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Veterinary Receptionist
3 months ago
We are growing Located just steps from the Vedder river, we are a modern and progressive veterinary clinic with a stellar culture.
And we are still family-owned We are looking for a compassionate receptionist with exceptional communication skills.We are committed to the highest standards of patient care and providing great customer service in a positive environment of kind and hard-working professionals who care.
We are passionate about providing the ideal work/life balance with excellent flexible work schedules and a vibrant work environment. We have both full-time and part-time positions available.Our key priorities are:
improving the lives of animals, upholding the highest standards of veterinary medicine, honesty, professionalism, and well-being of our staff and patients.
We believe that we all deserve a work environment that is positive, inviting, supportive, enriching and a place to look forward to.
We promote the well-being of our staff by:
- Hiring those that get along well with and uplift others.
- Providing a flexible schedule based on their availability and preference.
- Providing learning and growth opportunities.
- Providing opportunities for volunteering and philanthropic work for animals in need.
- Offering extended health and dental benefits to our staff and their families.
- Maintaining an easygoing vibe where we can joke, laugh and be ourselves.
- Fun, teambuilding activities and events. Be ready with your best costume for our halloween party
- Having a zero tolerance policy for bullying, gossip or negativity.
- Having a zero tolerance policy for disrespectful clients.
- Most importantly, we have each other's backs.
Job Duties:
- Take calls, triage cases based on urgency and schedule accordingly.
- Be confident at handling animals that are brought in for appointments and surgeries and assign them appropriate rooms and doctors.
- Create estimates and be responsible for veterinary billing. Training will be provided.
- Deal with suppliers, distributers and pharmaceutical representatives.
- Oversee pet insurance claims and ensure they are submitted to insurance companies appropriately and accurately.
- Conduct followup calls to check on patients after discharge, answer client questions and direct call to the appropriate doctor or technician if there are any questions or concerns.
Job Types:
Full-time, Part-time, Permanent
Salary:
$20.00-$23.00 per hour
Expected hours:
per week
Benefits:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Flexible schedule
- Life insurance
- Onsite parking
- Paid time off
- Store discount
- Vision care
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Overtime pay
Experience:
- receptionist/front desk: 1 year (preferred)
- veterinary: 1 year (preferred)
Work Location:
In person