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Salesforce Health Cloud Business Analyst

1 month ago

Burnaby, Canada Randstad Canada Remote Work Freelance Full time
Join our trailblazing Burnaby healthcare client, a key component of the Provincial Digital Health & Information Services in British Columbia. We are on the lookout for a seasoned Senior Business Analyst (BA) - Salesforce Health Cloud, who brings at least five years of experience in the healthcare sector in Canada, ideally with exposure to Health Authorities in BC. This pivotal role involves performing both technical and functional requirements analysis, developing intricate documentation, and supporting agile workflow processes to enhance product development within our Connected Health System Program. If you are a strategic thinker with a robust background in Salesforce Health Cloud and have a passion for advancing healthcare through technology, we invite you to apply

Advantages
⢠Contribute directly to provincial healthcare initiatives, improving patient and provider experiences across British Columbia.
⢠Engage with cutting-edge digital health tools and platforms in a role that supports the ongoing evolution of a connected health system.
⢠Work alongside a diverse team of experts including Program Managers, Clinical Informatics Specialists, and Enterprise Architects in a supportive and dynamic environment.
⢠Benefit from opportunities for professional growth and development, including access to training and potential for certifications in Business Analysis and Project Management.
⢠Enjoy the flexibility of remote work options and a balanced schedule that respects your personal time and commitments, all within Pacific Time (PT) working hours.

Responsibilities
⢠Develop plans for defining requirements, complete with approach, stakeholders, schedules, and deliverables.
⢠Support requirements gathering sessions with multiple stakeholders to extract requirements using leading practice methods and tools.
⢠Work closely with the Program Manager, Project Managers, Product Owner, Clinical Informatics Specialists Functional BA and Enterprise Architect (EA) to gather and document technical requirements.
⢠Create deliverables such as process flows, business requirements, product requirements, and related materials for stakeholder approval, using leading practice methods and tools.
⢠Create and maintain technical documentation including but not limited to technical specifications, configuration requirements, technical guides, admin guides, data specifications, technical workflows for stakeholder approval using leading practice methods and tools.
⢠Familiar with agile product development in a cross-functional environment.
⢠Manage requirements scope via established change control processes.
⢠Work closely with the Program Manager, Project Manager(s) and Clinical Informatics Specialists.
⢠Assist the EA in creating technical solution options, briefing notes and technical recommendations.
⢠Liaise with a variety of internal and external stakeholders as advised.
⢠Organize stakeholder engagement sessions.
⢠Produce clear and concise documentation for stakeholders.
⢠Assist with stakeholder mapping and analysis.
⢠Conduct multi-layer data analysis independently by linking data from multiple health information data sources.
⢠Work with the cross-functional teams to create project artefacts, documentation, and reports.
⢠Conduct research and environmental scans as required.

Qualifications
⢠Minimum 5 years' experience as a senior BA in the healthcare sector in Canada.
⢠Must have experience with Salesforce Health Cloud
⢠Experience working with the Health Authorities in BC would be an asset.
⢠Excellent skills gathering technical and functional requirements, processes, workflows, and conducting analysis in a healthcare setting.
⢠Experience analyzing processes and understanding the interactions between various healthcare systems.
⢠Excellent stakeholder engagement skills, including facilitating discovery sessions, workshops, developing agendas, requirements elicitation, and facilitating collaboration across a variety of stakeholder groups.
⢠Excellent verbal and written communication skills.
⢠Excellent organization and time management and documentation skills.
⢠Experience analyzing processes and understanding the interactions between various healthcare systems.
⢠Ability to work with operations teams, develop documentation to meet their needs and support the development of change management, training, and user resources.
⢠Knowledge of FHIR, SMART on FHIR, HL7, APIs an asset.
⢠Strong communication skills to support communication between technical and business teams.

Preference given to candidates who can demonstrate:

⢠Experience working within the BC Health Sector or similar province-wide health systems
⢠Experience in large-scale healthcare interoperability or integration projects
⢠Strong analytical, interpersonal, collaboration, and problem-solving skills
⢠A demonstrated clear pattern of professional and personal development
⢠Certifications in Business Analysis, Project Management

Summary
Don't miss this opportunity to shape the future of healthcare in British Columbia. If you're a forward-thinking professional with a passion for technology and a commitment to healthcare excellence, then apply now via this job ad or reach out to your Randstad Digital representative immediately

P.S. Donât forget that when you update your profile on Randstad.ca it helps us find you faster when we do have roles that match your skills So even if this role isnât for you please update your profile so we can find you

We look forward to supporting you in your job search

Good luck

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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