Data Scientist

1 week ago

Canada Glia Full time

If you are a solid data scientist familiar with deep learning, large language models and NLP, this is the job for you.

As a Data Scientist, you play an essential role to apply AI technologies to solve business problems.

You are a decision maker on feature feasibility, priorities and design decisions, and will work to ensure key architectural and machine learning considerations are taken into account when designing state of the art capabilities in conversational AI.

With your technical data science background, you understand both the business and technical needs from different stakeholders.

You work with architects, data scientists, developers, and product owners to ensure that business, quality, and functional goals are met with each release.

You will be joining Team NLU that mainly uses python, SQL, mxnet, pytorch and jenkins, along with other latest technologies to implement models that deliver Conversational AI technology to chat and voice interfaces.

Members of the team are located primarily in Vancouver and work in the Pacific Time zone (PT).

Our processes are optimized for remote collaboration so we accept candidates from anywhere as long as there is some overlap with PT work hours.

Masters degree or equivalent achievement in computer science, artificial intelligence or data science.
Excellent verbal and technical writing skills to document and present your ideas to both technical and non-technical stakeholders
As part of the Product organization, help transition the business requirements to technical requirements, including technical user cases, algorithms and data specifications
Design and implement tools, systems and pipelines for different Phases of Data Science / Natural Language Understanding projects as required
Develop tools for Gathering data from logs/transcripts/crowd sourced methods, Processing cleaning and preparing data
Design, configure and develop machine learning algorithms for detecting patterns in user behavior
Experienced in common technologies used by data science team, such as Python and SQL, and experience with deep learning theory and application using pytorch, Tensorflow or other deep learning frameworks
Experience using large language models (LLMs) such as BERT or GPT

Bonus:
Experience with virtual assistants or conversational AI
Diversity: 18 languages and 15 countries represented.
Different options for your working preferences (office, remote, flexible)

Team events:
annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
*Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
Our facilities contribute to a good working environment.
To help businesses reinvent how they support customers in a digital world.

Customers should be able to engage with a brand from where they're most comfortable and move seamlessly to other modes of communication as needed.

Brands should be able to see the customer's screen to instantly understand the customers' point of view, and be their co-pilot to a satisfying experience.

Glia's Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.

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