SDE II, Amazon CRM
2 weeks ago
Do you want to develop software that will power Amazon's mission to be Earth's most customer-centric company?
We invite you to join us in Toronto for this opportunity of building products to enable our Customer Service Associates (CSA) to deliver unparalleled customer experiences. The Customer Engagement Technology (CET) team, caters to hundreds of thousands of customer service agents across geographies with a vast selection of relevant apps, and services.
As a Software Engineer on our team, you will design and develop services and full-stack solutions that will power the associate experience for the next generation CRM.
You will have ample opportunity to leverage and develop your expertise in cloud computing, distributed systems, data processing and utilize the latest LLM technology to develop solutions that breaks new ground for Amazon. This opportunity will allow you to work with members of our cross-functional teams including product/program management, UX design and engineering teams across Amazon.
Successful candidates will work across all layers of the software stack including improving complex data architecture and building out new associate-facing features. We are seeking that rare combination of solid coding background, an aptitude to apply modern technologies at scale, and a willingness to question the status quo and raise the bar on every service and feature we build. If you have an entrepreneurial spirit, are deeply technical, innovative and long for the opportunity to build software that makes a difference, we want to talk to you.
Key job responsibilities
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. RRSP
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply
We are open to hiring candidates to work out of one of the following locations:
Toronto, ON, CAN
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.
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