Junior/Intermediate Technical Support Specialist

Found in: beBee S CA - 2 weeks ago

Calgary, Canada GAM Technical Services Full time
Salary:

Who Is GAM Tech?


GAM Tech specializes in delivering top-notch IT support tailored for small businesses. Our ethos is rooted in forging strong relationships and ensuring open communication, allowing us to align IT strategies with our clients' business objectives. We pride ourselves on being a dependable partner for growth, offering solutions that enhance operational efficiency and peace of mind.


Led by a dynamic team with a combined century of expertise, we're committed to innovation and customer excellence. Our accolades, including recognition by TechnoPlanet, Channel Futures, and Clutch, attest to our leadership in the IT sector. We have also been recognized as a Great Place to work in Canada for 2023


Join GAM Tech for a career where cutting-edge technology meets unwavering dedication to service and be part of a team that's recognized as one of Canada's top IT service providers. Add to all that, great benefits, a competitive salary and an exceptional bonus structure.


If you want to find more info about us, please visit www.gamtech.ca.


Who You Are


As a Level 1 Technician at GAM Tech, you are the frontline hero for our clients, addressing their IT challenges with patience, expertise, and a service-first attitude. You possess a foundational knowledge of IT support, networks, and computer systems. With an eagerness to learn and a problem-solving mindset, you'll help keep our business operations running smoothly. You are a team player who values collaboration but can also work independently. Your excellent communication skills and dedication to customer satisfaction are essential as you'll be helping our clients navigate technical issues every day..


What You'll Be Doing


As a Level 1 Technician, you'll be the initial point of contact for client IT issues, responsible for diagnosing and resolving technical problems through phone, email, or live chat. Your day-to-day tasks include setting up workstations, performing routine maintenance, and assisting with hardware and software installations. You'll document client interactions meticulously, escalate complex issues to senior staff, and contribute to our knowledge base. You'll be expected to stay abreast of new technologies, contributing to the team with your growing expertise, and ensuring our clients receive the best possible service.


Qualifications


  • Diploma or certificate in IT, computer science, or related field.
  • Familiarity with various operating systems (Windows, macOS, Linux) and office software.
  • Basic understanding of network configuration, including routers, switches, and firewalls.
  • Experience with troubleshooting and resolving hardware and software issues.
  • Strong customer service orientation and excellent communication skills.
  • Ability to manage time effectively and work on multiple tasks with minimal supervision.
  • Willingness to learn and adapt in a fast-paced environment.
  • CompTIA A+ certification or similar is an asset.
  • Proven ability to document processes and create clear, user-friendly guides and reports.
  • Hands-on experience with IT Service Management software and remote desktop applications.
  • Knowledge of cybersecurity principles and practices to ensure a secure IT environment.
  • Capacity to work in a team setting, as well as independently, with a proactive attitude.
  • Previous experience in a helpdesk or customer support role is highly regarded.
  • Availability for on-call or after-hours support as needed to maintain systems and assist clients.


Our Hiring Process for the perfect candidate


  1. Apply online here
  2. Complete the online personality and aptitude test sent to you to see if you are a fit with our awesome team
  3. Complete a video interview to show off your personality and experience.
  4. Have an interview in person or online with your future boss and our HR leader.
  5. Have one final interview with our CEO to make sure you like us and we like you.
  6. Start your dream job


Additional Comments:

Only successful applicants from each stage will proceed to the next step in our hiring process. We value a diverse and inclusive workplace. Please contact us if you require accommodation during the hiring process, and we can arrange reasonable and appropriate accommodations.

We thank all candidates for their interest; however, only those selected for an interview will be notified. No phone calls or website inquiries, please trust our proven process


Job Type: Full-time

  • Junior/Intermediate Technical Support Specialist

    Found in: beBee jobs CA - 2 weeks ago

    Calgary, Alberta, Canada GAM Technical Services Full time

    Salary: Who Is GAM Tech?GAM Tech specializes in delivering top-notch IT support tailored for small businesses. Our ethos is rooted in forging strong relationships and ensuring open communication, allowing us to align IT strategies with our clients' business objectives. We pride ourselves on being a dependable partner for growth, offering solutions that...

