I&IT Quality Assurance Lead

4 weeks ago

Toronto, Canada Ombudsman Ontario Full time
Effective April 1, 2024 the salary range for this position is $82,217 to $121,155 per year in compliance with AMAPCEO collective agreement provisions. The new rates, effective retroactive to April 1, 2024, were recently confirmed and dates for implementation of the new salary rates are still to be determined.

Are you an experienced I&IT Quality Assurance professional who is detail oriented and has experience regarding all areas of Quality Assurance frameworks including processes, artefacts, testing, automation, DevOps and continuous improvement?

If so, consider this opportunity to be a I&IT Quality Assurance Lead with the Land and Resources Cluster (LRC), Digital Solutions Branch (DSB), where you be integral to ensure high quality for a multi-ministry enterprise solution.

Join our dynamic team and seize the opportunity to demonstrate your exceptional quality assurance, technical, leadership, collaboration, and problem-solving abilities. As a valued member, you'll collaborate with a team of other solutions professionals to manage various OPS clients, address intricate challenges, and transform the way citizens and businesses connect with their government.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?• Lead a team to manage the Quality Assurance (QA) framework, ensuring high-quality solutions that meet business requirements.
• Oversee governance, compliance, and continuous improvement initiatives for quality assurance.
• Plan, develop, and manage technical aspects of QA for IT projects, including best practices and QA tools.
• Work collaboratively with a cross-functional fusion team including Product Managers, Developers, Experience Designers, and Program/Policy Analysts.

How do I qualify?Quality Assurance Skills• You can provide technical expertise, strategic direction, design and build test frameworks/scripts/automation tools.
• You can implement software processes (QA, Agile testing, DevOps and SDLC), metrics and to deliver high quality products.
• You have championed QA process improvements and practices across multiple products in a collaborative environment.
• You can translate functional, business, and system knowledge into effective test case planning, execution and automation.
• You can foster and support the adoption of proven testing patterns, processes, best practices and technologies.

Technical Knowledge and Skills• You have experience creating and leading test strategies and plans to facilitate a mature and consistent quality assurance framework
• You have knowledge of modern architecture, programming and scripting languages (JavaScript, Java, Python, etc.), APIs, security, web standards, accessibility, and databases.
• You have experience writing and executing tests for unit, integration, non-functional, e2e, cross-browser, APIs, performance, cross-device, and accessibility testing.
• You have knowledge and hands-on experience with modern test automation platforms and tools (Selenium, SoapUI, Postman BrowserStack, Nightwatch, Percy, Pixelmatch, etc.)
• You can guide implementation of test frameworks, automation platforms and ensure they are scalable, up-to-date, and robust.

Leadership and Organizational Skills• You have led by example via taking ownership, being proactive and advocating for a collaborative environment.
• You have guided teams on large-scale, complex IT projects and initiatives.
• You can foster a culture of ownership, mentorship and QA excellence.
• You can energize and motivate the team by recognizing successes and learning from failures.
• You can guide and support the teams in developing and performing QA plans and reviews.

Project and Digital Expertise• You have worked with Agile product teams in planning, formulating product strategy, building a QA roadmap and setting timelines.
• You have sound judgment and prioritization skills to perform code reviews/QA activities in an Agile and DevOps environment.
• You have demonstrated the ability to get buy-in from a team to implement new and improved ways of doing things
• You thrive on feedback and are comfortable transforming ideas generated through user research to create a better user experience.
• You have participated in retrospective sessions to identify potential QA improvement opportunities.

Communication• You can work in a multi-disciplinary team environment to sell/present your ideas to colleagues, both technical and non-technical.
• You have demonstrated experience working directly with business partners and/or end-users to effectively assess defects, provide updates, provide demonstrations, and facilitate issue resolution.
• You are adept at navigating complex issues, and handling partners, senior management and stakeholder interactions.
• You have worked with partners to establish relationships with their security, operations, and IT teams.
• You have managed successful technical, business and people-related initiatives that improved productivity, performance and quality.
• You have developed processes to improve the efficiency and help others resolve the conflict and maintain trusting relationships.

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