Valet Parking Attendant

2 weeks ago

Toronto, Canada Fairmont Royal York Full time

Company Description

For over 95 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.


Job Description

As a Valet Parking Attendant, you will set the stage for the guest experience with your welcoming smile and service.

  • Warmly greet all arriving guests at the Valet Entrance while providing courteous, efficient, and enthusiastic valet parking services or directions to public parking.
  • Assisting in regulating the movement and flow of vehicles to avoid traffic congestion inclusive of parking and retrieving vehicles.
  • Maintains strict controls and inventory of vehicles and keys including registering in O-Valet and completing 360 walk documenting vehicle condition.
  • Provide the removal of items from stored vehicles if required, and other miscellaneous services requested by the guest or Guest Services Leader in a timely manner
  • Resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty.
  • When requested or anticipated, provide guests with information and answers to questions about Hotel facilities, meeting functions, dining facilities, local transportation alternatives, and tourist attractions.
  • Strict adherence to Fairmont Service Standard Expectations as it relates to Valet Parking

Qualifications
  • G Class Ontario Driver's License (or equivalent) with no infractions is a requirement.
  • Ability to operate all types of vehicles (Manual & Automatic) is a requirement.
  • Must be available for weekend shifts (Saturday AND Sunday) as well as one other evening during the week.
  • A service focused personality with good command of the English language.

Additional Information

Visa Requirements: Must provide proof of eligibility to work in Canada.

Job Perks & Benefits:

  • Complimentary meal in our staff cafeteria each shift
  • Exclusive discounts at Accor branded properties worldwide with our colleague benefit card
  • Complimentary dry-cleaning services for your work attire
  • Learning programs tailored to hone your skills and talents
  • Opportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) Committee
  • Career advancement opportunities, with pathways to national and international promotions, the opportunities are limitless
  • Access to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)

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