Service Conceirge

Drive for Excellence

Performance BMW is an award winning team that is driven for excellence. As Niagara's exclusive BMW dealer, we bring luxury right to the doors of our guests. Whether we're providing a guest with a test drive or servicing a vehicle, we're committed to delivering an exceptional guest experience.

Part of the Performance Auto Group, a leading automotive group, we are committed to integrity, believe in employee empowerment, passionate about innovating, care about a great guest experience and giving back.

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities.

Our core values as an organization are the principles we were built on that guide us today:

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Great Experience: Every customer is entitled to a great experience
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Integrity: We are honest and transparent in our actions
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Diversity: We are stronger through the inclusion of people, brands and ideas
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Innovation: We passionately embrace opportunities for new and continuous improvements
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Empowerment: We encourage and support our people in taking initiative
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Giving Back:We positively impact the communities in which we live, work and raise families

Here's what you'll deliver:

• Operate vehicles in a safe manner, obeying all laws of the road.
• Carefully inspect both guest and courtesy vehicles for any damage on pickup and return.
• Collect required information and make note of guest concerns on pickup.
• Arrive on time for pickups and returns.
• Must be good with Ipad and taking photos.
• Use of a personal phone to call guests on arrival at home/office.
• Must be comfortable driving during busy hours on all major series highways.
• Inspect guest vehicles to make sure it's returned to them cleaner than before.
• Other duties as required by management.

What you need to succeed:

• Must have a valid Ontario Driver's License and good driving record.
• High School Diploma or GED is required.
• Automotive experience is considered an asset.
• Ability to execute tasks with mínimal supervision.
• Possess exceptional customer service skills.
• Work well under pressure in a fastpaced environment.
• Must be reliable and able to work productively with mínimal supervision.
• Ability to read and comprehend instructions and information.
• Demonstrated ability to drive both standard and automatic transmission vehicles.
• Manual dexterity required.
• Strong organizational and time management skills.
• Ability to work flexible hours and work around a changing schedule.

What's in it for you?

• Excellent management support and guidance
• Opportunities through our Internal career mobility program
• Access to health, dental and vision insurance
• Disability, critical illness and life insurance for the unexpected
• Our Employee Assistance Plan (EAP) for you and your family's wellness
• Discount on vehicles, service and parts for you and your family
• Discounts to retailers and service providers across the country
• Free and engaging employee events
• Did we mention we love giving back to our communities?

This compensation range will be based on knowledge and experience Job Type**: Full Time

Salary:
$17 an hour

**Performance Auto Group is a leading automotive company in Southern Ontario with over 1800 employees, 22 brands and 39 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St. Catharines and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

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