Overview

The Housekeeper performs heavy cleaning and sanitization duties of assigned areas at the property ensuring environment is safe and hazard free.

Responsibilities

• Stocking central storage facility and work centers with appropriate quantities of supplies and conducting inventories of such.
• Maintaining cleanliness in common/public areas of the casino
• Extract and clean carpet and tiles
• Execute guest deliveries issued through Synergy
• Collect and remove trash; clean carpeted areas; remove gum and carpet spots; vacuum upholstered furnishings and fabric; reposition furniture and equipment after cleaning.
• Sweep, dust mop, and wet mop hard surface floors.
• Clean/dust all surfaces: walls, doors, hardware, games, furnishings, door glass, display cases, etc.
• Stock, clean and sanitize restroom fixtures and surfaces.
• Work cooperatively with supervisors and all other team members of the property. Comply with department procedures, schedules and standards of performance.
• Observe and report needed maintenance to buildings, fixtures, and equipment; report any loss, damage or breakage of property, or threat to safety.
• Assist in emergency clean-ups and provide coverage for absences.
• Creates an atmosphere that induces guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Other duties as assigned.
• Lives the Brand.

This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• High school diploma or equivalent required, along with six (6) months of janitorial experience. Previous stock room experience is preferred.
• WHMIS trained or able to be trained on WHMIS
• The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario

SKILLS

• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
• Must be able to work varying shifts and time schedules as needed

PHYSICAL DEMANDS

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• While performing the duties of this job, the employee is frequently required to stand and walk for long durations.
• The employee must frequently lift and/or move up to 50 pounds.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.