Customer Service and Patient Pay Support
3 weeks ago
Hospital Transfers is the leading provider of non-emergency, patient transfers for medically stable patients throughout the Lower Mainland and Fraser Valley. Using our specially equipped fleet of vehicles, our crews transfer patients via wheelchair and stretcher throughout the healthcare system.
Based in Abbotsford, our small, friendly and fast-paced office is looking to fill a Customer Service Patient Pay Support position. This position would be working on a Monday to Friday schedule, during office hours.
Job Description/Responsibilities
-managing our patient pay phone calls, accounts and billing (this is customer service focused)
-data entry
-general administrative duties
-Ensure all calls are answered quickly, efficiently and with world class customer service
-Assist other CSRs as required depending on call volumes and/or specialization
-Create, modify, record or disseminate information between callers and/or other parties using the equipment, training and/or tools provided by SNT
-Report any issues, concerns or requests to Dispatch as required
-Respond to crew questions in a timely manner
-Complete all required paperwork
-any other duties as assigned by Hospital Transfers
Skills & Qualifications Needed
-strong attention to detail
-computer and data entry skills
-strong degree of data accuracy
-strong organizational skills
-good communication skills
-the ability to work within a team environment
-call center experience is an asset
Our compensation package includes hourly wage, an annual discretionary bonus, and Group Benefits and RRSP Program eligibility.
What our patients / customers say about our crews :
- Professional, courteous and really genuine people is all I have met during the 15 trips with this company over the last 2-1/2 months. ……. From the very first encounter with with Rob driving, and taking exceptional care of me & my wife......... I am so very impressed with the number of staff – Robin, Janet and so many others, who have been with you for many years. What shines through is that they really love what they are doing each day.”
We thank all candidates for applying, however only those selected for a pre-screen interview will be contacted.
-
Customer Service and Patient Pay Support
4 weeks ago
Abbotsford, Canada Hospital Transfers Full timeHospital Transfers is the leading provider of non-emergency, patient transfers for medically stable patients throughout the Lower Mainland and Fraser Valley. Using our specially equipped fleet of vehicles, our crews transfer patients via wheelchair and stretcher throughout the healthcare system. Based in Abbotsford, our small, friendly and fast-paced office...
-
Customer Service and Patient Pay Support
3 weeks ago
Abbotsford, British Columbia, Canada Hospital Transfers Full timeSalary: $17.75 to startHospital Transfers is the leading provider of non-emergency, patient transfers for medically stable patients throughout the Lower Mainland and Fraser Valley. Using our specially equipped fleet of vehicles, our crews transfer patients via wheelchair and stretcher throughout the healthcare system. Based in Abbotsford, our small, friendly...
-
Patient Pay Support and HR Admin
3 weeks ago
Abbotsford, Canada Hospital Transfers Full timeAre you interested in pursuing a career in Human Resources? Do you have a passion for delivering exceptional customer service? Hospital Transfers is the leading provider of non-emergency, patient transfers for medically stable patients throughout the Lower Mainland and Fraser Valley. Using our specially equipped fleet of vehicles, our crews transfer...
-
Customer Experience Support
5 days ago
Abbotsford, Canada Safetek Profire Full time**Customer Experience Support - Abbotsford, BC** **Safetek Profire’s Mission** - Serving Those Who Keep Our Communities Safe_ **Why Join Us?** Safetek Profire is a leading provider of fire-rescue vehicles (fire trucks), parts and service. We represent Canada’s most recognized fire truck brands. We are looking for talented people to join our team who...
-
Patient Care Coordinator
3 weeks ago
Abbotsford, British Columbia, Canada Fraser Health Authority Full timeSalary rangeThe salary range for this position is CAD $ $65.12 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations, and is home to six Métis Chartered Communities. ...
-
Patient Care Coordinator
6 days ago
Abbotsford, British Columbia, Canada Fraser Health Authority Full timeSalary rangeThe salary range for this position is CAD $ $67.08 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations, and is home to six Métis Chartered Communities. ...
