Retirement and/or Health and Benefits Client Delivery Leader

1 month ago

Montreal, Canada WTW Full time
Do you have a passion for building teams and delivering technically excellent work that exceeds client expectations? Do you thrive on collaborative, supportive teams and enjoy problem solving to ensure flawless delivery? Do you want to be part of a strategic team focused on innovation and excellence? Look no further...WTW is the place for you

The Client Delivery Leader is at the centre of fulfilling our client value proposition through technical excellence and effective delivery. As a Client Delivery Leader, you will work with some of the industry's top consultants and actuaries, while utilizing technical expertise and project management skills to deliver complex work accurately, timely and efficiently. Given the size and complexity of our client portfolio, you will have the opportunity to support diverse projects that help create a secure financial future for our clients and their employees.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role

The Client Delivery Leader is responsible for all actuarial projects for a client and will generally have that role across a group of clients.
  • Identifies and directs resources from across North America and our global centres considering developmental and succession needs; provides guidance on sourcing the right work to the appropriate resources
  • Ensures smooth and efficient team operation, adherence to standards and technical excellence, in coordination with Lead Actuary, consultants and delivery team project managers
  • Establishes and maintains project budgets including periodic review of client financial data in coordination with client billing
  • Has opportunity for client engagement around planning and delivery of projects
  • Provides or coordinates technical expertise on actuarial components of large special projects within actuarial and other service lines
  • Typically serves in other roles on client teams as well, such as Project Manager, Technical Reviewer, signing actuary, etc.

We trust our colleagues to work in a variety of settings. This role can be hybrid or onsite.

The Requirements
  • Ability to establish and manage large and complex project plans and client teams
  • Ability to communicate effectively with various stakeholders and motivate/mentor junior colleagues
  • Significant experience performing and managing a variety of actuarial projects including annual valuations, plan design, compliance, and risk and financial management for all types of retirement plans including defined benefit, defined contribution and retiree welfare plans
  • Aptitude to balance and prioritize multiple projects in a fast-paced work environment
  • An undergraduate degree is required; actuarial credentials are not required but are an asset

Equal Opportunity Employer

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