Organizational change manager

Found in: beBee S CA - 2 weeks ago

Richmond Hill, Canada Compugen Inc. Full time

Starting date : 1 position to fill as soon as possible

About Compugen Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences. If you are driven to make a difference, relentlessly curious and collaborative at the core, we'd love to talk to you. Join us and help us make a difference. We are searching for an exceptional Sales Professional to support current customers and actively grow our business through new customer acquisition and expanding our foot print with existing customers. By prospecting, communicating value, developing long term relationships and closing deals in your territory, your success will play an integral role in building our long-term customer experiences while achieving sales revenue goals. Join a team that is invested in your future, who provides training, coaching, and career path development. Your voice matters and we want to hear it. Our sales team works together to test new ideas before we go all in. If you are someone who gets things done, entrepreneurial, is curious, and coachable, come make Compugen the place to learn, grow, and accelerate your career. >>> How you'll make a huge impact here - and in your career: As an Organizational Change Management (OCM) Consultant, you will drive change and learning activities to help our clients realize benefits from technology implementations. Responsibilities included any combination of the following: defining overall OCM strategy and leading delivery efforts for each facet of OCM, including Executive Alignment, Stakeholder Analysis and Communication, Change Impacts identification and management, Journey Mapping, Readiness Assessments, Organization/Operating Model Alignment, Job-Role Mapping, End User Training strategy/material development/train the trainer, User Adoption tracking and management, and Value Realization. The key aspect of this role is to provide Change Management and Technology Adoption expertise and leadership to support the people side of change. Applying Compugen's OCM processes combined with consulting skills, industry and business knowledge, process best practices, measurements and tools to analyze organizational change issues, you will drive solutions that transform our clients' business. Duties and Responsibilities: Facilitate Executive Alignment workshops to clarify guiding principles, business transformation vision and scope, case for change and program governance model Define, develop, and drive the execution of the overall OCM strategies based on the business transformation program vision Identify and analyze, develop the management plans, and facilitate on-going engagement for Stakeholders Develop the overall Communication strategy and plan to include creating and delivery of internal and external communications, messages and supporting materials Develop support networks (e.g. Change Agent Network, Super User Network, etc.), roles and responsibilities, and timeline to support program activities (as needed) Facilitate Organization Alignment/Design as well as end-user persona and role mapping activities (as applicable) to support process and organizational changes Conduct Change Impact and Readiness assessments to identify key changes or readiness gaps that will impact the organization, and develop and execute change management activities to support the transition Define and manage the execution of Training Strategies and Plans (to include training delivery plan and methods, environments, tools, approval cadence, logistics, and scheduling). Manage the creation and maintenance of all program-related training materials, Train-the-Trainer approach, training schedule development, training metrics and measurement approach, training environment management Required Technical and Professional Expertise 5 years providing OCM solutions in support of Information Technology projects and programs. Experience with MS365, cloud computing and managed service environments Organization change management program leadership experience in a variety of industries and with customers of various sizes. Preferred Technical and Professional Expertise At least 7 years of combined experience in OCM Bachelor's degree, in Business, Learning, Communications, Organization Behavior, Organization Development, or similar field (master's degree preferred) PROSCI certified What you'll love about us: Every day, over 1500 dedicated employees across Canada focus on providing exceptional customer service and support experiences to private and public sector organizations. Since 1981, the Compugen team has developed a strong reputation with market-leading vendors and customers, for creating, implementing and supporting innovative IT solutions that delight thousands of customers. We value and celebrate the diversity of our team and welcome applications from racially visible persons, Indigenous peoples and persons of the LGBTQ+ community. Most importantly, we love to work hard, and we love to have fun. We're in it to win it. Equity Statement Consistent with our commitments to equity and diversity, we actively recruit from all designated groups. We also provide employment accommodation upon request to current staff members and to applicants during the recruitment process. We aim to provide a work environment where excellence is allowed to flourish and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process. If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs.

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