-
Patient Care Quality Officer
1 day ago
Abbotsford, British Columbia, Canada Fraser Health Authority Full timeSalary rangeThe salary range for this position is CAD $ $54.80 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka'pamux Nations. Our team of nearly...
-
Gestionnaire service support
3 weeks ago
Abbotsford, BC, Canada Momentum Financial Services Group Full timeMomentum Financial Services Group, formerly Money Mart Financial Services, is a leading provider of financial services in North America. Backed by a retail network of over 400 locations, we provide access to cash and related products to help our customers achieve their goals. We operate retail locations in local communities and cities across Canada under the...
-
Lead, Quality Improvement and Patient Safety
2 weeks ago
Abbotsford, Canada Fraser Health Full timeDetailed Overview Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: The Lead, Quality Improvement and Patient Safety (QI/PS), works in partnership with operational and clinical leaders to provide leadership and expertise in the application of...
-
Patient Care Quality Officer
6 days ago
Abbotsford, Canada Fraser Health Full timeSalary rangeThe salary range for this position is CAD $38.12 - $54.80 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team...
-
Patient Care Quality Officer
6 days ago
Abbotsford, Canada Fraser Health Full timeSalary rangeThe salary range for this position is CAD $38.12 - $54.80 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team...
-
Patient Care Quality Officer
6 days ago
Abbotsford, Canada Fraser Health Full timeSalary rangeThe salary range for this position is CAD $38.12 - $54.80 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team...
-
Customer Support Associate
5 days ago
Abbotsford, Canada The Lynne Groups Full timeAre you passionate about learning, adaptable, coachable, and looking to launch your business career in conjunction with a complete professional development experience? Do you want to get on the inside track to jobs at some of the hottest companies that are looking to hire people just like you? We are the leading hiring platform supporting a new, diverse...
-
Lead, Quality Improvement and Patient Safety
4 days ago
Abbotsford, British Columbia, Canada Fraser Health Authority Full timeSalary rangeThe salary range for this position is CAD $ $65.35 / hour Why Fraser Health?Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people...
-
Patient Care Quality Officer
2 days ago
Abbotsford, Canada Fraser Health Authority Full timeSalary rangeThe salary range for this position is CAD $38.12 - $54.80 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team...
-
Lead, Quality Improvement and Patient Safety
3 days ago
Abbotsford, Canada Fraser Health Authority Full timeSalary rangeThe salary range for this position is CAD $45.46 - $65.35 / hour Why Fraser Health?Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million...
-
Cashier/customer Service
7 days ago
Abbotsford, Canada Petro Canada Gas Station and Convenience Store Full timeLooking to hire responsible individual(s) to process customer transactions with a positive attitude to ensure customer return. Must be able to process transactions quick and efficently using touch screen POS. Must be able to communicate within a team enviroment but confortable working independently Basic stocking and cleaning will be expected. Previous...
-
Early Childhood Educator
6 days ago
Abbotsford, Canada Campus Support Full timeWe are happy to say that we are looking for an Early Childhood Educator to join our team at Tiny Scholars Early Learning Centre in Abbotsford BC. Position: Early Childhood Educator Reports to: Early Learning Centre Manager Job Status: Casual, Onsite Location: 100-2121 Clearbrook Road, Abbotsford BC V2T 4H6 Pay: $19 - $20 per hour +...
-
Customer Experience Associate
3 days ago
Abbotsford, Canada TD Bank Full time**Work Location**: Abbotsford, British Columbia, Canada **Hours**: 18.75 **Line of Business**: Personal & Commercial Banking **Pay Details**: **Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers.** **KEY...
-
Patient Care Quality Officer
6 days ago
Abbotsford, BC, Canada Fraser Health Full timeSalary range The salary range for this position is CAD $38.12 - $54.80 / hour Why Fraser Health? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our...