Customer Service Technician

2 days ago

St John's, Canada Rutter Inc. Full time

Customer Service Technician with Rutter

Rutter Inc. (Est. 1998) is a privately held global enterprise, delivering innovative radar technologies that enhance safety, security and efficiency in multiple sectors, including marine operations, offshore wind energy, oil and gas, and defence. Serving an established and growing global customer base, the Rutter's real-time radar processing technologies offers a broad range of exciting capabilities for ocean related operations.

Rutter is seeking an energetic electronics technician/technologist (Customer Service Technician) to join the Rutter team, in supporting our customers with new sigma S6 radar system installations and commissioning, system upgrades, on-site and remote training, and technical support. This position requires an individual with enthusiasm and strong technical aptitude who can rise to the challenges of a technically demanding and physically challenging schedule. If you are interested in working in a fast-paced, team-oriented environment with ample opportunity to learn, travel, and to actively contribute to team goals, and hence build a new and exciting career, this position may be for you. Successful candidates are likely to have achieved a 3-year diploma program in marine electronics technology, electronics engineering technology, or equivalents.

In this position, you would be expected to:

  • Install and commission Rutter's sigma S6 radar processing products;
  • Develop and deliver User training to customers;
  • Develop and deliver Installation & Commissioning training to Rutter Certified Technicians;
  • Assist to develop User and Installation & Commissioning technical documentation;
  • Deal directly with customers, arranging installation, service and training visits;
  • Provide front-line, technical customer support;
  • Balance multiple concurrent projects;
  • Be available for overtime, international travel on short notice, and international travel for extended periods;
  • Be eligible for work in various offshore regions (must be capable to pass health, drug, BST, etc. testing requirements);
  • Be comfortable working at heights and outdoors in challenging weather conditions;
  • Work effectively and respectfully with all team members, aiding and working co-operatively with others on the team as needed.

As the ideal candidate, you will have knowledge of, experience in and aptitude for the following:

  • Marine radar use and installation/commissioning of radars and radar related technology;
  • NMEA 0183 protocol and device (GPS. Gyro, Echosounder, etc.) use and installation/commissioning;
  • Windows OS (7/10/11/etc.);
  • Network topologies and mobile internet access systems;
  • Analog/digital electronics and electrical troubleshooting;
  • Use of standard electronics tools - digital multimeters, oscilloscopes, crimp tools, etc.;
  • Strong appreciation for the challenges associated with maintaining and enhancing legacy hardware software systems;
  • Communication of technical concepts and ideas to technical and non-technical colleagues and clients;
  • Technical problem solving in software and other technical systems.

Why you should want to join Rutter:

  • Exceptional opportunity for professional growth within a global enterprise based in St. John's, NL;
  • Very competitive salary and comprehensive benefits package;
  • Profit sharing through a progressive bonus system;
  • RRSP contribution matching scheme;
  • Attractive and flexible vacation/time-off policies.

If this position interests you, please send your résumé to the address below via email by Friday, August 16, 2024:

Rutter Inc.
Attention: Human Resources
30 Hallett Crescent, Suite 102
St. John's, NL, Canada A1B 4C5
Email: careers@rutter.ca
www.rutter.ca

Rutter Inc. is an equal opportunity employer.

Please cite the job title when responding. All resumes will be received in confidence.

We thank all candidates for their interest, but only those selected for interviews will be contacted.

  • Service Technician

    4 weeks ago

    St. John's, Newfoundland and Labrador, Canada Petro Service Full time

    Petro Service Limited is an industry leading solutions provider to the fueling landscape with operations throughout Canada. Established in 1985, Petroservice evolved from rebuilding gas pumps to being one of the fastest growing Petroleum Service providers servicing clients from Alberta to Newfoundland. Our customers include owners and operators in retail...

  • Service Technician

    2 months ago

    St. John's, Newfoundland and Labrador, Canada Petro Service Full time

    Petro Service Limited is an industry leading solutions provider to the fueling landscape with operations throughout Canada. Established in 1985, Petroservice evolved from rebuilding gas pumps to being one of the fastest growing Petroleum Service providers servicing clients from Alberta to Newfoundland. Our customers include owners and operators in retail...

  • Customer Service Technician

    3 days ago

    St. John's, Newfoundland and Labrador, Canada Rutter Inc. Full time

    Customer Service Technician with RutterRutter Inc. (Est is a privately held global enterprise, delivering innovative radar technologies that enhance safety, security and efficiency in multiple sectors, including marine operations, offshore wind energy, oil and gas, and defence. Serving an established and growing global customer base, the Rutter's real-time...

  • Electromechanical Technician

    4 weeks ago

    St. John's, Newfoundland and Labrador, Canada Service New Brunswick Full time

    Service New Brunswick Electromechanical Technician Casual, On-CallSaint JohnOpen CompetitionService New Brunswick is seeking an individual to join the Laundry and Linen Services within the Health Services Division as an Electromechanical Technician in Saint John.Reporting to the Saint John Laundry Maintenance Manager, the successful candidate will be...

  • Electromechanical Technician

    2 months ago

    St. John's, Newfoundland and Labrador, Canada Service New Brunswick Full time

    Service New Brunswick Electromechanical Technician Casual, On-CallSaint JohnOpen CompetitionService New Brunswick is seeking an individual to join the Laundry and Linen Services within the Health Services Division as an Electromechanical Technician in Saint John.Reporting to the Saint John Laundry Maintenance Manager, the successful candidate will be...

  • Customer Service Representative

    3 weeks ago

    St. Catharines, Canada Lincoln Appliance Service Centre Inc Full time

    **Customer Service Representative Job Posting** Lincoln Appliance Service Centre was established in 1967 and is located in St. Catharines, servicing the Niagara Region as well as the Hamilton area. Lincoln Appliance provides major appliance service & parts, employing 19 service technicians & an office staff of 24, which includes in-shop technicians. We...

