2425-146 - Student Services Advisor and African Canadian Supports (PS3) - Burridge Campus and Digby Learning Centre - DESIGNATED

7 days ago

Yarmouth, Canada Nova Scotia Community College Full time

Student Services Advisor and African Canadian Supports (PS3)

Education

Burridge Campus and Digby Learning Centre

Yarmouth and Digby, Nova Scotia

Department of Student Services
Term Full-Time Position Commencing approximately August 1, 2024 and ending approximately August 22, 2025
Application deadline is 11:59PM, July 4, 2024

Competition No. 2425-146

This is a designated competition open to African/Black Nova Scotians and/or Canadians.

The salary scale for Professional Support 3 is based on twelve steps that range from $65,538.83 to $89,827.70. New Professional Support may receive up to a maximum of seven steps for relevant occupational experience which is $78,680.87 annually.

Qualifications

Qualifications and Occupational Experience:

  • The minimum educational qualification for this position is an undergraduate degree. A degree focused on Student Affairs, African Canadian or Indigenous Studies, Adult Education, Education, or Social Science majors would be considered an asset.
  • You have a minimum of three years (full time equivalent) of recent and relevant occupational experience in student services or supporting adults in personal, academic, and/or career development and service delivery in African Canadian settings.
  • Occupational experience that includes Occupational experience that includes front-facing customer service, event planning, or conflict resolution would be considered an asset.
  • You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, E-mail, and PeopleSoft or other databases
  • You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology to create an exceptional student experience.
  • You have experience in training/facilitation preparation, workshop delivery and evaluation
  • You have experience supporting/providing service to students and prospective students.

Relevant Skills and Knowledge:

  • You demonstrate a commitment to inclusion, diversity, equity, accessibility, and anti-racism.
  • You have knowledge of the Nova Scotian African Canadian community, supports and resources.
  • You possess excellent interpersonal skills that enable you to interact with a diversity of people and support resolution of issues.
  • You are known for your superior customer service skills and are able to create a relationship of trust beyond the immediate interaction.
  • Your superb team working skills enable you to contribute positively to a team environment.
  • You have specific technical occupational knowledge and skill in workshop facilitation and/or teaching. Demonstrated financial management skills would be an asset.
  • You are known for your problem solving and critical thinking skills.
  • You are a strong communicator.
  • You possess excellent coordination skills specifically related to bringing people together, coordinating and navigating services.
  • You have proven records and information management skills and abilities specifically related to tact and confidentiality. You support students, but you are not their advocate.
  • You have strong project management skills, including event planning and workshop deliver
  • You are dedicated to life-long learning
  • You show a strong commitment to community involvement, such as volunteering or participation in community events or activities.
Responsibilities

What you will be doing…

  • You will be helping students make decisions, solve problems, and meet goals that maximize their college experience. You will work to engage and support students - including prospective, transitioning-in, current, and transitioning-out students. You will also provide culturally responsive services and supports for African Canadian students and support other Student Services staff in developing awareness and skills in working with students in a culturally inclusive environment. You will be planning and delivering events, activities, and interactions which support student growth, engagement, and leadership. You will be advising students in areas of Accessibility, Career, Enrolment, Finance, Learning, Student Life, and Wellness.
  • For example, you will:
    • Help students to explore, set and meet academic and personal goals for their college experience.
    • Provide opportunities for students to explore career and employment options.
    • Help students make decisions about academic enrolment, options, and policies.
    • Assist students in planning how to meet their financial commitments to the college.
    • Use recreational, cultural, and social events and activities to engage students.
  • You will be a member of campus and provincial Student Services and Advising teams, that provide a continuum of integrated services and opportunities to students in-person, online and in blended environments. You will initiate and build partnerships with Academic Chairs and Faculty to provide services tailored to the unique needs and opportunities of students and programs.

As a condition of employment, Professional Support employees at NSCC must complete a two-year (part-time) adult education program delivered by NSCC. This adult education program is a significant investment on the part of NSCC in the learning and development of new employees. To achieve regular status; all probationary, full or part-time Professional Support employees of the College must successfully complete the program within their probationary period. Term full-time Professional Support employees whose term appointment is twelve or more months are also required to participate in this program.

Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Jaclynn Kelly, HR Generalist, at jaclynn.kelly@nscc.ca. Our Employee Workplace Accommodation Policy can be found here.

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