Order Desk

2 weeks ago


Surrey, British Columbia, Canada Herc Rentals Full time

$5,000 Bonus upon completion of our program

Responsibilities

  • Manage large amounts of inbound calls and deal with walkin traffic in a timely manner
  • Resolve customer inquiries and deal with any issues or concerns
  • Provide customers with expert advice on the selection and operation of all the various types of tools and equipment
  • Generate additional sales revenue through superior customer service on all existing orders
  • Write up rental agreements
  • Source available equipment from other branches within the region
  • Schedule delivery and pick up of equipment
  • Support all team members
  • Perform additional duties as assigned

Requirements:

  • Manage large amounts of inbound calls and deal with walkin traffic in a timely manner
  • Resolve customer inquiries and deal with any issues or concerns
  • Provide customers with expert advice on the selection and operation of all the various types of tools and equipment
  • Generate additional sales revenue through superior customer service on all existing orders
  • Write up rental agreements
  • Source available equipment from other branches within the region
  • Schedule delivery and pick up of equipment
  • Support all team members
  • Perform additional duties as assigned

Prerequisites

  • Must be a recent university graduate, or
  • Someone with less than 5 years' work experience with an interest to progress their career in sales or operations, or
  • Military veteran

Educational Background

  • A bachelor's degree is required

Conditions of Employment

  • Must have valid driver's license with clean abstract


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