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Maintenance Associate
1 month ago
Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate 33,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.
Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide competitive wages, profit-sharing, and amazing benefits like flexible group medical and dental, fitness reimbursement, training and development, group RRSP matching, rental discounts, and more
Do you have experience in building maintenance and renovations? To ensure our Resident Members' peace of mind, we are looking for a talented candidate to address all maintenance requests and emergencies. If you are passionate about fixing things, good with your hands, and mechanically adept, this role is for you
Responsibilities:
Ensure the health, comfort and safety of our Customers
Ensure daily communication with all site Associates
Address Customer Requests for Maintenance (CRFM's) within 72 hours
Vacant suite maintenance and touch ups as per established quality standards
General common area and building maintenance
Coordinate inspections of turnover suites with Customer Service Representatives
Ensure proper cleaning and maintenance of equipment
Preventative Maintenance inspections and reporting
Ensure contractors arrive as per scheduled timelines and complete their work as per the conditions of contract
Snow removal as required
Touch-up painting as required
Ensure proper and accurate inventory management
Perform on call emergency maintenance according to schedule provided by Area Coordinator
Complete all required administration for the position on a tablet
Complete other tasks as assigned by the Leader
Experience and Educational Requirements:
2 years Maintenance service experience preferred
3-5 years Renovation experience preferred
Technical Requirements:
Working knowledge of English language both verbal and written
Familiarity with computer / tablets is an asset
Non-Technical Requirements:
Strong commitment to providing excellent customer service
Ability to fix the problem correctly the first time
Dedicated to building better communities for all our Customers and surrounding communities
Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
Exceptional problem-solving and decision-making capabilities
Strong planning and organizational skills coupled with ability to multi-task and prioritize (excellent time-management skills)
Ability to work independently (self managed) and with other Associates in a team environment
Ability to learn quickly, adapt to change and be flexible in nature
Displays a high level of initiative and commitment to excellence
Demonstrates a positive attitude, enthusiasm and assertiveness
Ensure have all tool on the tool list prior to end of probationary period
Ability to spend up to eight hours walking, standing, climbing stairs, lifting
Ability to maneuver up to 90kg with the proper equipment
Interested applicants are invited to submit a cover letter and resume.
We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted. Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Post-offer/Pre-employment Physical Testing where applicable.
Diversity, Equity and Inclusion Commitment Statement
We are committed to attracting and retaining a diverse team that will honour and celebrate your experiences, perspectives and unique identity regardless of age, ethnicity, race, colour, abilities, religion, socio-economic status, culture, gender, sexual orientation, gender identity and gender expression.
Together, our communities strive to create and maintain working and learning environments that are inclusive, equitable and welcoming.
We believe every Associate in our team enriches our diversity by exposing us to a broad range of values, customs and experience to better understand and engage with the world around us, identify challenges, so as to discover, design and deliver solutions together.
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