  • Junior / Intermediate Biologist

    Found in: Jooble CA O C2 - 4 days ago

    Calgary, AB, Canada Alberta Society of Professional Biologists Full time

    RIDGE is currently seeking a junior or intermediate fish and/or wildlife biologist who is are highly motivated to be a part of a growing organization, who are experienced, well organized, technically competent with a strong skill set of data collection and technical report writing. RIDGE is looking to fulfill the role of a Biologist/ Environmental Planner....

  • Intermediate Contaminated Sites Specialist

    2 weeks ago

    Calgary, Canada Nwlr Full time

    We are seeking dynamic people to join our team. Please browse any available positions below.Intermediate Contaminated Sites Specialist Term Permanent Comp. No.: 1027 Closing Date Never Position Summary NorthWind Core Values:OUR CULTURE | GROWTH MINDSET | TEAM FIRST | PERFORMANCE AND PURPOSE DRIVENAre you passionate about the environment and looking for...

  • Intermediate Contaminated Sites Specialist

    1 week ago

    Calgary, Canada Nwlr Full time

    We are seeking dynamic people to join our team. Please browse any available positions below.Intermediate Contaminated Sites Specialist Term Permanent Comp. No.: 1027 Closing Date Never Position Summary NorthWind Core Values:OUR CULTURE | GROWTH MINDSET | TEAM FIRST | PERFORMANCE AND PURPOSE DRIVENAre you passionate about the environment and looking for...

  • Intermediate Contaminated Sites Specialist

    1 week ago

    Calgary, Canada Nwlr Full time

    We are seeking dynamic people to join our team. Please browse any available positions below.Intermediate Contaminated Sites Specialist Term Permanent Comp. No.: 1027 Closing Date Never Position Summary NorthWind Core Values:OUR CULTURE | GROWTH MINDSET | TEAM FIRST | PERFORMANCE AND PURPOSE DRIVENAre you passionate about the environment and looking for...

  • Junior/Intermediate Structural Designer

    Found in: Talent CA C2 - 2 weeks ago

    Calgary, Canada Bantrel Full time

    Job Description We are currently seeking a Junior/Intermediate Structural Designer to join our team, based out of Calgary, AB . The Junior/Intermediate Structural Designer will be responsible for is responsible for modeling structural steel, foundations and piles in a 3D environment using Plant 3D and Advance Steel with some input from an engineer....

  • Intermediate Contaminated Sites Specialist

    Found in: Jooble CA O C2 - 1 week ago

    Calgary, AB, Canada Nwlr Full time

    We are seeking dynamic people to join our team. Please browse any available positions below. Intermediate Contaminated Sites Specialist Term Permanent Comp. No.: 1027 Closing Date Never Position Summary NorthWind Core Values: OUR CULTURE | GROWTH MINDSET | TEAM FIRST | PERFORMANCE AND PURPOSE DRIVEN Are you passionate about the environment and...

  • Junior/Intermediate Structural Designer

    7 days ago

    Calgary, Canada Bantrel Co Full time

    Market Segment: EnergyJob I.D.: REF1234CCompany DescriptionBantrel is proud to be a leading provider of Engineering, Procurement, Construction and Construction Management (EPC / EPCM) services in Canada.For 40 years we have delivered end-to-end solutions for some of Canada’s most challenging and complex energy, mining, infrastructure, and nuclear projects,...

  • Junior/Intermediate Structural Designer

    7 days ago

    Calgary, Canada Bantrel Co Full time

    Market Segment: EnergyJob I.D.: REF1234CCompany DescriptionBantrel is proud to be a leading provider of Engineering, Procurement, Construction and Construction Management (EPC / EPCM) services in Canada.For 40 years we have delivered end-to-end solutions for some of Canada’s most challenging and complex energy, mining, infrastructure, and nuclear projects,...

  • Junior/Intermediate Structural Designer

    7 days ago

    Calgary, Canada Bantrel Co Full time

    Market Segment: EnergyJob I.D.: REF1234CCompany DescriptionBantrel is proud to be a leading provider of Engineering, Procurement, Construction and Construction Management (EPC / EPCM) services in Canada.For 40 years we have delivered end-to-end solutions for some of Canada’s most challenging and complex energy, mining, infrastructure, and nuclear projects,...

