Manager Front Store

4 weeks ago

Antigonish, Canada Lawton Drugs Full time

Front Store Manager- Lawton's Antigonish

Ready to Make an impact?

The Manager Front Store will provide and communicate the strategic direction and vision for the store. The Manager will manager all facets of store operations and ensure operational excellence in retail merchandising, inventory management, employee engagement, and customer engagement and relations. The Manager will coach and develop the store team to provide superior customer service and shopping experiences which will be achieved through execution of strategy, customized for the local market in an engaging working environment, while achieving budgeted financial results. Actively contributes to an environment of employee and customer engagement.

Here's where you'll be focusing:

People Leadership
• Demonstrates co-operation and enthusiasm for Lawtons Drugs initiatives; flexibility in response to situations outside the norm
• Partner with other departments in overall store strategic direction and team spirit
• Create a coaching and development culture for all store employees which embraces a passion for health and wellness
• Oversee total store talent management including recruitment, succession planning, orientation and training, performance management and compensation.
• Ensure the communication of operational requirements/changes and store vision to total store


Customer Offering
• Understand and respond to local market needs and competition
• Ensure superior execution of retail programs and provide feedback and recommendations to appropriate parties
• Role model, coach, and reinforce customer service expectations on a daily basis for all staff
• Ensure community presence by working with store management and community partners to host/support community events
• Create a shopping experience that engages your customers in a way that enhances loyalty, sales, and profit
• Execute winning conditions
Policy/Regulatory Adherence
• Ensure all applicable company policies and procedures are communicated and adhered
• Responsible for ensuring that WHMIS and OH&S and other requirements through the LMS are implemented and maintained


Financial
• Responsible to ensure efficient operation of the business to achieve all financial targets and deliver on budgeted Key Performance Indicators
• Manage front store expenses
• Identify and capitalize on opportunities within store/market
Personal/Professional Development
• Thoroughly understand all relevant company programs and attend training as required
• Maintain knowledge of current industry trends
Employee Engagement
• Be known as the "employer of choice" by actively supporting an environment of employee engagement


Other Duties
• Coordinate maintenance of store equipment and repairs
• Actively contributes to an environment of employee and customer engagement
• Other duties a required

What you have to offer:

Required Technical Skills:

• Above average oral and written communication skills
• Full knowledge of retail operations and skills throughout the total store

Preferred Technical Skills:

• Working knowledge of SAP, POS and Chainware

Required Education:

• High School Diploma
• Two to three years of experience in a supervisory role

Preferred Education:

• Undergraduate Degree
• Retail experience
• A combination of education and experience may be considered

We offer teammates competitive total compensation packages that will vary by role and location. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by our organization. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

While all responses are appreciated only those being considered for interviews will be acknowledged.

We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.

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