Dto - Bilingual Trainer - Sales - Milton

2 weeks ago

Milton, Ontario, Canada PBS Systems Full time
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun"

The Opportunity:

We are changing the way people buy and service cars one dealership at a time.

In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.

Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture.

While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.

After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.


The Role:


As a Bilingual Automotive Sales Software Trainer (DTO BilingualTrainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS).

Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone.

DTO Trainers also assist customers onsite in person, when required, with new software install training.

This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America.

This is not a remote work opportunity.

Responsibilities:

  • Learn and develop an understanding of the PBS software
  • Learn and develop an understanding of the process for training customers on the PBS software
  • Learn and develop an understanding of data entry and other key tasks
  • The ability to complete the payroll module if applicable
  • Become an install resource without assistance
  • Demonstrate the ability to prioritize tasks without direction from Team Leads
  • Taking the initiative to learn new products to increase their knowledge
  • Provide excellent support to our customers in our software
  • Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
  • Work directly with customers and train all sessions in assigned silo and if possible other silos
  • Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded
  • Responds to both internal and external training requests in a timely manner
  • Write up tickets and investigate issues that arise and escalate issues to the corresponding teams
  • Create and maintain a positive work environment
  • Knowledge sharing within own silo and others within DTO
  • Maintain documentation and update as processes change within department
  • Willingness to commitment to an ongoing system of education and crosstraining
  • Ensure DTO queue is monitored
  • Customer focus / excellent customer service skills
  • Willingness to go the "Extra Mile"
  • Perform other duties and responsibilities as assigned

Qualifications:

  • Fluent in French and English (speaking, reading, and writing)
  • Experience in the sales area of a dealership preferred
  • 12 years' previous experience in the automotive industry, dealership environment or PBS is preferred
  • High School Diploma
  • Computer proficient with knowledge of Microsoft Office Suite
  • Strong problem solving & trouble shooting skills
  • Effective time management & organizational skills
  • Strong multitasking & prioritization
  • Strong documentation abilities
  • Excellent communication skills
  • Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required

What we offer:

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • The opportunity to travel
  • Free parking
  • Staff events
  • Competitive annual base salary
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, Goodlife and more.
PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

INPBS

  • DTO - Bilingual Trainer - Sales

    2 weeks ago

    Milton, Ontario, Canada PBS Systems Full time

    "PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive...

  • Bilingual Accounting Software Trainer

    2 weeks ago

    Milton, Ontario, Canada PBS Systems Inc. Full time

    Bilingual Accounting Software Trainer - DTO Milton, ON, Canada Job Description Posted Friday, April 19, 2024 at 6:00 AM "PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30...

  • Online English Language Trainers

    2 weeks ago

    Milton, Ontario, Canada PBS Systems Inc. Full time

    Posted Thursday, March 28, 2024 at 6:00 AM "PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun" The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the...

  • Accounting Software Trainer

    2 weeks ago

    Milton, Ontario, Canada PBS Systems Inc. Full time

    Posted Thursday, October 26, 2023 at 6:00 AM "PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun" The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the...

  • Online English Language Trainers

    2 weeks ago

    Milton, Ontario, Canada PBS Systems Inc. Full time

    Posted Thursday, October 26, 2023 at 6:00 AM "PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun" The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the...

  • Bilingual Automotive Software Trainer

    2 weeks ago

    Milton, Ontario, Canada PBS Systems Inc. Full time

    Bilingual Automotive Software Trainer (Fixed Ops) Milton, ON, Canada Job Description Posted Monday, June 10, 2024 at 6:00 AM "PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over...

  • DTO - Team Lead Accounting - Milton

    2 weeks ago

    Milton, Ontario, Canada PBS Systems Full time

    "PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun" We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we...

  • Automotive Sales Representative

    2 weeks ago

    Milton, Ontario, Canada Milton Toyota Full time

    Introduction:Due to continued growth Milton Toyota is looking for an enthusiastic Automotive Sales Representative (vehicle sales) to join our established sales team. Sell quality products from one of the most popular brands in the world No previous automotive sales experience required.This is an opportunity to sell a highly desirable product line for a...

  • Automotive Sales Consultant

    2 weeks ago

    Milton, Ontario, Canada Milton Toyota Full time

    Introduction:Due to continued growth Milton Toyota is looking for an enthusiastic Automotive Sales Representative (vehicle sales) to join our established sales team. Exciting opportunity to sell high-quality products from one of the most popular brands in the world No previous automotive sales experience required.This is an opportunity to sell a highly...