  • POSSE Technical Support Specialist

    Found in: Talent CA 2 C2 - 1 week ago

    Calgary, Canada CB Canada Full time

    POSSE Technical Support Specialist:On behalf of our client, Procom is seeking Three (3) POSSE Technical Support Specialists for a 24-month engagement.POSSE Technical Support Specialist Job Details:Our valued client requires Three (3) POSSE Technical Support Specialists to develop web applications to support the Industrial Waste Disposal and Landfill weather...

  • Junior/Intermediate Structural Designer

    Found in: Talent CA C2 - 1 week ago

    Calgary, Canada Bantrel Co. Full time

    Job DescriptionWe are currently seeking a Junior/Intermediate Structural Designer to join our team, based out of Calgary, AB. The Junior/Intermediate Structural Designer will be responsible for is responsible for modeling structural steel, foundations and piles in a 3D environment using Plant 3D and Advance Steel with some input from an engineer. AutoCAD...

  • Intermediate Building Sciences Specialist

    Found in: Talent CA C2 - 1 week ago

    Calgary, Canada Salas O'Brien Full time

    Job Summary: The  Intermediate Building Sciences Specialist  serves to assist with designing and coordaining building envelope renovation and new construction projects, and providing technical expertise to our team. Projects will include: multi-family residential; municipal, provincial and federally owned facilities; K-12 and higher education;...

  • Regulatory Specialist

    5 hours ago

    Calgary, Canada Environmental Dynamics Inc Full time

    Calgary, AB (Other Locations Considered) Since EDI started in 1994, our people have defined our culture and have been instrumental in our success. As we continue to grow, we look for team members who want to grow their careers and make a difference by working with our senior leaders. Our culture focuses on quality, support, mentoring, teamwork, positive...

  • Regulatory Specialist

    5 hours ago

    Calgary, Canada Environmental Dynamics Inc Full time

    Calgary, AB (Other Locations Considered) Since EDI started in 1994, our people have defined our culture and have been instrumental in our success. As we continue to grow, we look for team members who want to grow their careers and make a difference by working with our senior leaders. Our culture focuses on quality, support, mentoring, teamwork, positive...

  • Junior Environmental Scientist/Biologist

    Found in: Jooble CA O C2 - 2 weeks ago

    Calgary, AB, Canada Alberta Society of Professional Biologists Full time

    Position Intermediate Environmental Scientist / Biologist (Aquatics) Company AJM Environmental Inc. Job Title: Intermediate Environmental Scientist / Biologist (Aquatics) Employment: Full-Time / Permanent If you love what you do, crave an awesome company culture and are fanatical about customer experience, this role is for you! AJM Environmental...

  • Junior Environmental Scientist/Biologist

    Found in: Jooble CA O C2 - 2 weeks ago

    Calgary, AB, Canada Alberta Society of Professional Biologists Full time

    Position Intermediate Environmental Scientist / Biologist (Wildlife) Company AJM Environmental Inc. Job Title: Intermediate Environmental Scientist / Biologist (Wildlife) Employment: Full-Time / Permanent If you love what you do, crave an awesome company culture and are fanatical about customer experience, this role is for you! AJM Environmental...

  • Intermediate Vegetation Ecologist

    6 days ago

    Calgary, Canada AJM Environmental Full time

    **Job Title: Intermediate Vegetation Ecologist** **Employment: Full-Time / Permanent** **Location: Calgary, Alberta** If you have a passion for what you do, crave an exceptional company culture, and are dedicated to delivering an outstanding customer experience, then this role is tailored for you! **About AJM Environmental**: **Position Overview**: -...

  • Workday Technical Specialist

    Found in: Talent CA 2 C2 - 1 week ago

    Calgary, Canada CB Canada Full time

    Workday Technical SpecialistOn behalf of our client Procom is looking for a Workday Technical Specialist based in Calgary for a 6-month contract, ideally this person will work in a hybrid format. Workday Technical Specialist Job DetailsThe Workday Technical Specialist will do operational work with enhancement requests to support the team. Workday Technical...

  • Intermediate Environmental Scientist

    5 days ago

    Calgary, Canada AJM Environmental Full time

    **Job Title: Intermediate Environmental Scientist / Biologist (Aquatics)** **Employment: Full-Time / Permanent** **Location: Calgary, Alberta** If you love what you do, crave an awesome company culture and are fanatical about customer experience, this role is for you! - Fast-paced and dynamic environment; - A growing company where efforts are...