Marriott Jobs

Found in: beBee S CA - 2 weeks ago

Kitchener, Canada Marriott Full time
Job Description:

Serves as the property Night Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided.  Represents property management in resolving any guest or property related situation.  Manages the flow of questions and directs guests within the lobby.  Serves as Guest Relations Manager and handles the tracking of service issues. Supports the execution of general ledger impacted processes during the night, including support to clients as they work with and understand these processes.  Performs auditing and accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution.

[ads1] Job Responsibilities:
  • Strives to improve service performance.
  • Communicates any variations to the established norms to the appropriate department in a timely manner.
  • Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
  • Sends copy of MOD report to all departments on a daily basis.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Ensures compliance with all policies, standards and procedures.
Job Requirements:
  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
  • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
Job Details:

Company: Marriott

Vacancy Type: Full Time

Job Location: Kitchener, Ontario, CA

Application Deadline: N/A

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