Airport Ramp Agent

2 weeks ago


Richmond, Canada Million Air Full time

Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team.

  • Is the customer #1 with you?
  • Are you a positive, up-beat person?
  • Do you have an inner need to do things right in a timely fashion?
  • Do you insist on working safely and efficiently?
  • Are you known for your reliability and dependability?
  • Do you have a burning desire to be the best at what you do?
  • Are you excited to provide a level of customer service unrivaled by the competition?
  • Do you enjoy working outside?

The ramp agent is responsible for providing efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures with primary focus on receiving and departing aircraft. Also requires communicating effectively with customers, pilots, and team members within the line service and customer service departments.

Responsibilities and Duties

  1. Greet incoming and prepare departing aircraft
  2. Assist in aircraft movement, placement, and storage as a wing walker
  3. Fulfill pilot's service requests
  4. Van runs-passengers and pilots
  5. Monthly crew meetings

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

  1. Customer focus-naturally outgoing/extroverted
  2. Communicate with customers and employees in person, on phone, and through radio communications
  3. Must be able to operate a motor vehicle and be insurable by our insurance company (Requires clean driving record)
  4. Strong computer skills including Microsoft office products
  5. Basic mathematical knowledge
  6. Bi-linqual preferred

Reporting Relationship
This position reports to the Line Service Manager

Work Environment
This position works outside in all types of weather conditions and direct contact with both moving and non-moving aircraft. This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to:

  1. Must be able to lift 50 pounds
  2. Possible exposure to hazardous noise levels, chemicals, fumes, and machinery
  3. Outside work in all types of weather conditions
  4. Position may requires bending, lifting, walking, stooping, squatting, gripping and climbing a ladder

Position Type and Expected Hours of Work
This is a non-exempt position This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.

Travel
No travel is expected for this position.

Education, Experience, and Eligibility Qualifications

  1. Customer service experience in the service industry preferred
  2. High School Diploma or equivalent
  3. Entry level position
  4. Ability to work evenings, weekends, and holidays
  5. Acceptable driving record
  6. Ability to pass a background check
  7. Zero tolerance drug free employer includes pre-employment and random screening

AAP/EEO Statement
Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, Responsibilities, and activities may change at any time with our without notice.


  • Ramp Agent

    7 days ago


    Richmond, Canada PrimeFlight Aviation Services Full time

    Job Details Description Job Description Summary: Always maintain safety and security of the ramp and comply with all federal, state, municipal, airport authority, company and carrier policies and procedures Guide arriving aircraft to the gate safely without damage or injury Unload baggage and cargo in a speedy and safe manner Deliver...


  • Richmond, Canada Strategic Aviation Services Full time

    **ONE DAY HIRING! VANCOUVER AIRPORT JOBS!** **15 February 2023, Wednesday** **9:00 AM - 4:00 PM** **Sky Cafe Warehouse** 6351 Westminster Highway, Richmond BC **We are hiring!** - Part Time Ramp Agent - Part Time Cabin Cleaning Agent ** **REQUIREMENT FOR RAMP AGENT**:Valid Canadian Driver's License - Learner's and Intl Driver's will not be...


  • Richmond, Canada Airport Terminal Services Canadian Company Full time

    Are you an experienced team leader that others rely on? Then a career at ATS as a Ramp Crew Chief is the job for you! ATS is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our aviation roots span 45 years and our strong reputation in ground...


  • Richmond, Canada SAMSIC Assistance Canada Inc Full time

    **Samsic is HIRING - Ramp Agent/Baggage Handler** Samsic's story began in 1986. At that time their only business was cleaning, but in 30 years they have expanded their solutions and opened operations internationally to position themselves as a leader in integrated business services. Samsic Airport is present at more than 24 international airports - France,...

  • Cargo/ramp Agents

    14 hours ago


    Richmond, Canada Pacific Coastal Airlines Full time

    **Join our team!** Pacific Coastal Airlines is looking for full time and part time **Cargo/Ramp Agents.** This position is based out of the South Terminal building at the Vancouver International Airport in Richmond. Pacific Coastal Cargo/Ramp Agents are responsible for providing outstanding service to our customers and must embody the Pacific Coastal...

  • Ramp Service Agent

    4 days ago


    Richmond, Canada Envoy Air Full time

    Overview: **Come and work for Envoy Air, an American Airlines Group Company, at **Vancouver International Airport** and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.** **We are hiring immediately, with no experience required!** **Pay...


