Agile Program Director- Tech infrastructure

4 weeks ago

Toronto, Canada RBC - Royal Bank Full time

Job Summary

Job Description

What is the Opportunity?

In support of RBC's journey towards an agile organization Tech Infrastructure Agile Transformation serves as a catalyst for Agile Adoption and maturity in TI. Enabling strategic priorities by mobilizing and supporting transformation initiatives and driving the culture and behaviors needed to succeed with a client centric approach. The Agile Program Director- Tech infrastructurewill lead the agile program processes and their execution, escalates impediments, manages risks, and helps drive program-level continuous improvement working in close collaboration with multiple cross functional teams. Additionally, this role is responsible for facilitating complex enterprise program events by using agile methodology and framework (suit-for-purpose) such as SAFe methodology, Scrum, Kanban, etc. Success of this role is measured in terms on how well program framework/processes are being planned and executed as well as the success and predictability of the teams delivering on the program objectives and commitments.

What will you do?

  • Organizing and facilitating all program level planning events as outlined in the Agile Management Framework.

  • Proactively managing and escalating risks, issues, impediments, and dependencies.

  • Resolving complex non-technology related issues impacting multiple teams.

  • Working in collaboration with each team to provide a high-level estimate for a product/program increment as part of the forward planning process.

  • ART level reporting of progress, status, metrics, financials and KPIs to required stakeholders Operationalizing governance & oversight of the ART.

  • Completing all compliance documents required at the program level (IRP, SOW)

  • Supporting and reinforcing targeted behaviors that contribute to RBC goals and employee's understanding of RBC's vision.

  • Supporting team through organizational change while minimizing disruption and keeping focus on productivity and morale.

  • Providing coaching to Team members on agile processes and practices

What do you need to succeed?

Must Have's:

  • 7-10+ years of project management and/or business (system) analysis experience on software development projects and/or other key relevant professional experience using influence to facilitate outcomes.

  • 5+ years of experience as a Senior Scrum Master orchestrating work across a multi team environment, Agile Program Lead or Release Train Engineer

  • Ability to apply RBC Agile Management Framework and well documented Agile techniques (User Stories, Burndown techniques, Acceptance Test Driven Development, Continuous testing, etc.); application of the scaled agile framework (SAFe).

  • Undergraduate Degree in Business, Information Technology, Computer Science, Engineering or equivalent experience

  • CSM, PMI-ACP, CSPO

Nice-to-Have:

  • Agile Release Train Engineering Certificate, SPC - Safe Program Consultant is a benefit

  • Scrum Master Trainer, Certified Scrum Professional, Certified Scrum Product Owner, or is highly desirable Value Stream Mapping Experience

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

  • Leaders who support your development through coaching and managing opportunities.

  • Ability to make a difference and lasting impact.

  • Work in a dynamic, collaborative, progressive, and high-performing team.

  • Opportunities to do challenging work.

  • Opportunities to take on progressively greater accountabilities.

#LI-Hybrid
#LI-POST
#TECHPJ

Job Skills

Adaptability, Budgeting, Cross-Team Collaboration, Decision Making, Information Technology (IT) Projects, Long Term Planning, Program Management, Resource Management, Team Management, Vision Alignment

Additional Job Details

Address:

330 FRONT ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Technology and Operations

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-04-17

Application Deadline:

2024-05-03

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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