Senior Manager, Cards Analytics

3 days ago


TORONTO, Canada Royal Bank of Canada Full time

Job Summary

Job Description

What is the opportunity?

Our Vision is to be Canadiansâ leading choice for Credit Cards, extending our market leading position through superior value, innovation, and differentiated experiences that drive acquisition and engagement.

In this role, you are accountable and have a leadership role in using data and analytics to improve our understanding of client behaviours, as well as improve in-market strategies and inform the design of our suite of products.  You will work collaboratively with the Cards team on high priority initiatives and using advanced analytics, tools and multiple data sources (e.g. client segment data, bureau data, client behaviour data across all RBC products, online and mobile interaction data, etc.) to formulate strategies to optimize the business, improve the client experience and increase shareholder value.

Note â Strong preference for experienced Sr. Manager.

What will you do?

  • Take ownership and use / combine complex data and analytics to develop strategic insights and inform ad enhance business decision-making
  • Effectively partner with key stakeholders to understand the priorities needs of the specific business, proactively identify opportunities to inform business decisions, including:
    • Measuring key indicators of performance and early detection of opportunities, trends & anomalies
    • Developing business cases to explore new opportunities with insights on client behavior, market intelligence and financial implications
    • Optimizing existing product suites, acquisitions and engagement strategies through effective monitoring, deep dives and test and learn
  • Lead key data infrastructure initiatives, with the objective of improving data consistency and access across Cards team, and its partners
  • Work collaboratively with the Cards team, and other analytics teams across the organization (including and not limited to CRM&A, CXDI, DABI, DNA, and PM&CS)
  • Provide and communicate concise, timely and insightful reporting to various stakeholders, including senior management on relevant matters relating to the Cards portfolio
  • Elevate analytical skillset across the Cards community through self-serve capability and education of data infrastructure and
  • Coach and develop a team of highly talented professionals to promote leading edge analytical capabilities

What do you need to succeed?

Must have:

  • Experience in financial services (Cards is a bonus), with an understanding of economics drivers
  • University degree in quantitative field of study (e.g. statistics, economics, business, engineering) and 3+ years related work experience with:
    • Advanced SQL/Teradata, Python, R etc
    • Strong SAS or equivalent programming experience
    • Ability to be effective and equally conversant in business and technical environment
    • Proven analytical skills
  • Strong knowledge and experience developing statistical models and applying their output in practical strategies including logistic regression, optimization, decision trees, neural nets, cluster analysis, divergence, KS, etc.
  • Strong analytical and problem solving skills with the ability to interpret complex data and make data-based actionable recommendations
  • Strong communication and presentation skills with the integrity and confidence to liaise with senior leadership
  • Proven experience in coaching and developing a high performing team, fostering teamwork, cross-unit & cross-functional cooperation and information sharing

Whatâs in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work

Job Skills

Active Learning, Card Services, Decision Making, Effectiveness Measurement, Group Problem Solving, Interpersonal Relationship Management, Leadership, Long Term Planning, Operational Delivery

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Personal and Commercial Banking

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-06-10

Application Deadline:

2024-07-08

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
âââââââ
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.



  • Toronto, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?Our Vision is to be Canadians’ leading choice for Credit Cards, extending our market leading position through superior value, innovation, and differentiated experiences that drive acquisition and engagement.In this role, you are accountable and have a leadership role in using data and analytics to improve...


  • Toronto, Canada CB Canada Full time

    Senior Consultant - $45-50/hourOur client in Toronto, ON is looking for hardworking, motivated talent to join their team. Don't wait… apply today!What's in it for you?$45-50/hour9am to 5pm (37.5 hours/week)Duration: 7 month contract with possibilities of extensionPaid trainingRemote positionWhat will you be doing?The Senior Consultant is primarily...


  • Toronto, Ontario, Canada CB Canada Full time

    Senior Consultant - $45-50/hourOur client in Toronto, ON is looking for hardworking, motivated talent to join their team. Don't wait... apply todayWhat's in it for you?$45-50/hour9am to 5pm (37.5 hours/week)Duration: 7 month contract with possibilities of extensionPaid trainingRemote positionWhat will you be doing?The Senior Consultant is primarily...


