Assistant Store Manager

4 weeks ago

Red Deer, Canada SALLY BEAUTY CORPORATE Full time

Sally Beauty

Job Title: Assistant Manager

Essential Function

Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.

Primary Duties

  • 30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
  • 30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
  • 30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).
  • Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects.
  • 10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.

Knowledge, Skills/Abilities and Requirements

  • High School Diploma or equivalent
  • Must 18 years of age or older
  • Minimum 3+ years retail sales/customer service experience preferred
  • At least 1+ year(s) prior management experience preferred
  • Ability to lead or support a team of associates to meet business objectives
  • Can effectively communicate with team and management
  • Must have scheduling availability to meet the needs of the business
  • Cosmetology license desirable, but not required

Competencies

  • Passionate Learner
  • Desire to grow and learn
  • Flexible Agile Adapter
  • Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
  • Talent Builder
  • Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success
  • Effective Communicator
  • Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment
  • Team Builder
  • Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion.
  • Customer Focused Partner
  • Understands and works to meet the needs of external and internal customers
  • Results Driver
  • Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed.
  • Strategic Thinker
  • Demonstrates vision and broad perspective to drive business performance
  • Big Picture Thinker
  • Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate.
  • Problem Solver Decision Maker
  • Analyzes information and objectively evaluates alternatives to make sound decisions

Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor

  • Task Level High
  • Departmental/Division Level High
  • Project Level High
  • Consultative Level High

The amount of discretion or freedom this position has

  • Strict Adherence to Guidelines
  • Interprets and Adapts Guidelines
  • Develops and Implements Guidelines

Working Conditions / Physical Requirements

  • The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
  • The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.

#J-18808-Ljbffr

  • Assistant Store Manager

    4 weeks ago

    Red Deer, Canada Canna Cabana Full time

    The **Assistant Store Manager** will report to the Store Manager and is responsible for providing assistance to the store management team in supervising and facilitating the daily operations of the store according to set goals and business objectives. Daily operations include staff scheduling, supervision and management, customer satisfaction, product...

  • Assistant Store Manager 503 3910 Red Deer

    5 days ago

    Red Deer, Canada Michaels of Canada, ULC. Full time

    Store - RED DEER, AB Provide a well merchandised and well in-stock store by supervising and leading and supporting Team Members in their implementation of our inventory management processes. Lead the operational processes to deliver sales and profits while protecting our assets. Assist in supervising and leading a team of well-trained team members to...

  • Store Manager

    4 weeks ago

    Red Deer, Canada SNDL Full time

    Job Title Store Manager Job Description - Store Manager - Job Description - About Nova Cannabis - Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver compelling value to cannabis consumers. Our goal is the attract, grow and retain a loyal customer base by offering...

  • Assistant Manager

    3 weeks ago

    Red Deer, Canada Stadium Mini Mart Full time

    **Responsibilities**: - Assist the store manager in overseeing daily operations. - Ensure that all store policies and procedures are followed. - Train, motivate, and develop store personnel. - Monitor inventory levels and order merchandise as needed. - Maintain a clean and organized store environment. - Provide excellent customer service. - Handle customer...

  • Store Lead

    4 weeks ago

    Red Deer, Canada Mastermind Toys Full time

    **We’re hiring! Mastermind Toys - Canada’s Authority on Play - has big plans and we want YOU to join our growing team! We have a customer-obsessed culture, which we believe starts with employee experience. We jump at the chance to co-create with our customers and employees, while staying true to our Canadian roots. Over 39 years later, Mastermind Toys is...

  • Assistant Store Leader

    1 week ago

    Red Deer, Canada Hillberg & Berk Full time

    Hillberg & Berk, a Canadian owned jewelry company, is looking for an individual with a strong background in managing operational processes and the ability to provide exceptional client experiences. If you have a passion for working with a team and finding solutions, our permanent full-time,** Assistant Store Leader** position at our Bower Place location may...

  • Overnight Assistant Manager

    1 week ago

    Red Deer, Alberta, Canada Walmart Canada Full time

    Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.What you'll do...1.As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales...

  • Overnight Assistant Manager

    1 week ago

    Red Deer, Canada Walmart Canada Full time

    Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.What you'll do...1.As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales...

  • Renovation - Night Assistant Manager

    4 weeks ago

    Red Deer, Alberta, Canada Walmart Canada Full time

    Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.What you'll do...1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales...

  • General Merchandise Assistant Manager

    1 week ago

    Red Deer, Alberta, Canada Walmart Canada Full time

    Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.What you'll do...1.As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales...

  • General Merchandise Assistant Manager

    1 week ago

    Red Deer, Canada Walmart Canada Full time

    Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.What you'll do...1.As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales...

  • Store Manager- Red Deer Downtown

    4 weeks ago

    Red Deer, Canada Value Buds Full time

    **About Nova Cannabis** Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver compelling value to cannabis consumers. Our goal is the attract, grow and retain a loyal customer base by offering high-quality cannabis products, in convenient locations at everyday low...

  • Shift Manager

    3 weeks ago

    Red Deer, Canada Eclipse Stores Inc Full time

    Shift Manager at Eclipse will assist the management team to oversee the sales, operations and personnel functions of the store, as well as the training and development of the entire staff. This includes ensuring that all sales goals are met through product education and exceptional customer service. With strong retail sales leadership skills, the Shift...

  • Assistant Produce Manager

    4 weeks ago

    Red Deer, Canada Your Independent Grocer Full time

    Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®. At Your Independent Grocer, we...

  • Customer Experience Manager

    4 days ago

    Red Deer, Canada Michaels of Canada, ULC. Full time

    Store - RED DEER, AB Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating...

  • Customer Experience Manager

    4 weeks ago

    Red Deer, Canada Michaels of Canada, ULC. Full time

    Store - RED DEER, AB We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Deliver a customer centric shopping experience by...

  • Parts Person

    7 days ago

    Red Deer, Canada Auto Value Parts Store Full time

    Excellent customer service, problem solving, and communication skills - Positive attitude and continued desire to grow and learn both personally and professionally - You have achieved your Journeyman Parts Ticket, are currently a parts Apprentice, or you have a desire to begin the program - Parts counter experience and/or related automotive experience - Have...

  • Assistant Service Manager/ Service Advisor

    6 days ago

    Red Deer, Canada Lag Automotive Group Full time

    **Landsperg Automotive Group is a fast-growing company with fourteen stores located across Western Canada. Our company philosophy is to promote within, and we are committed to providing an excellent work environment and career growth opportunities.** **We are currently looking for a Service Advisor/Assistant Service Manager!** **Responsibilities including,...

  • Store Manager, Red Deer

    6 days ago

    Red Deer, Canada BELL MOBILITYBELL MOBILITÉ Full time

    Req Id: 411372 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we...

  • Receptionist/administrative Assistant

    4 weeks ago

    Red Deer, Canada The Realty Store Property Management oa Realty Executives Alberta Elite Full time

    **About us** The Realty Store Property Management o/a Realty Executives Alberta Elite is a small business in Red Deer, AB. We are professional, fast-paced and our goal is to provide our customers with the best Property Management service in Central Alberta. Our work environment includes: - Lively atmosphere - On-the-job training - Company perks - Safe...