Operations Officer

4 weeks ago

Edmonton, Canada Randstad Canada Remote Work Freelance Full time
Do you have administrative experience? Are you looking to gain experience within a top 5 bank? Do you have excellent organizational and time management skills? If so, this would be a great opportunity for you

Our client, a top 5 bank, is looking for an Operations Officer for a 6 month contract in Edmonton. This is hybrid role. There is a high possibility of contract extension and conversion.
Pay rate: $22.00/ Hour
Working Hours: Mon-Fri, 8am-4pm, 9am- 5pm, 10am-6pm (what is assigned, on a rotational basis)
Training: In person, 100% onsite for training 8-4 or 9-5pm â 3-4 months

Advantages
â¢Great work culture within team
â¢Opportunity to grow in company
â¢Hybrid role
â¢Start ASAP
â¢Potential for contract extension and conversion
â¢Long term project

Responsibilities
As an Operations Officer, your duties will include but not limited to:
â¢Providing a broad range of operational support
â¢Performing general to specialized transactions and/or other processing activities for own Operations and Business Services function.
â¢Executing transactions accurately, on time and in line with established guidelines/procedures
â¢Referring or escalating processing or operational issues as needed
â¢Identifying opportunities to improve service delivery
â¢Supporting partners with incoming transactions, validating information as needed to perform adjustments within authority levels
â¢Interacting with partners by responding to requests in an effective and timely manner
â¢Prioritizing and managing own workload to meet Service Level Agreement (SLA) requirements for service and productivity
â¢Understanding internal and industry regulations and trends
â¢Reviewing actively internal processes/activities and provide ideas for process improvement
â¢Adhering to enterprise frameworks and methodologies that relate to operations activities for own area
â¢Being knowledgeable of and comply with Bank Code of Conduct

Qualifications
â¢Excellent written and verbal communication skills
â¢Microsoft office experience, Proficient in Excel, word and PowerPoint
â¢2 + Admin experience
â¢Time management skills
â¢Must be able to work independently as well as in a team
â¢Adaptable and willing to learn
â¢Tech savvy â able to pick up on internal company systems and quick leaner
â¢Understanding of risk compliance
â¢Punctual and reliable
â¢Organized and hardworking
â¢High school required. College diploma preferred.

Nice to have:
â¢Previous experience in the banking industry
â¢Flexible to work
â¢Experience working with SOPs

Summary
Interested in the Operations Officer role in Edmonton? Apply online today
Candidates moving to the next step of the recruitment process will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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