Senior Medical Secretary
Found in: beBee S CA - 2 weeks ago
This role will be perfect for you if:
- Providing high quality, highly professional service is important to you. You understand the importance of your role in the overall patient experience.
- You prefer a fast-paced work environment where things get moving.
- You are looking for a position where you can suggest improvements to increase efficiency and improve service quality.
RESPONSABILITIES
- Manage assigned tasks at the reception;
- Answer phone calls and take messages on voicemail;
- Manage appointments using the computerized system: making appointments, confirmations and cancellations;
- Prepares the clinic before the arrival of the first patients;
- Welcome patients and visitors;
- Perform the opening and filing of patient files;
- Bring patients in the clinical rooms for their visit and clean the rooms between each patient;
- Ensures the identification of patient’s biological samples and follows-up on required tests;
- Manage the documents to be given to the patient at the end of the consultation and manage the payments;
- Manage mail and packages;
IDEAL PROFILE
Education
- Medical Secretary diploma or other relevant training;
Experience
- Minimum 5 years of experience as a medical secretary;
Knowledge and skills
- Good communication skills in French and English (functional);
- Excellent knowledge of the Microsoft Office suite (Excel, Word, PowerPoint);
- Demonstrates great professionalism and is oriented towards customer service;
- Ability to multitask and work in a team;
- Recognized for his sense of organization and his autonomy;
- Dynamic, proactive and solution-oriented;
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