Library Technician

GENERAL STATEMENT
With minimal supervision, the Library Technician provides research help, interlibrary loan, media services, and other technical tasks related to library service including cataloguing, serials and acquisitions, electronic resource management, library website and online guide development and maintenance. Working with functional direction of a Librarian, library technician(s) will be assigned to at one or more portfolios based on operational needs to support students, faculty, and staff.

TYPICAL DUTIES
Portfolios will include two or more of the following areas:

Information services
• Acts as a resource to students, faculty and staff to inform, guide, and clarify the use of library tools and resources; recommends, interprets and evaluates information resources across all disciplines and formats
• Demonstrates and explains how to access resources and provides refining research techniques as relates to using library resources; refers research questions requiring additional expertise to Librarians;
• Provides examples of the correct usage of academic styles and citation. Refers complex questions about citation and style to the Writing Centre, Librarians or instructors.
• Maintains currency in new resources across all formats and disciplines as well as in library practices, changes, and information technology as they relate to improving research and to the portfolio areas below;
• Conducts group tours of the library, providing information about resources and services;
• Responds to inquiries/questions in the use of library computers/network which may include document set-up, file management, printing, and authentication. Refers complex questions to IT or AV staff;
• Supports collection development by sharing information on new and frequently-requested resources with the Librarians as well as provides input, as requested, to the selection and evaluation of print and electronic resources;
• Provides bibliographic verification and searching and assists in evaluating items for possible replacement or removal;
• Participates in library communications and social media efforts and assists in organizing special events and promotions;

Acquisitions
• Checks order requests against existing holdings and performs necessary bibliographic verification using online vendor tools, and provides assistance to librarians in the use of those tools, as applicable;
• Completes the full order process including, but not limited to, determining/contacting vendors; cancelling orders; receiving/checking materials, preparing invoices for submission to Finance, performing year-end-related functions, and maintaining good working relationship with vendors; alerts Librarians to new/outdated items and maintains related information on the library's integrated system;

Electronic Resources
• Provides updating and maintenance support to the library's website, electronic information brochures, and library guides, as directed; uses electronic management tools to support accuracy and access to online resources;
• Provides vendors with current IP ranges to facilitate access to electronic resources;

Interlibrary Loan
• Verifies inter-library loan requests, locates potential lenders, and forwards requests; completes applicable processes as relates to electronic document delivery; and maintains good working relationships with the inter-library loan departments at other post-secondary libraries and the consortium office;
• Processes invoices/payments for relevant charges or payment and investigates courier delays;

Cataloguing
• Participates in the cataloguing and classification of entire collection by locating catalogue records for items being added to the library catalogue, downloading/inputting records into the relevant cataloguing module; editing records to the required standards with consideration of local cataloguing practices;
• Creates item records including assigning call numbers according to library policies and procedures, or creates original records, as required;
• Maintains the Camosun catalogue database and other relevant resources to reflect changes/corrections including monitors the supply of barcodes, book labels and other processing supplies and orders as necessary; loads records into BC Outlook and other union catalogues; uses MARCEdit, or manually, ensures that records have the correct proxy URLs;
• Gives direction to the Library Assistant performing processing tasks related to cataloguing, as required;

Media
• Using relevant booking module, reserves DVDs and videos for faculty/staff for classroom use; identifies and locates media requested by faculty and staff, makes recommendations for additions to the collection to the Librarian;
• Secures preview copies for faculty, as necessary, and informs faculty about new products; promotes the use of the media collection via a monthly acquisitions list distribution;
• Ensures access to streaming video content and provides technical troubleshooting;

• Performs typical duties of the Library Assistant, as the schedule demands, including opening/closing library facilities, as required, and participates in ensuring security of the premises

• Performs other related duties similar in scope and complexity. Qualifications Completion of a two year Library Technician diploma and three years relevant experience in a college or university library environment, with an integrated system of which includes 2 years working in two of the above portfolio areas, or an equivalent combination of education and experience.
• Demonstrated knowledge of a library integrated system including: proficiency in the use of other library-related technology such as electronic databases, e-books; interlibrary loan and document delivery protocols and processes; RDA, MARC 21, AACR2r, LCSH, and other commonly-used library standards;
• Demonstrated knowledge of the publishing industry, media distribution, and purchasing procedures;
• Ability to perform web-editing and maintenance using WYSIWYG editors and software such as Dreamweaver, Photoshop, etc.;
• Demonstrated knowledge of computer concepts and terminology, and proven experience with MS Office suite;
• Ability to communicate effectively and professionally for interacting with students from diverse cultural and academic backgrounds;
• Demonstrated team-player with proven problem-solving and conflict resolution skills to maintain high levels of customer service. Capabilities The core capabilities are required for all positions at the college.

Focus on Students and Their Success (Core)
• We all have a role to play in promoting and supporting students - directly or indirectly - contributing to their success, education and transition as they build their path to the future.

Cultural Alignment (Core)
• Inclusion and respect align with Camosun's traditions of lifelong learning and positive, supportive experiences for all. We examine our individual and institutional cultures and, through indigenization, consider other ways of knowing (thinking), being (approaches), doing (acting), and relating.

Fostering and Nurturing Relationships (Core)
• Fostering and nurturing relationships is at the core of everything we do. Successful workplace relationships take time to develop and include building trust, engagement and collaboration.

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