Field Service Technician

1 week ago


Oakville, Ontario, Canada Javelin Technologies Inc. Full time

DUTIES & RESPONSIBILITIES:

  • Provide comprehensive technical support and explicit instructions for Stratasys 3D Printers and Stratasys' branded products.

Perform and support clients with issues related to:

  • Technical support/troubleshooting for 3D Printers
  • Ability to properly run and maintain 3D Printers
  • Annual Preventative Maintenance Visits as needed
  • Installation of new 3D Printers
  • Provide guidance and problem solving for 3D Printer related issues for TriMech's clients
  • Liaise with clients and inhouse staff and partners regarding technical information as related to Stratasys and related products

REQUIREMENTS:

  • High School Diploma or equivalent
  • Ability to get into high security facilities
  • Must have electromechanical repair and troubleshooting experience
  • Excellent customer relations ability required
  • Must have strong verbal, written and listening communication skills
  • Must have the ability to work in a busy environment and be adaptable to an everchanging daily/weekly schedule of tasks.
  • Ability to travel as much as 34 days/week including an overnight stay on occasion
  • Must be a selfstarter that needs little management oversight to accomplish assigned tasks.


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