QA Lead

2 weeks ago

Toronto, Canada Lotus Flare Full time

LotusFlare (www.lotusflare.com), based in Santa Clara, California, is an innovation-led technology company specializing in digital transformation solutions targeted at providing accessible connectivity services across the globe. It has 2 key product lines:

1. LotusFlare DNO Cloud (Digital Network Operator Cloud | LotusFlare), which provides a B2B2C cloud commerce and monetization managed service that serves as a digital business support system (BSS) for Communications Services Providers (CSPs).

2. LotusFlare Nomad eSIM Enterprise (eSIM Solution For Enterprise - Nomad), which is market leader in providing multi-national corporations eSIM based mobile data solutions for their globally dispersed employees

We are seeking a dynamic and accomplished Quality Assurance Lead to be the technical and people leader for the QA Organization. LotusFlare QA drives a quality strategy in collaboration with Engineering and Product for B2B2C products that meet the connectivity needs for millions of consumers around the globe. As a Quality Assurance Lead, you will be responsible for the development and implementation of quality management strategies, plans and procedures. This is a strategic and critical position for delivering a quality SaaS product and customer success.

You will be responsible for creating and sharing the best QA practices within LotusFlare. In this role, you will work with cross-functional partners to ingrain and evangelize Quality Assurance as an integral part of the product development process and in doing so ensure all processes are well documented. A central part of this role is identifying opportunities for automation and leading the team toward further progress on automation. You will also provide expertise, guidance, and coaching, where required, on how to apply quality assurance measures to improve the user experience.

Responsibilities:

● Lead and develop a team of world class QA engineers
● Leverage automation and state-of-the-art tooling to drive an efficient, effective testing strategy
● Effectively advocate for the tooling and collaboration needs of the QA team
● Help the QA team thrive in a complex project management ecosystem with both Agile/Scrum/Kanban and Water-Scrum-Fall methodologies
● Be product and user obsessed; be an an expert alley for our Product team, and a key stakeholder for user experience
● Be the advocate for quality strategies cross-functionally; drive a vision of what is best done by developers versus what QA does best
● Be responsible for product surfaces that can impact millions of consumers and ensure the success of the DNO Cloud within large enterprises

Requirement

● 7+ years of QA experience, with experience in manual testing, automation testing andtesting strategy
● 5+ years experience of automation testing with Appium, Selenium or similar tools
● 2+ years experience of leading a team of QA Engineers
● Bachelor's degree in Computer Science, Engineering, Information Systems or equivalent
● Solid understanding of QA processes, best practices, testing techniques, and methodologies
● Full understanding of Software Development Life Cycle (SDLC) principles
● Comfort building green-field testing infrastructure
● A deep toolkit of management-craft soft skills for supporting people through servant leadership
● Strong multinational, cross-functional team collaboration and communication skills
● Experience with project management and QA tools (e.g. Jira, AIO Tests, Playwright, Selenium, Appium, Katalon, etc.)
● Experience working in a fast-paced startup environment

Perks and benefits

- competitive salary package
- paid lunch
- private healthcare
- yearly bonus
- training and certification

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