Business Analyst

4 weeks ago

Burnaby, Canada Randstad Canada Remote Work Freelance Full time
Are you passionate about driving digital innovation in healthcare and shaping the future of healthcare delivery in British Columbia? Join our Burnaby healthcare client on an initial 6-month contract as a Business Analyst. We're seeking a highly skilled professional to play a pivotal role in a large infrastructure project in the Technology Alignment group. If you're ready to make a meaningful impact on healthcare in BC, apply now and be part of our transformative journey

Advantages
⢠Opportunity to drive digital health innovation and shape the future of healthcare delivery in British Columbia.
⢠Collaborative work environment with cross-functional teams from PHSA, VHA, and PHC.
⢠Chance to play a pivotal role in the upgrading and installation of new infrastructure.
⢠Engagement in designing and implementing cutting-edge digital solutions to enhance accessibility, efficiency, and patient-centered care across the province.
⢠Ability to make a meaningful impact on healthcare in BC by leveraging your skills in business analysis within the healthcare domain.

Responsibilities
A senior level infrastructure Business Analyst is required, with relevant technical, communication, planning, delivery, and leadership skills to provide analysis and support on project activities including network infrastructure assessments, requirements gathering, vendor interactions, documentation, and implementation planning. The successful candidate will play a key role in analyzing, planning, and executing the transition of voice services to managed service for a variety of âVoice Programâ sites. This project is pivotal in mitigating risks associated with outdated phone and voicemail systems, ensuring the continuity of patient care, and supporting the organization's growth.

The Business Analystâs responsibilities include, but are not limited to:
â¢Conduct thorough analysis of the current voicemail and phone systems, identifying critical issues related to obsolete hardware and software.
â¢Collaborate with stakeholders to gather detailed requirements for transitioning outdated phone and voicemail systems to managed services.
â¢Assess current capacity limitations of the voicemail system and plan for accommodating new users, particularly for new facilities.
â¢Evaluate risks associated with voicemail and phone system failures, prioritizing critical clinical and business operations at risk.
â¢Analyze integration points within the voice system, ensuring a seamless transition to managed services with maintained dependencies.
â¢Collaborate with network infrastructure teams to assess and document the current state, identifying remediation requirements for a robust network.
â¢Interface with vendors to gather information on end-of-support status and engage with managed service providers for project alignment.
â¢Create detailed documentation for the migration and transition plan, including timelines, dependencies, and milestones.
â¢Develop user manuals and training materials to facilitate a smooth transition for end-users.
â¢Develop a comprehensive plan for decommissioning obsolete voicemail and phone systems in compliance with organizational policies.
â¢Support the establishment a communication plan to keep stakeholders informed of progress, risks, and changes in the project timeline.

Example Deliverables Include:
â¢Transition and migration plan documents
â¢Network infrastructure remediation assessment reports
â¢Requirements documentation
â¢Integration report outlining smooth integration between managed and existing voice system components
â¢Decommissioning plan

Qualifications
â¢A level of education, training, and experience equivalent to a degree in Project Management, Health Administration, Business Administration, Information Management, or a related discipline
â¢Creative and analytical thinker with strong problem-solving skills, able to work independently
â¢Demonstrated ability to meet deadlines, handle and prioritize requests, manage laterally and upwards
â¢Vendor management experience - scoping, milestone governance, progress evaluation, tendering and contract management
â¢Strong analytical and problem-solving skills
â¢Excellent communication and interpersonal skills
â¢Excellent proficiency with MS Office toolsets (Word, Excel, Visio, Project)
â¢Excellent written and oral communication skills

Summary
Don't miss this unparalleled opportunity to be at the forefront of digital health transformation in British Columbia. Apply directly to this job ad or reach out to your Randstad Digital representative immediately

P.S. Donât forget that when you update your profile on Randstad.ca it helps us find you faster when we do have roles that match your skills So even if this role isnât for you please update your profile so we can find you

We look forward to supporting you in your job search

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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