Building Liaison

1 week ago

Edmonton, Alberta, Canada Canadian Mental Health Association Edmonton Region Full time

Identifying Information

Job Title:
Building Liaison

Program Area:
Housing Services

Job Level:
Administrative Coordinator

Reports to:
Manager, Housing Services

Organization Summary
CMHA-Edmonton is a non-profit organization whose mission is to ensure that all people experience good mental health and well-being. We increased awareness and understanding of mental health, mental illness, recovery, and suicide prevention through education.

We support the resilience and recovery of people in distress including those affected by mental illness or suicide by providing crisis intervention; safe, long-term and affordable housing; peer support; suicide grief and family support; information and referral support; and providing opportunities to improve your wellness.


Job Summary


Reporting to the Manager, Housing Services, the Building Liaison provides assistance with on-site supportive property management for a residential apartment building that is owned or managed by the CMHA-Edmonton.

The position is responsible for liaising with tenants and ensuring that tenants adhere to safety procedures and tenant building rules and regulations.

These rules have been established in accordance with the Residential Tenancies Act and the CMHA-Edmonton policies and procedures to provide a safe and secure living environment for all tenants.

The Building Liaison will establish and maintain rapport and trust with the tenants in a non-counselling peer support manner.

As the Building Liaison will live on-site, a reduced rental rate is available.

Job Duties and Responsibilities

Property Management

  • Tenant Communication: Building Liaisons act as a primary contact for tenants regarding various matters related to the building and general questions. Provides onsite support within the apartment building through liaison with tenants and the Manager, Housing Services.
  • Compliance and Regulations: help communicate building policies, rules, and regulations to Tenants ensuring everyone is aware of their responsibilities and obligations. Assists the Manager, by ensuring tenants adhere to Building Rules in accordance with the Residential Tenancies Act and the CMHA-Edmonton policies and procedures.
  • Maintains an awareness of any 'changes' in individual tenant behavior (e.g. if tenant exhibits problems with mental health or addiction behaviors) that may warrant the intervention of additional support services Communicates any observed changes in tenant behavior to the Manager, Housing Services for possible followup with other CMHA-Edmonton or community resources.
  • Conflict Resolution: They help mediate and resolve conflicts between tenants being a neutral party and finding equitable solutions to disputes.
  • Emergency Response: In the event of emergencies or urgent situations, the Building Liaison may coordinate responses, such as contacting the Edmonton Police Services (EPS), Emergency Medical Services (EMS), and Mental Health Crisis Outreach Team as necessary to provide emergency assistance in dealing with health, safety and/or security issues that may arise.
  • Property Inspections: conduct daily inspections of common areas and shared facilities to ensure cleanliness, safety, and adherence to property rules and regulations.
  • Ensures that building security is maintained by confirming that doors are locked and seeing that unwelcome individuals or intruders depart from the building (without endangering personal safety)

Administration

  • Maintains records of critical incidents and other relevant information as requested by the Manager, Housing Services.
  • Maintains and posts a weekly schedule identifying onsite availability to meet with tenants, by telephone, to discuss issues or concerns, for 1012 hours/week between the hours of 8:00am and 10:00pm
  • Gathers and provides information to the Manager, Housing Services regarding the apartment building, overall premises, and tenants, including completing incident reports on disturbances, damages, and personal injuries.
  • Feedback Collection: Building Liaisons gather feedback from tenants regarding building amenities, services, and any areas for improvement. This information is relayed to the Manager, Housing Services at CMHA to make informed decisions.


The Building Liaison plays a critical role in enhancing the overall Tenant experience, maintaining a positive living, or working environment, and contributing to the overall success of the CMHA Housing Program by fostering tenant satisfaction and retention.


