Clerk III

5 days ago

Vancouver, Canada City of Vancouver Full time

Clerk III


Requisition ID: 40827 

Organization
Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose and Function
The Clerk III is responsible for the efficient and effective completion of complex administrative support for the Supervisor Community Development and the Recreation Coordinator Access and Inclusion. This position will require the individual to demonstrate strong leadership skills, effective communication and analytical skills, and the ability to work both with a team and independently.

Specific Duties / Responsibilities
The Clerk 3:

Creates and manages data reports for the Access and Inclusion team.Works with the Leisure Access team in managing incomplete applications including responding to customer questions and feedback, and once applications are complete directing back to Leisure Access team.Recommends processes to reduce the number of incomplete applications submitted.Reviews and corrects Leisure Access transactions, identifies trends, recommends training, reports issues to Recreation Coordinator Access and Inclusion.Prepares, distributes, photocopies, etc., reports, presentations, correspondence, spreadsheets, etc., as required.Keeps active project files; organizes and maintains files and records in paper and electronic formats; handles confidential materials.Researches, investigates, obtains, disseminates, and summarizes information for the Access and Inclusion team.


Qualifications
Education and Experience

Completion of Grade 12 preferably including or supplemented by courses in office administration, conflict resolution, de-escalation and leadership, or equivalent combination of education, training and experience.Experience working with vulnerable populations.Experience working with recipients and providers of income assistance and social service programs.Considerable experience providing advice, information and assistance to a wide range of customers via phone, email and in-person.Considerable experience in community outreach promoting programs.Experience leading and motivating an effective team, including providing feedback, dealing with conflict and managing performance.


Knowledge Skills and Abilities

Considerable knowledge of Microsoft Word, Excel, Adobe Acrobat Pro and Outlook.Considerable knowledge of ActiveNet or equivalent registration software.Working knowledge of VanDocs or similar records management system.Knowledge of the Vancouver Park Board’s Leisure Access Program.Working knowledge of the rules and regulations which govern activities in the department concerned.Working knowledge performance planning and reviews, Risk Management, Employee orientations, and OFA requirements.Working knowledge of modern office methods and procedures.Working knowledge of correct punctuation, grammatical usage and a good vocabulary for preparation of business letters and related correspondence.Working knowledge of the principles and practices of office record keeping.Ability to meet and deal tactfully and effectively with the public and to maintain harmonious working relationships with administrative officials and other employees.Ability to maintain complex records and to prepare statistical and narrative reports from such records.Ability to assign and supervise the work of employees in the office.Ability to make fairly complex arithmetical calculations with reasonable speed and accuracy.Superior clerical aptitude.


Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Board of Parks & Recreation (1400) 

Affiliation: CUPE 15 Parks 

Employment Type: Temporary Full Time 

Position Start Date: August 2024 

Position End Date: December 31, 2024 

Salary Information: Pay Grade GR-017: $31.66 to $37.2 per hour

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply.  Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion. 

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Once you start your application you can save your work and leave the applications page, however please remember to submit your profile to the specific job requisition before the posting closing date.

In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx. 5-10 minutes. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a summary of skills and experience related to the position.

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