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Veterinary Receptionist

3 months ago


Chilliwack, Canada Vedder Mountain Veterinary Clinic Full time

We are growing Located just steps from the Vedder river, we are a modern and progressive veterinary clinic with a stellar culture.

And we are still family-owned We are looking for a compassionate receptionist with exceptional communication skills.

We are committed to the highest standards of patient care and providing great customer service in a positive environment of kind and hard-working professionals who care.

We are passionate about providing the ideal work/life balance with excellent flexible work schedules and a vibrant work environment. We have both full-time and part-time positions available.

Our key priorities are:

improving the lives of animals, upholding the highest standards of veterinary medicine, honesty, professionalism, and well-being of our staff and patients.


We believe that we all deserve a work environment that is positive, inviting, supportive, enriching and a place to look forward to.


We promote the well-being of our staff by:

  • Hiring those that get along well with and uplift others.
  • Providing a flexible schedule based on their availability and preference.
  • Providing learning and growth opportunities.
  • Providing opportunities for volunteering and philanthropic work for animals in need.
  • Offering extended health and dental benefits to our staff and their families.
  • Maintaining an easygoing vibe where we can joke, laugh and be ourselves.
  • Fun, teambuilding activities and events. Be ready with your best costume for our halloween party
  • Having a zero tolerance policy for bullying, gossip or negativity.
  • Having a zero tolerance policy for disrespectful clients.
  • Most importantly, we have each other's backs.

Job Duties:

  • Take calls, triage cases based on urgency and schedule accordingly.
  • Be confident at handling animals that are brought in for appointments and surgeries and assign them appropriate rooms and doctors.
  • Create estimates and be responsible for veterinary billing. Training will be provided.
  • Deal with suppliers, distributers and pharmaceutical representatives.
  • Oversee pet insurance claims and ensure they are submitted to insurance companies appropriately and accurately.
  • Conduct followup calls to check on patients after discharge, answer client questions and direct call to the appropriate doctor or technician if there are any questions or concerns.

Job Types:
Full-time, Part-time, Permanent

Salary:
$20.00-$23.00 per hour

Expected hours:
per week

Benefits:

  • Company events
  • Dental care
  • Disability insurance
  • Discounted or free food
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Onsite parking
  • Paid time off
  • Store discount
  • Vision care

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekends as needed

Supplemental pay types:

  • Bonus pay
  • Overtime pay

Experience:

- receptionist/front desk: 1 year (preferred)

- veterinary: 1 year (preferred)

Work Location:
In person