Qualifications/Experience

  • Grade 12 Diploma (some postsecondary education in Social Work, Psychology or Human Services is preferred)
  • Previous experience working with individuals with mental health issues will be considered an asset.
  • Minimum 13 years of prior experience in customer service, property management, or a related field is required.
  • Must be able to reside at on site location, reduced rental rate available.
  • Previous knowledge of the Res

  • Diagnostic Liaison

    1 week ago

    Edmonton, Alberta, Canada AstraZeneca Full time

    At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation - ultimately providing employees with the opportunity to work across teams, functions and even the globe.Our dedication to sustainability is also central to our culture and part of what makes AstraZeneca a great place to...

  • Festival and Events Liaison

    1 week ago

    Edmonton, Alberta, Canada City of Edmonton Full time

    Festival and Events Liaison up to 2 perm ft; up to 2 temps up 10 18 monthsJob Number:46708Do you ever wonder how massive City events like the Canada Day Fireworks go off without a hitch? Or how Festivals are seamlessly integrated with City services and operate on City property? It's because of the one-stop-shop philosophy and behind-the-scenes work of the...

  • Community Outreach Worker/liaison

    1 week ago

    Edmonton, Alberta, Canada SSUC Edmonton Full time

    Position Title:Community Outreach Worker/LiaisonOrganization:SSUC (Spiritual Seekers United in Community/Southminster-Steinhauer United Church)About SSUC (also known as Southminster-Steinhauer United Church)SSUC is a unique in person and online spiritual community in the City of Edmonton that is:An expansive spiritual community with a focus on exploring...

  • Child and Youth Liaison Worker

    1 week ago

    Edmonton, Alberta, Canada Treaty 8 Urban Child and Family Services Full time

    Employment Opportunity Treaty 8 Urban CFS OfficeChild and Youth Liaison WorkerReporting to the Child and Youth Liaison Lead, The Treaty 8 Child and Youth Liaison worker will provide leadership and mentorship with children and youth by providing direct services in meeting the goals of _Jordon's_ _Principle_ to prevent children from falling through gaps and...

  • Indigenous Care Liaison

    1 week ago

    Edmonton, Alberta, Canada Covenant Health Alberta Full time

    : The Indigenous Care Liaison (ICL) provides holistic care for Indigenous people and their families, educates health care providers about respectful relationships and health care for Indigenous people, while building understanding and trust between Indigenous people and health care providers. The ICL will foster a spirit of hospitality for Indigenous people...

  • Community Safety Liaison

    1 week ago

    Edmonton, Alberta, Canada City of Edmonton Full time

    Community Safety Liaison - Problem Properties PermanentJob Number:46805This is a unique opportunity to make a difference and an impact on the City of Edmonton as a Social Worker aligned with the Problem Properties Initiative. The Problem Property Initiative (PPI) is a Council supported initiative to address highly problematic occupied and unoccupied...

  • Elders and Knowledge Holders Liaison

    1 week ago

    Edmonton, Alberta, Canada City of Edmonton Full time

    Job Number:46095Within many Indigenous communities, Elders and Knowledge Keepers are respected for their wisdom, cultural knowledge, language, ceremonies, and gifts that have been nurtured over time. The Elders and Knowledge Holders Circle act as advisors to the City of Edmonton Indigenous Relations Office. Their role is to culturally guide the...

  • Industry Relations Liaison

    1 week ago

    Edmonton, Alberta, Canada Rupertsland Institute Full time

    Posted: July 19, 2023The Role:Position Status: Full Time (40 hours/week), until March 2024 with a possibility of extensionThe OrganizationRupertsland Institute (RLI) is an affiliate of the Métis Nation of Alberta and has a mandate in education, training, and research. With a decentralized network of 10 METI-Service Centres, in addition to two mobile service...

  • Disability Support Practitioner/house Liaison

    1 week ago

    Edmonton, Alberta, Canada Edmonton Integrated Services Full time

    Community Disability Support Practitioner/House Liaison: Residential Support Program: Full Time Permanent- HIRING IMMEDIATELY FOR APRIL 2023_Edmonton Integrated Services (_or _EIS _for short_) is currently looking for a passionate and attentive Community Disability Support Practitioner/House Liaison (CDSP) with about one (1) to three (3) years' of proven...

