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Banking Advisor

2 months ago

Saint John, Canada National Bank Full time
Attendance On-Site Job Number 22586 Category Support Status: Permanent Type of Contract Permanent Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 12-Sep-2024 Location: Saint John, New Brunswick City Saint John Province/State New Brunswick Area of Interest: Advisory services, Personal banking A career as a Banking Advisor with National Bank is a versatile and varied role allowing you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. Bringing an empathetic and friendly approach, listing actively and offering a people centred experience to all clients. Your job: Greet clients and answer questions. Help clients use our banking applications and ABM. Listen to clients’ needs and resolve situations that may be complex. Give advice and offer transaction solutions for Personal Banking clients. Demonstrate the ability to build lasting business relationships. Ensure client satisfaction and engagement. Refer your clients to specialist partners for specific needs. Ensure adherence to compliance and risk management rules. Your team: The branch is open one evening per week until 6:00. This position reports to the Customer Service Manager and the Branch Manager. Every day, you will work with a team of a experts specializing in investment, credit, mortgage financing and more. Our team values passionate people and bold ideas. We work together to ensure our clients reach their goals and colleagues do what they love. We rely on our colleagues to share knowledge and help each other. After gaining the necessary experience in your role as a Banking Advisor, many options will be available to you. For example, you could advance in the same role, get promoted or move to another region or branch. We offer many career opportunities and encourage internal mobility. Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to support your ongoing learning. You’ll also have access to colleagues with a wide range of expertise, experience and backgrounds to enrich all aspects of your development. Prerequisites : Hold a college diploma (DEC) or equivalent Customer service experience, inclusive attitude and openness to diversity Positive attitude and empathy for clients Interest in technology and skilled in sharing knowledge Ability to adapt to different situations Languages: English, French

Skills

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Accountability Brand Ambassadorship Business Development Client-focused Customer Relationship Management Detail-oriented Digital literacy Driving Results Emotional Intelligence Empathy Humility Learning Agility Oral Communication Teamwork

Your benefits

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In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
Health and wellness program, including many optionsFlexible group insuranceGenerous pension planEmployee Share Ownership PlanEmployee and Family Assistance ProgramPreferential banking servicesOpportunities to get involved in community initiativesTelemedicine serviceVirtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first:

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We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We want to offer an accessible, barrier-free workplace to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates What can you bring to our team?Come live your ambitions with us Une carrière en tant que ConseillerAs a Senior Legal Advisor in the Legal