regional Director, Property Management, Senior Director,
Property Management or VP, Operations that are reasonable and industry standard;

  • The portfolio of properties managed may change at any time;

Academic/Professional Requirements:

  • Fouryear Bachelor's Degree and or Professional Designation;

Required Skills/Experience:

  • Must have valid driver's license;
  • Properties are located primarily throughout the Greater Montreal Area with some remote sites
- must be able to travel on a monthly basis;

  • Minimum 4 years experience in Property Management;
  • Must be fluently bilingual in both written and spoken French and English;
  • Effective planner for not only prioritizing work activities but also anticipating shifts in priorities;
  • Excellent communication skills with the ability to effectively communicate across all levels within, as well as outside the organization;
  • Effective skills in analyzing and interpreting needs of the tenants, leases and financial information
  • Ability to read and interpret leases;
  • Provide leadership and direction to all contractors working at the properties
Values

The Property Manager must be client focused, advocate and communicate a positive image of the company, both internally and externally.

The Property Manager shall take accountability for decisions made and conduct oneself in a respectful and ethical manner in representing the Trust's interests.

The Property Manager shall demonstrate entrepreneurialism and behave like an "owner" in carrying out daily tasks and responsibilities; demonstrating creativity and resourcefulness in achieving desired results.

The Property Manager is expected to be a team player and work effectively with colleagues and associates in terms of input, sharing of ideas and working to achieve common goal.

We are an equal opportunity employer committed to an inclusive and accessible recruitment and selection process. If you are contacted about an employment opportunity, please advise if you require accommodation.

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