Cyber Services Engineer

About the Role:

The Cyber Services Engineer is responsible for supporting any Projects or Managed Services in the Protection, Detection, Response & Recovery domains as directed and assigned by the Sr. Director, SOC. This role involves designing, implementing, and maintaining the client's systems and infrastructure to prevent unauthorized access and avoid data breaches.

The Security Engineer will oversee all functions required to support day-to-day security operations for MSSP Offerings as well as open Projects, supporting, and maintaining a broad suite of information security infrastructure under all domains. Key responsibilities include deploying, managing, and enhancing Endpoint Detection and Response (EDR), Identity and Access Management (IDAM), Network Security, Security Information and Event Management (SIEM), Vulnerability Management, Security Awareness, Threat Intelligence, Threat Hunting, and Digital Forensics and Incident Response (DFIR) solutions.

About Us:

We are proud to be recognized as a top employer for multiple years in a row, we currently hold the distinctions of Canada's Top Small and Medium Employers 2024, Greater Toronto's Top Employers 2024 and are Certified Great Place to Work 2024-2025.

At ISA Cybersecurity, our mission is to help clients achieve their privacy and security goals, and to be proactive in the fight against security threats. ISA is Canada's leading cybersecurity-focused company, with three decades of experience delivering cybersecurity services and people you can trust. We provide our clients with comprehensive counsel on complex, evolving, and multi-faceted issues related to cybersecurity and breach incident response.

ISA Cybersecurity also offers a world-class 24/7 by 365 SOC 2 Type II certified CIOC (cybersecurity intelligence operations center), giving our clients deeper insights and earlier warnings about coordinated cyber-attacks. ISA strategically partners with many of the most respected security technology firms in the world. Through these relationships, our clients can gain access to a broad portfolio of industry-leading cyber solutions best suited to protect their corporate assets and customer data.

In today's volatile world of digital threats, we help Canadian companies to better understand their current security posture and how to mitigate risks.

Responsibilities:

• Design, implement, manage, and monitor Identity and Access Management (IDAM) solutions to control user access and permissions across our internal and external network and systems.
• Design, implement, manage, and monitor Network Security solutions to protect against unauthorized access, data breaches, and other security threats.
• Perform regular security assessments and audits on the IDAM and Network Security environments to identify vulnerabilities and implement remediation measures.
• Deploy, Configure, and manage network devices such as firewalls, intrusion detection/prevention systems (IDS/IPS), and other security devices for the relevant IDAM and Network Security environments.
• Collaborate with cross-functional teams to develop and implement security policies, procedures, and best practices.
• Monitor network traffic for suspicious activity and respond to security incidents in a timely manner.
• Conduct periodic security training and awareness programs for employees to promote a culture of security awareness.
• Stay up to date with the latest trends and developments in IDAM and Network Security, and make recommendations for improvements.
• Demonstrate commitment to continuous growth and learning to adapt to the ever-evolving requirements of the Cybersecurity industry.
• Provide technical support and troubleshooting assistance to end-users as needed.
• Document system configurations, procedures, and policies to ensure continuity of operations and compliance with regulatory requirements.
• Drive for continuous growth & learning to meet the requirements of constant changes in the cyber security industry.

Qualifications:

• Bachelor's degree in computer science, Information Technology, or related field.
• Proven experience as a System Administrator with a focus on IDAM and network security.
• Experience in administration of Private/Public/Hybrid Cloud infrastructure implementations.
• Strong understanding of identity management principles, protocols, and technologies (e.g., LDAP, SAML, OAuth, Active Directory).
• In-depth knowledge of network security concepts and technologies.
• Experience with security assessment tools and techniques.
• Familiarity with regulatory compliance standards such as GDPR, HIPAA, PCI-DSS, etc.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Industry certifications such as CISSP, CISM, CCNP, etc.

Why Join Us?

At ISA Cybersecurity we lead with our "Why". Our Why is to make people feel safe. This not only applies to the result of services that we provide to our clients, but how people feel when interacting with us. Whether you're an employee of ISA or a client we want you to feel safe and supported. Each one of our team members is expected to uphold this leadership quality and embrace it through consistent demonstration of our core values of Explore, Persevere, Adapt and Uplift.

We are proud to offer a variety of employee friendly programs that enable our team to perform at their best.

Highlights of our programs and policies include:

• Flexible sick and personal days for all employees
• Generous health plan with enhanced mental health resources and programs
• Professional development opportunities and education reimbursement up to $2,000 annually for all employees
• Maternity and parental leave top-up
• Employee referral bonus of $2,000
• Competitive salaries complemented with RRSP matching and bonus programs
• Distance remote working policy

We also place great value on celebrating the contributions of all employees through the following service recognition programs:

• Service anniversary recognition and generous five-year milestone service awards
• President's Club recognizing special achievement awards: Team Member of the Year for Sales, CIOC and Cyber Services, the Rich Uhrich Founder's Award that is nominated on by all employees and four President's Awards (Risk Taker, Lost Without You, Money Maker and On the Rise)
• Spot rewards providing opportunities for instant peer recognition

Information-sharing and team-building initiatives include:

• Annual kick-off meeting to communicate our strategic priorities
• Informal staff events like pizza lunches or games day
• Quarterly town hall meetings
• Semi-annual hockey tournaments, annual summer social event, and year-end holiday party
• Scheduled employee feedback surveys and goal setting focus groups
• Corporate Intranet, departmental home pages, bi-monthly internal company newsletter

Thank you for your interest in joining ISA Cybersecurity. Our team looks forward to reviewing your application. We will be reaching out to you directly if your experience matches our needs.

Accessibility:

ISA Cybersecurity is committed to providing accommodations for applicants with disabilities. If you require specific accommodation because of a disability or medical need, please inform ISAs Human Resources team (hr@e-isa.com) so arrangements can be made for appropriate accommodation to be in place during the recruitment process.