  • Richmond, Canada Strategic Aviation Services Full time

    **ONE DAY HIRING! VANCOUVER AIRPORT JOBS!** **11 January 2023, Wednesday** **9:00 AM - 4:00 PM** **Sky Cafe Warehouse** 6351 Westminster Highway **We are hiring!** - Ramp Agent ** **REQUIRED**:Valid Canadian Driver's License required - Learner's and Intl Driver's will not be considered. **What we offer!** - Competitive wage - Flight passes!! - Growth...


  • Richmond, Canada Envoy Air Full time

    Overview Come and work for Envoy Air, an American Airlines Group Company, at Vancouver International Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! **Pay rate**:...


  • Richmond, Canada Envoy Air Full time

    Overview: **Come and work for Envoy Air, an American Airlines Group Company, at **Vancouver International Airport** and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.** **We are hiring immediately, with no experience required!** **Pay...


  • Richmond, Canada SAMSIC Assistance Canada Inc Full time

    Under the direction of the General Manager and Deputy General Manager, the Ramp Operations Manager is responsible to efficiently and profitably manage and direct ramp activities by providing a safe, quality product covering a range of ground handling services to its customers. **Responsibilities**: - Accountable for daily operations. - Maintain and improve...

  • Ramp Manager

    2 weeks ago


    Richmond, Canada SAMSIC Assistance Canada Inc Full time

    Samsic Group operates in **27 countries** throughout the world where our **117,000 dedicated employees** cater for **30,000 customers** every day. Because we fully believe that our customers' performance is based on satisfied users and happy employees, we offer comprehensive, integrated services via **Samsic Airport**, so that passengers may travel safely...

  • Ground Handler

    6 days ago


    Richmond, Canada CB Canada Full time

    Primary Job Posting Location: Richmond, British Columbia Canada Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that...


  • Richmond, Canada Airport Terminal Services Canadian Company Full time

    Are you a detail-oriented problem solver who focuses on providing outstanding customer service? Then let your career take off with ATS as a Passenger Service Agent! ATS is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our aviation roots span...


  • Richmond, Canada AGI Canadian Company Full time

    Roles and responsibilities: Supervise and direct the work of ramp team members as they unload/load and service aircraft for your assigned shift and/or zone Manage ramp manpower to ensure adequate staffing for your assigned shift Serve as point person for customers and management to minimize or eliminate potential delays Observe and enforce all ATS and...


  • Richmond, Canada Strategic Aviation Services Ltd. Full time

    Come join the exciting world of aviation!! Established in 2006, our company provides multi-functional aviation services offering passenger, cargo and ground support with a focus on safety and quality. For us, success lies in delivering peace of mind to our customers, and we are passionate about ensuring their needs are met - on time, every time. Do you have...

  • Ground Handler

    6 days ago


    Richmond, Canada CB Canada Full time

    Primary Job Posting Location: Richmond, British Columbia Canada Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that...


  • Richmond, Canada Purolator Full time

    **Posting Date**:04/04/2023 **Job Code**: 126 **Location**: Richmond **Reports to**: YVR AM Ramp Manager Since its establishment in 1960, Purolator has become Canada’s leading integrated freight, package and logistics solutions provider. Our team operates under a strong set of corporate values that guide us in all we do for our employees. Purolator is an...

  • Ramp Agent

    6 days ago


    Richmond, Canada AGI Canadian Company Full time

    Job responsibilities: Guide inbound/outbound airplanes to and from the gate Transport, load and unload passenger baggage, cargo, and mail Clean aircraft passenger cabins between flights and stock aircraft with needed supplies Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories Be on time, be...


  • Richmond, Canada Strategic Aviation Services Ltd. Full time

    Come join the exciting world of aviation!! Established in 2006, our company provides multi-functional aviation services offering passenger, cargo and ground support with a focus on safety and quality. For us, success lies in delivering peace of mind to our customers, and we are passionate about ensuring their needs are met - on time, every time. Do you have...

  • Front Desk Agent

    5 days ago


    Richmond, Canada Executive Hotel Vancouver Airport Full time

    The Executive Hotel Vancouver Airport requires an energetic and motivated new Part-time Front Desk. Agent is responsible for greeting and registering guests in a professional manner, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. This position is important for providing exceptional...