Technicien Bilingue/Field technician Site Dorval

Job Description:

DXC Technology (NYSE : DXC) aide les entreprises mondiales à gérer leurs systèmes et opérations critiques tout en modernisant leurs infrastructures informatiques, en optimisant les architectures de données et en garantissant la sécurité et lâévolutivité dans les nuages publics, privés et hybrides. Les plus grandes entreprises du monde et les organisations du secteur public font confiance à DXC pour déployer des services à travers lâEnterprise Technology Stack afin dâatteindre de nouveaux niveaux de performance, de compétitivité et dâexpérience client. Apprenez-en davantage sur la manière dont nous assurons lâexcellence pour nos clients et nos collègues sur DXC.com.

Responsabilités:

• Maintenance et support technique et applicatif .
• Documentation et mise à jour des cas d'essais, des plans d'essais, des résultats.
• Utilisation de l'outil JIRA pour le suivi des problèmes.
• Support des activités d'essais utilisateurs dans le contexte de mise à jour de l'application principale, d'installation de corrective ou d'implantation de nouveaux modules
• Préparation des rapports d'essais
• Diagnostiquer
• Responsable de lâexécution des tâches assignées dans le cycle de livraison dâun projet.
• Comprend un large éventail de technologies de lâentreprise afin de fournir une partie dâune conception technique détaillée, qui répond aux exigences des clients.
• Les tâches peuvent inclure lâinstallation de nouvelles applications système;
• Mise à jour des applications, des micrologiciels et des pilotes;
• Créer des limites et effectuer des activités de configuration et de test; la programmation dâapplications pour les modules assignés au sein dâun programme plus vaste;
• Aider à la préparation de présentations techniques et de démonstrations; et participer à des réunions avec les clients.
• Travaille avec un minimum de directives du responsable technique et avec des représentants désignés par le client pour accomplir les tâches assignées.
• Contribuer à la conception de livrables spécifiques et aider à lâélaboration de solutions techniques.
• Participe en tant que membre dâune équipe et entretient de bonnes relations avec les membres de lâéquipe et les clients.
• Comprend la stratégie de lâentreprise et le rôle que joue lâindividu.
• Utilise des outils de connaissances et réutilise lâinformation au profit de projets et de perfectionnement professionnel.
• Utilise et contribue aux forums techniques au sein de lâenvironnement de lâentreprise et des communautés professionnelles locales et des groupes dâutilisateurs techniques.
• Ãtudes et expérience requises :
• 3 à 5 ans dâexpérience technique
• Baccalauréat ou un diplôme équivalent en informatique ou dans un domaine dâétudes connexe;
• Connaissances et compétences :
• Possède suffisamment de connaissances techniques approfondies et étendues pour être individuellement responsable de la mise en Åuvre dâun produit livrable spécifique.
• Capable de contribuer à la conception des livrables.
• Avoir la capacité dâeffectuer / conduire la résolution de problèmes sur des produits individuels.
• Capable de communiquer des concepts larges et spécifiques avec lâéquipe et les pairs.
• Capable de produire de la documentation à lâusage de lâéquipe et du client.dé

Doit être autorisé à travailler légalement au Canada indéfiniment

DXC Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customersâ business needs and, consequently, for understanding customersâ businesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the companyâs solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organizationâs profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.

Responsibilities:

• Maintain and support application
• Responsible for creating, maintaining test cases and test scenarios.
• Responsible for supporting user testing
• Prepare and deliver test results and reports
• Responsible for delivery of assigned tasks within the delivery cycle of a project.
• Understands a broad spectrum of the company's technology in order to deliver part of a detailed technical design, which meets customer requirements.
• Tasks may include installing new systems applications; updating applications, firmware, and drivers; creating boundaries for as well as performing configuration and testing activities; applications programming for assigned modules within a larger program; assisting in the preparation of technical presentations and demonstrations; and participating in customer meetings.
• Works with minimal direction from the technical lead and with customer nominated representatives to accomplish assigned tasks.
• Contributes to design for specific deliverables and assists in the development of technical solutions.
• Participates as part of a team and maintains good relationships with team members and customers.
• Understands the company strategy and the role that the individual plays.
• Uses knowledge tools and re- uses information for the benefit of projects, and of professional development.
• Uses and contributes to technical forums within the company environment and local professional communities and technical user groups.

Education and Experience Required:

• 3 - 5 years of technical experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study;

Knowledge and Skills:

• Has sufficient depth and breadth of technical knowledge to be individually responsible for the implementation of a specific deliverable.
• Able to contribute to the design for deliverables.
• Has ability to perform/drive resolution of problems on individual products.
• Able to communicate broad and specific concepts with team and to peers.
• Able to produce documentation for use by team and customer.

Must be legally authorised to work indefinitely in Canada

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.