  • Customer Service Representative

    3 days ago

    St. Catharines, Canada Lincoln Appliance Service Centre Inc Full time

    **Customer Service Representative Job Posting** Lincoln Appliance Service Centre was established in 1967 and is located in St. Catharines, servicing the Niagara Region as well as the Hamilton area. Lincoln Appliance provides major appliance service & parts, employing 19 service technicians & an office staff of 24, which includes in-shop technicians. We...

  • Field Service Technician

    3 weeks ago

    St. John's, Canada Patterson Companies, Inc. Full time

    Who are we looking for as a Field Service Technician? Our Halifax branch is looking for a worker who's interested in the field of bio-medical (dental) device and equipment repair for the New Brunswick territory . The Service Technician will provide maintenance/repairs on a variety of dental equipment and products. The technician learns and follows...

  • Field Service Technician

    1 month ago

    St. John's, Canada Toromont Cat Full time

    Toromont Cat is looking for a Field Service Technician, Heavy Equipment to go directly to customer sites in a Toromont Service truck and provide superior service and product expertise to maintain high standards that ensure repairs are completed in a timely manner with the utmost integrity. ** PLS note the location will be on the West Coast Stephenville...

  • Field Service Technician

    4 weeks ago

    St. John's, Canada Toromont Cat Full time

    Toromont Cat is looking for a Field Service Technician, Heavy Equipment to go directly to customer sites in a Toromont Service truck and provide superior service and product expertise to maintain high standards that ensure repairs are completed in a timely manner with the utmost integrity. ** PLS note the location will be on the West Coast Stephenville...

  • Service Technician

    1 month ago

    St. John's, Newfoundland and Labrador, Canada GoodLife Fitness Full time

    SERVICE TECHNICIAN Who is a Service Technician? The Service Technician role is responsible for all aspects of repair and maintenance of our Clubs. Specializing in either Fitness Equipment or Facility repair, this role works to ensure the highest function of all aspects of both member-facing and associate areas. This role is also responsible for reporting on...

  • Field Service Technician

    2 weeks ago

    St. John's, Newfoundland and Labrador, Canada Total Power Limited Full time

    Title:Field Service Technician - AssociateCompany:Total Power LimitedLocation:St. John's, NFLDJob Type:Permanent, Full-TimeWhat You'll Do - The Role (Responsibilities) Assist technicians at sites, when required e.g. delivering parts to site, helping with load bank tests, equipment set up and repairs such as radiator replacements and coolant changes. Upon...

  • Heating Service Technician

    5 days ago

    St. John's, Newfoundland and Labrador, Canada Irving Oil Full time

    As a Heating Service Technician you will complete jobs requested by our customers and solve their issues through diagnostic troubleshooting, doing routine maintenance on their existing systems and installing new equipment. Your goal will be to provide excellent customer service, ensuring the systems you are working on are safe and operating properly as well...

  • Service Technician

    2 weeks ago

    St. John's, Newfoundland and Labrador, Canada Harold Snow Service Group Full time

    Education: Secondary (high) school graduation certificate Experience: Experience an assetWork setting: Onsite customer service Various locationsTasks: Conduct voltage, resistance and other tests using electrical test equipment Refer to schematic drawings or product manuals to repair parts Diagnose faults, using testing devices Repair electrical appliances...

  • Field Service Technician

    2 weeks ago

    St. John's, Canada Total Power Limited Full time

    **Title**:Field Service Technician - Associate **Company**:Total Power Limited **Location**:St. John’s, NFLD **Job Type**:Permanent, Full-Time **What You’ll Do - The Role (Responsibilities)** - Assist technicians at sites, when required e.g. delivering parts to site, helping with load bank tests, equipment set up and repairs such as radiator...

  • Service Technician

    3 weeks ago

    St. John's, Canada Brogan Fire & Safety Full time

    Reporting to the Business Centre's Manager, the **Service Technician** is responsible for completing a variety of required services and customer support both in house as well as in a mobile capacity, on safety related equipment. Duties may include: SCBA and gas detection certification service and repairs, regular maintenance service and recertification of...

  • Sign Service and Installation Technician

    2 weeks ago

    St. John's, Canada Bugden Signs Limited Full time

    Bugden Signs Limited is currently seeking a full-time sign installation technician to join our team. We are a locally owned, and operated sign company that has provide Newfoundland and Labrador with the highest quality products, and services for over 30 years. We design, manufacture, install, and service illuminated and non-illuminated signs including...

  • Service Technician

    1 week ago

    St. John's, Canada Harold Snow Service Group Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset **Work setting**: - On-site customer service - Various locations **Tasks**: - Conduct voltage, resistance and other tests using electrical test equipment - Refer to schematic drawings or product manuals to repair parts - Diagnose faults, using testing devices -...

  • Appliance Service Technician

    2 months ago

    St. Catharines, Canada Lincoln Appliance Service Centre Inc Full time

    Lincoln Appliance Service Centre Inc is a small business in Ontario, CA. Our goal is to to provide great customer service while providing our staff with unique opportunities. - Our work environment includes: - Growth opportunities - On-the-job training - Safe work environment We are looking for a committed self-motivated individual to join our team;...

  • Facilities Services Technician

    4 weeks ago

    St. John's, Newfoundland and Labrador, Canada Memorial University Full time

    April 11, 2024 FACILITIES SERVICES TECHNICIAN (BAND LEVEL 3)Department of Ocean SciencesFaculty of Science(Contractual, Call-In Position to March 3, 2026) This competition may be used to fill identical positions in this unit within three (3) months of the closing date All qualified employees are welcome to apply, however preference is given to CUPE members...