Junior AppOps Technician, Application Development

1 week ago

Old Toronto, Ontario, Canada First National Financial LP Full time

Toronto, ON, Canada

Job Description

Reporting To:

Senior Manager

Full-Time/Part- Time:

Full-time

Posting Date:

April 26, 2024

Closing Date:

May 24, 2024

Hours of Work:

8:30 a.m. – 5:00 p.m.

Grade:

Office Location:

6.4

Toronto, ON

Great location Steps away from the main public transit station

What we offer:

Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities

*Eligibility for benefits is dependent on the terms of employment

What you will do:

  • Work within a cross-functional team
  • Monitor, maintain and restore service for applications to ensure service level agreements are met
  • Support existing systems and assist in root cause analysis and resolution
  • Analyze and complete ad-hoc report requests
  • Document and communicate assigned work and issue
  • Report and coordinate incident with minimum guideline
  • Help to develop the knowledge assets required for application support and operation.
  • Support after business hour and weekend IT related activities on rotational basis. (ex: production deployment, server patching and disaster recovery exercises)
  • Provide after business hour on-call support on rotational basis

The Requirements Needed:

  • Post-secondary education in Computer Science or Information Technology
  • Programming experience in SQL and C#
  • Knowledge of relational databases and MS SQL server
  • Ability to learn fast from internal and external resource
  • Able to identify problem, collect information and resolve issue with minimum guidance
  • Abe to identify and report incident from issue with guidance
  • Good analytical and problem-solving skills
  • Ability to work in a team environment
  • Ability to effectively prioritize and execute tasks
  • Ability to work independently and in a team environment
  • Knowledge of application monitoring and ticket system operations
  • Knowledge of support and operation practice, concepts, technology and tool stacks

Education:


• Post-secondary education in Computer Science or Information Technology

The team you will join:

Founded in 1988, First National is one of Canada's largest non-bank lenders. We provide residential mortgages exclusively through our mortgage broker channel and service commercial clients through our national origination team of empowered advisors.

At First National, It's in our Nature is our rallying cry. It underlies our values, beliefs, and how we show up for each other, our clients, our partners and the community. Our nature defines who we are and guides every decision we make.

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law.

First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at .

We would like to thank all applications for their interest, but only candidates selected for an interview will be contacted.

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