Technical Analyst Intern

2 weeks ago

Toronto, Ontario, Canada Manulife Insurance Malaysia Full time
Technical Analyst, Disaster Recovery Management page is loaded Technical Analyst, Disaster Recovery Management

Apply locations Toronto, Ontario Waterloo, Ontario time type Full time posted on Posted 2 Days Ago job requisition id JR

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world.

From our environmental initiatives to our community investments, we lead with values throughout our business.

To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.

Join our Global Technology Services Management and Support Team
Collaborating with the Director of Business Continuity. You will contribute to the delivery and provide advice, assistance and support to other unit teams.

Deliver and maintain a practical and effective Disaster Recovery program that ensures our critical services, systems, networks, and information assets are available whenever our business clients need them.

Partner with IT and Project Management colleagues/vendors to ensure required technical assets are resilient and systems are built with DR requirements embedded.

You'll be a DR Domain Expert on projects that use various project management methodologies and current technologies.

Work with incident management and other BC/DR professionals across the company in delivering and gathering timely information and providing guidance while managing the response to planned or unplanned events.

Leverage Manulife's global scale and work with IT partners worldwide to constantly improve the exercise process and recoverability of systems.

Help engage business users to participate in exercises.
Develop and maintain recovery plans in an enterprise BCM planning system.

Work with other IRM teams to identify areas of program improvement and drive execution through special projects and general working sessions, including but not limited to gap analyses and mitigation, improvement of tools and processes, etc.

Collaborate with the Vendor Information Security Management team to assess the vendor's DR plan for compliance with Manulife's DR requirements.

Provide reporting metrics/analytics including Key Risk Indicators, compliance reporting and dashboards.
Ability to conduct efficient and effective meetings with a large audience at different levels, technical or non-technical.
You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
You share your humanity, helping us build a diverse and inclusive work environment for everyone.

2-4 years+' Disaster Recovery experience encompassing all aspects of data center infrastructure including core infrastructure, network, storage, etc.
~ Experience using Fusion Risk Management tool, Archer and ServiceNow an asset.
~ Achievement oriented with project management skills and the ability to work independently and as part of a team, handling multiple priorities within tight timelines while maintaining a professional and friendly demeanor.
~ Ability to work off-hours to help manage incidents or connect with colleagues in different time zones.
~ Strong social skills, including ability to be drive understanding and maintain professionalism when communicating across geographical and cultural boundaries.

Flexible work policies and strong work-life balance.
We create opportunities to learn and grow at every stage of your career.
We invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity and Inclusion
Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.

We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. 0 trillion) in assets under management and administration, including total invested assets of $0.3 trillion), and segregated funds net assets of $0.We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.
At Manulife /John Hancock , we embrace our diversity.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies .

00 CAD - $137,930.00 CAD If you are applying for this role outside of the primary location, please contact for the salary range for your location.

The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.

We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.

Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world.

From our environmental initiatives to our community investments, we lead with values throughout our business.

To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.

We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers.

To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the 'Job Alerts' section located in the top right corner of the page.

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