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Operations Lead

4 months ago

Levis, Canada Sephora Full time

Job ID: 248765
Store Name/Number: QC-Mega Centre Rive Sud (1606)
Address: 625 rue De la Concorde Suites B01 & B05, Lévis, QC G6W 0A9, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular

  • Chef d'équipe, exploitation

    • Votre rôle chez Sephora:

      • En tant que chef d'équipe, exploitation, vous devrez gérer tous les aspects de l'exploitation d'un magasin Sephora précis. Cela comprend la gestion de tous les membres de l'équipe exploitation. De plus, vous soutiendrez régulièrement la dotation de l'équipe exploitation, l'équipe chargée des stocks pendant la nuit, l'équipe de direction de l'exploitation et l'exécution générale des activités de Sephora.
      • Assurer l'excellence opérationnelle. Diriger les activités d'exploitation du magasin. Voir à la bonne exécution de l'ensemble des processus visant l'exploitation du magasin, conformément aux normes de l'entreprise.
      • Gérer les stocks.Gérer les stocks du magasin. Cela comprend l'expédition, la réception, le retour de la marchandise, le dénombrement périodique et la vérification de la conformité de tous les processus avec les directives de l'entreprise et dans les délais impartis.
      • Marchandisage visuel. Gérer les concepts de marchandisage et les éléments visuels sur scène pour qu'ils soient conformes aux normes de l'entreprise. Gérer toutes les équipes de nettoyage internes ou tierces et veiller à ce qu'elles respectent les normes convenues en leur donnant de la rétroaction, de l'encadrement et en transmettant les problèmes à une instance supérieure, au besoin.
      • Gestion de l'approvisionnement. Gérer le processus nécessaire au maintien du budget et de la quantité de fournitures, de démonstrateurs et d'échantillons appropriés pour le magasin.
      • Évaluer le rendement et le perfectionnement. Participer à la gestion de toutes les situations exigeant une gestion du rendement au sein de l'équipe exploitation. Veiller à ce que les membres de l'équipe reçoivent en temps opportun de la rétroaction à des fins d'amélioration et assurer un suivi, le cas échéant.
      • Être passionné par les clients. Agir régulièrement à titre de responsable en service dans le magasin. Collaborer dans la mesure du possible avec les conseillers beauté et les clients dans l'aire de vente.
      • Développer des stratégies budgétaires. Agir à titre d'expert en faisant preuve d'une solide compréhension du chiffre d'affaires, de la dotation et du processus de paie du magasin, ainsi que de toutes les autres dépenses contrôlables au sein du magasin.

      Nous aimerions vous connaître si…
      • Vous possédez un à trois ans d'expérience dans un rôle similaire dans un magasin ayant un volume de vente équivalent ou de l'expérience interne équivalente.
      • Vous avez une capacité éprouvée à influencer vos pairs et à donner de la rétraction.
      • Vous avez d'excellentes aptitudes en exploitation de magasin.
      • Vous avez fait preuve d'une gestion efficace du temps et de compétences en résolution de problèmes.

      Chez Sephora, vous aimerez…
      • Les gens. Vous serez entouré de personnes les plus compétentes du domaine, des personnes dont vous pouvez être fier de côtoyer.
      • Les avantages. Vous pensez avoir tout vu? Attendez de travailler chez Sephora Vous profiterez de rabais, de produits gratuits et d'événements exclusifs pour les marques.
      • L'éducation. Nous investissons énormément dans la formation pour développer votre plan de carrière personnalisé afin que vous puissiez atteindre vos objectifs professionnels.