  • Family School Liaison Worker

    1 week ago

    Edmonton, Alberta, Canada Thrive Elementary School Full time

    Job Description (EN):Thrive Elementary SchoolFamily School Liaison Worker (Social Worker)Thrive Charter School is a kindergarten through grade 6 school located at 10735 McQueen Road opening in September 2023. The school is currently under renovation. Thrive School is creating something special; a no fees to parents, K-6 Public Charter School. A place where...

  • Community Liaison Worker

    1 week ago

    Edmonton, Alberta, Canada The Mustard Seed Society Full time

    The Community Liaison Worker will participate in programs, which are essential to the alleviation of poverty and homelessness and build healthy relationships between stakeholders in The Mustard Seed's diverse community.The interns' primary role will be to promote education and awareness to the wider public on local social issues such as poverty and...

  • Construction Field Coordinator- Buildings, Electrical, Mechanical

    1 week ago

    Edmonton, Alberta, Canada Colas Full time

    Subsidiary: Colas Canada Inc.Colas Canada is part of the Colas Group, a world leader in transportation infrastructure construction and maintenance. The Colas Group also has a network of companies in the USA.MissionThe Construction Coordinator- Buildings, Electrical, Mechanical- is responsible for hands-on field support, acting as a liaison between...

  • Inventory Coordinator

    1 week ago

    Edmonton, Alberta, Canada Scandinavian Building Services Full time

    Scandinavian Building Services has been a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core values of Service,...

  • Bid and Proposal Coordinator

    1 week ago

    Edmonton, Alberta, Canada Scandinavian Building Services Full time

    Scandinavian Building Services has been a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core values of Service,...

  • Construction Field Coordinator- Buildings, Electrical, Mechanical 1

    15 hours ago

    Edmonton, Alberta, Canada Upstone Materials Full time

    Construction Field Coordinator- Buildings, Electrical, Mechanical 1 Subsidiary: Colas Canada Inc. Colas Canada is part of the Colas Group, a world leader in transportation infrastructure construction and maintenance. The Colas Group also has a network of companies in the USA.MissionThe Construction Coordinator- Utilities Complex- is responsible for hands-on...

  • Construction Field Coordinator- Buildings

    1 week ago

    Edmonton, Alberta, Canada Marigold Infrastructure Partners DBJV Full time

    The City of Edmonton selected Marigold Infrastructure Partners to design and build the 14-kilometre Valley Line West LRT project from downtown to Lewis Farms. Construction has begun and will take five to six years to complete.Marigold is a design-build joint venture agreement between Colas and Parsons.Position:Responsibilities:Ensures adherence to Project...

  • Financial Analyst

    1 week ago

    Edmonton, Alberta, Canada Scandinavian Building Services Full time

    Scandinavian Building Services has been a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core values of Service,...

  • Field Coordinator- Buildings and Structural

    1 week ago

    Edmonton, Alberta, Canada Colas Full time

    Subsidiary:Colas Canada Inc.Colas Canada is part of the Colas Group, a world leader in transportation infrastructure construction and maintenance. The Colas Group also has a network of companies in the USA.Mission:The Structural Field Coordinator will work under general directions and independently determine and develop solutions with good time and project...

  • Legal Controller

    1 week ago

    Edmonton, Alberta, Canada RECRUITMENT PARTNERS INC. Full time

    Liaison with the third-party accounting firm on tax and year end Manage month end processes for multiple entities within the company Build polices and processes for the accounting department Manage inventory counts Play a key role in providing financial insight on complex matters including US operations Mange FX transactions Process AP, AR and government...

  • Controller

    1 week ago

    Edmonton, Alberta, Canada RECRUITMENT PARTNERS INC. Full time

    Controller Our client is searching for a Controller to join their team. This role will be responsible for leading the accounting team of the rapidly growing, owner-operated business. A successful candidate will be a strategic thinker with a keen eye for detail.Your success will be defined by your ability to: Manage the operations full cycle accounting and...