Shop Assistant

3 weeks ago

Calgary, Canada Trail Appliances Ltd. Full time

Why Trail?

At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today

The Perks

Trail Appliances values their employees and provides a comprehensive and competitive total rewards package including:

  • Health & dental benefits
  • Personal care days
  • Statutory holidays off
  • Employee & family assistance program
  • Staff incentives and rewards
  • Employee discounts

The Role

Reporting to the Installation Services Manager, the Shop Assistant plays a pivotal role in maintaining the efficiency of shop operations and supporting installation teams. Responsibilities include ensuring the cleanliness and organization of the shop floor, conducting inventory checks, processing returns, and coordinating with suppliers.

What you will be doing

  1. Shop Maintenance and Shop Inventory:
  • Ensure the cleanliness, tidiness, and organization of the shop floor to create an efficient environment.
  • Regularly conduct shop inventory checks and ensure accurate stock levels by ordering and picking up stock.
  • Track shop inventory prices from various wholesalers, ensuring parts are purchased at the most efficient prices.
  • Process returns of defective or excess parts to manufacturers, coordinating with suppliers for replacements or refunds, and maintaining accurate records of returns and warranties.
  • Perform routine maintenance service calls on some items installed by the mechanical services division.
  • Installer Assistance and Support:
    • Act as a liaison between the shop and installation teams, coordinating the delivery of parts and equipment to job sites as needed.
    • Assist mechanical service personnel with installations that require two-person teams, providing additional manpower and support as needed.
    • Familiarize oneself with installation procedures and product specifications to provide informed assistance to installers and address any on-site challenges or inquiries.
    • Assist with install fleet maintenance by dropping off and picking up vehicles scheduled for service or repair.

To be successful in this role you must have

  • Previous experience in a shop or similar environment preferred.
  • Strong communication skills to interact effectively with colleagues.
  • Ability to follow instructions accurately and work efficiently.
  • Mechanical aptitude to effectively assist with installations and perform routine maintenance tasks in the role.
  • Attention to detail and ability to maintain cleanliness and organization in the workspace.
  • Flexibility to adapt to changing priorities and assist with various tasks as needed.
  • Ability to stand for extended periods, lift and carry moderately heavy objects, and perform tasks that may require manual dexterity.
  • Willingness to work flexible hours, including Saturdays, depending on the needs of the business.
  • Valid Class 5 driver's license for the province of residence

Compensation
$18/hr to $20/hr

Our story began in 1974, when the Broderick family rented out appliances at their bottle depot on Macleod Trail in Calgary. From those humble beginnings, Trail Appliances has grown to become one of the leading independent appliance retailers in Western Canada. We continue to stand by our guiding principles of unparalleled customer service, competitive pricing, and expert advice.

Having built our reputation on strong family values and creating a collaborative work culture that values respect, integrity, diversity, passion, and laughter, we're proud to be family-owned and operated today. This and our extensive benefits, safety program and community involvement are what sets us apart from our competitors. We are proud to be recognized as an industry leader

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