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Director of Operations

2 months ago

Mississauga, Canada Foodtastic Full time
Salary:

About the Company

Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. We have increased system sales in the last five years from less than $50mm to over $1B. Our current portfolio of 27 brands includes Milestones Grill & Bar, Second Cup Café, Pita Pit, Quesada, La Belle et La Boeuf, and Rôtisseries Benny. We will soon be launching Jimmy John's and O'Tacos across the country.

We are passionate about building our franchisee partnerships and providing our guests with a memorable dining experience. Our growth would not be possible without our people's creativity, dedication, and entrepreneurship. We continue to build the team and always look for exceptional candidates to join Foodtastic. We have an exciting opportunity to be a key member of the team launching Jimmy John's in Canada.

Director of Operations – Toronto, ON


Reporting to the Brand Leader, this role will be responsible for:

  • The operational success of all corporate and franchise restaurant locations
  • Planning and assisting in the opening of corporate and franchise restaurants
  • Operational excellence in every restaurant location
  • Hiring, training and development of all direct reports
  • Ensuring that initiatives are clearly communicated to all franchisees and managers
  • Creating development plans and goals for all direct reports
  • Supporting the field operations team by coaching, setting and monitoring objectives
  • Ensuring all budget and financial projections are achieved.
  • Developing strategies to achieve brand KPI's and budgets.
  • Reporting on all KPI's to measure and adjust.
  • Promoting from within where possible to great a culture of development retention and
  • Creating a team and a culture of teamwork to foster communication, efficiency, diversity, problem solving and collaboration.


Skills & Qualifications:

  • Highly self-motivated and takes initiative.
  • Driven to succeed
  • Skilled communicator and negotiator that inspires positive change by building a picture of what success looks like and following through.
  • Ability to effectively work in teams and collaborate with various departments to achieve goals.
  • Have innate leadership qualities that make people naturally want to follow.
  • Able to adjust approach to lead and work with a wide range of individuals.
  • Strong written and verbal communication skills
  • Analytical and excels at problem-solving.
  • Excellent organizational skills with the ability to prioritize and juggle multiple priorities while adhering to processes and deadlines.
  • Experience launching restaurant brands an asset.


Requirements:

  • Minimum of five (5) years experience in a senior position in a Restaurant Franchise business.
  • Proficient on PC and Microsoft Office Suite.
  • Valid Driver's License, car.
  • Ability to travel when needed.
  • Able to work outside of regular hours when needed.

Company benefits

  • Market related compensation
  • Complimentary coffee, drinks, and snacks at the office
  • Free parking on premise
  • Half-day available every Friday during summer
  • One hour lunch paid
  • Group insurance plan, including health, dental and long-term disability benefits.
  • TELUS virtual health care
  • Company social events