  • Automotive Sales Representative

    2 weeks ago

    Milton, Ontario, Canada Milton Hyundai Full time

    Introduction:Milton Hyundai is looking for an enthusiastic Automotive Sales Representative (vehicle sales) to join our established sales team. Sell quality products from one of the most popular brands in the world No previous automotive sales experience required.This is an opportunity to sell a highly desirable product line for a well-respected automotive...

  • Personal Trainer

    2 weeks ago

    Milton, Ontario, Canada LA Fitness Full time

    _LA Fitness Milton is looking to add a trainer to our team. Looking to add passionate individuals to our personal training team_^ Check out our club's pageIn this position you are not expected to sell the clients. They are provided.We do expect you to keep the clientele we give you. In this position your schedule has flexibility, however we are still looking...

  • Aquatic Leadership Conductor

    2 weeks ago

    Milton, Ontario, Canada Town of Milton Full time

    Aquatic Leadership Conductor (Contract) page is loaded Aquatic Leadership Conductor (Contract) Apply locations Milton Leisure Centre time type Part time posted on Posted 7 Days Ago job requisition id JR24-176 Job Type: Contract Department: Recreation Hourly Wage: $30.37 Close Date(closes at 12:00 am on date noted below): June 22, 2024 Openings: 15Position...

  • Personal Trainer

    2 weeks ago

    Milton, Ontario, Canada LA Fitness Full time

    _LA Fitness Milton is looking to add a trainer to our team. Looking to add passionate individuals to our personal training team_^ Check out our club's pageIn this position you are not expected to sell the clients. They are provided.We do expect you to keep the clientele we give you. In this position your schedule has flexibility, however we are still looking...

  • 1382 Farmstead Dr, Milton

    2 weeks ago

    Milton, Ontario, Canada Forest Hill Real Estate Inc. Brokerage Full time

    1382 Farmstead Dr Milton | Forest Hill Gallery House in Willmott1382 Farmstead Dr , Milton Virtual Tour Share 4 Bed 3 Bath 2 Parking $ 1,099, Farmstead Dr Milton 1382 Farmstead Dr Milton 1382 Farmstead Dr Milton 1382 Farmstead Dr Milton 1382 Farmstead Dr Milton View All 35 Photos Details Property ID W Status For Sale (On market for 0 days) Property Type...

  • Bilingual Inside Sales Representative

    2 weeks ago

    Milton, Ontario, Canada CB Canada Full time

    Bilingual Inside Sales Representative(English / French)Starting from $32 to $36 per hour Toronto Branch3333 James Snow Parkway, Milton, ON L9T 8L1 As a Bilingual (French) Quotes / Inside Sales Representative, use your sales expertise to assist customers with personalized requests that fulfill our promise of reliability. Better together than apart. This...

  • Fitness Centre Supervisor and Personal Trainer

    2 weeks ago

    Milton, Ontario, Canada Town of Milton Full time

    Key Responsibilities Provide a safe and welcoming environment to all current and potential pass holders to help them excel in their active living goals within the Fitness Centre Monitor and instruct pass holders on safe use of equipment and technique, and provide personal training or small group training, when appropriate; design small group class plans to...

  • Sales Representative

    2 weeks ago

    Milton, Ontario, Canada Team Honda Powerhouse Of Milton Full time

    Team Honda Powerhouse of Milton is seeking a Sales Representative to join our teamWe understand that different Sales Representatives have unique preferences and motivations when it comes to compensation. That's why we offer a range of pay plans that are tailored to meet the needs of our Sales Team. By giving our Sales Representatives a choice of pay plan...

  • Truck Sales Representative

    2 weeks ago

    Milton, Ontario, Canada Helios Logistics Full time

    '''Job Overview:We are seeking a motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for generating leads, building relationships with potential customers, and closing sales. This is a great opportunity for someone who is passionate about sales and enjoys working in a fast-paced...

  • Seasonal Retail Sales Associate Milton, ON Retail

    2 weeks ago

    Milton, Ontario, Canada McCarthy Uniforms Inc. Full time

    Have a passion for customer service? Want to join a great team and develop new skills? We want to hear from you McCarthy Uniforms is Canada's leading school uniform and specialty apparel Company. Over the last 65 years, we have built our leadership position by following our mission to be a world-class provider of high-quality uniforms. We believe in the...

  • Technical Sales Administrator

    2 weeks ago

    Milton, Ontario, Canada EightSix Network Inc Full time

    Our client, a North American leader in the Industrial Equipment space is searching for a Technical Sales Administrator to join their growing and dynamic team in Milton, ON. This is an exciting opportunity for an Administrative Associate to support the new-equipment sales organization, which encompasses the Technical Sales & Account Management processes....