  • Toronto, Canada CB Canada Full time

    Senior Consultant - $45-50/hourOur client in Toronto, ON is looking for hardworking, motivated talent to join their team. Don't wait… apply today!What's in it for you?$45-50/hour9am to 5pm (37.5 hours/week)Duration: 7 month contract with possibilities of extensionPaid trainingRemote positionWhat will you be doing?The Senior Consultant is primarily...


  • Toronto, Canada Carlton Cards Limited Full time

    **Carlton Cards is the #1 greeting card company in Canada.** **Are you looking for**: - Flexible Schedule. - Annual Merit Increase. - Fun Working Environment. - Paid Training. - Paid Travel Time. - Performance Rewards. As a member of our Merchandiser team, you will play a key role in our company’s purpose; to make the world a more thoughtful and caring...


  • Toronto, Canada Carlton Cards Limited Full time

    **Carlton Cards is the #1 greeting card company in Canada.** **Are you looking for**: - Flexible Schedule. - Annual Merit Increase. - Fun Working Environment. - Paid Training. - Paid Travel Time. - Performance Rewards. As a member of our Merchandiser team, you will play a key role in our company’s purpose; to make the world a more thoughtful and caring...

  • Manager/ Sr. Manager

    1 month ago


    Toronto, Canada Tiger Analytics Full time

    Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including...

  • Manager/ Sr. Manager

    1 month ago


    Toronto, Canada Tiger Analytics Full time

    Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including...

  • Manager/ Sr. Manager

    4 weeks ago


    Toronto, Canada Tiger Analytics Full time

    Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including...


  • Toronto, Canada Carlton Cards Limited Full time

    **Carlton Cards is the #1 greeting card company in Canada.** **Are you looking for**: - Flexible Schedule. - Annual Merit Increase. - Fun Working Environment. - Paid Training. - Paid Travel Time. - Performance Rewards. **Responsibilities**: - As a member of our Merchandiser team, you will play a key role in our company’s purpose; to make the world a...


  • Toronto, Canada Carlton Cards Limited Full time

    **Carlton Cards is the #1 greeting card company in Canada.** **Are you looking for**: - Flexible Schedule. - Fun Working Environment. - Paid Training. - Paid Travel Time. - Performance Rewards. As a member of our Merchandiser team, you will play a key role in our company’s purpose; to make the world a more thoughtful and caring place. If you are...


  • Toronto, Canada Carlton Cards Limited Full time

    **Carlton Cards is the #1 greeting card company in Canada.** **Are you looking for**: - Flexible schedule. - Annual merit increase. - Fun working environment. - Paid training. - Paid travel time. - Performance rewards. **Responsibilities**: - As a member of our Merchandiser team, you will play a key role in our company’s purpose; to make the world a...


  • Toronto, Canada Carlton Cards Limited Full time

    Carlton Cards is the #1 greeting card company in Canada. Are you looking for: - Flexible Schedule. - Annual Merit Increase. - Fun Working Environment. - Paid Training. - Paid Travel Time. - Performance Rewards. **Responsibilities**: - As a member of our Merchandiser team, you will play a key role in our company’s purpose; to make the world a more...


  • Toronto, Ontario, Canada Tiger Analytics Full time

    Tiger Analytics is pioneering what AI and analytics can do to solve some of the toughest problems faced by organizations globally. We develop bespoke solutions powered by data and technology for several Fortune 100 companies. We have offices in multiple cities across the US, UK, India, and Singapore, and a substantial remote global workforce.If you are...

  • Manager/ Sr. Manager

    1 month ago


    Toronto, Canada Tiger Analytics Full time

    Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including...

  • Manager/ Sr. Manager

    1 month ago


    Toronto, Canada Tiger Analytics Full time

    Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including...

  • Manager/ Sr. Manager

    2 months ago


    Toronto, Canada Tiger Analytics Full time

    Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including...

  • Manager/ Sr. Manager

    2 months ago


    Toronto, Canada Tiger Analytics Full time

    Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including...

  • Manager/ Sr. Manager

    1 month ago


    Toronto, Canada Tiger Analytics Full time

    Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including...

  • Manager/ Sr. Manager

    2 months ago


    Toronto, Canada Tiger Analytics Full time

    Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including...