Field Service Engineer

2 months ago

MISSISSAUGA, Canada TD SYNNEX Canada ULC Full time

Join our innovative IT team We aim to simplify our processes, secure devices and networks, and provide top-tier support for our internal and external customers. Weâre seeking passionate, innovative professionals who are excited to be a part of the worldâs largest IT distributor.

About the role  

The Senior Field Service Engineer is responsible for 2nd level client support and services.  This position works closely with other IT departments for incident and problem resolution, and service request fulfillment within agreed service level.  The senior FSE will have more in depth technical experience than the FSE and is likely to take the lead in more complex troubleshooting and provides backup to the supervisor.  Tasks include:

  • Maintain applications on end user devices:  install/uninstall, troubleshoot, data recovery and maintain applications, products and equipment.

  • Maintain the estate of end user devices:  Identify, analyze and repair equipment failures.  Order and replace parts/material as needed.

  • Maintain other equipment including printers, scanners, warehouse equipment such as RDTs, etc.

  • Be the local hands and eyes for network and server equipment based locally.

  • Determine, recommend and test which products or software best suit our customersâ needs.

  • Provides training guidance to end-users, ensuring delivery of high quality and proactive support.

  • Escalate incidents to next level support when the solution is unknown or cannot be solved within defined time frames.

What you'll do

  • Provide first and second level support for incidents and service requests to business colleagues. (50%)

  • Leads problem resolution of more complex incidents and problems. (20%)

  • Take part in Technology projects as required, either as the local IT colleague or as part of a wider global endeavor. (10%)

  • Maintains asset inventories, ensures stock of devices and peripherals is appropriate, orders new equipment etc. (10%)

  • Serves as the backup to the supervisor or manager (10%)

What we're looking for

  • 5 to 8 Years of relevant work experience.

  • Bachelor's Degree with Systems Engineering or Related field of study required.

  • Other Education / Certifications: MCSE, SCCM, ITIL Foundation, CCENT.  Knowledge of common TD SYNNEX applications.

  • Able to execute instructions and to request clarification when needed.

  • Able to perform basic mathematical calculations.

  • Able to recognize and attend to important details with accuracy and efficiency.

  • Able to communicate clearly and convey necessary information.

  • Possesses strong multi-cultural interpersonal skills.

  • Able to constructively work under stress and pressure when faced with high workloads and deadlines.

  • Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.

  • Able to work independently with minimum supervision.

  • Able to maintain confidentiality of sensitive information

  • Able to build solid, effective working relationships with others.

  • Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.

  • Able to quickly learn new systems and technology.

  • Able to use relevant computer system applications at an advanced level.

#LI-PN1 

Working Conditions:

  • Occasional non-standard work hours or overtime as business requires.

  • On-call availability required as necessary.

  • Professional, office environment.

  • Some travel required.

Whatâs In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: Itâs not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Donât meet every single requirement? Apply anyway.

At TD SYNNEX, weâre proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If youâre excited about working for our company and believe youâre a good fit for this role, we encourage you to apply. You may be exactly the person weâre looking for

  • Field Service Engineer

    2 weeks ago

    Mississauga, Canada TalentWorld Full time

    Job title: Field Service Engineer Are you able to travel extensively to customer locations all over Ontario? You would be required to have overnight stays for extended periods of time.Our client stands behind their product and is looking to hire a Field Service Engineer to repair and troubleshoot injection moulding and injection blow moulding machines...

  • Field Service Engineer

    2 weeks ago

    Mississauga, Canada TalentWorld Full time

    Job title: Field Service Engineer Are you able to travel extensively to customer locations all over Ontario? You would be required to have overnight stays for extended periods of time.Our client stands behind their product and is looking to hire a Field Service Engineer to repair and troubleshoot injection moulding and injection blow moulding machines...

  • Field Service Engineer

    1 week ago

    Mississauga, ON, Canada TalentWorld Full time

    Field Service Engineer You would be required to have overnight stays for extended periods of time. Our client stands behind their product and is looking to hire a Field Service Engineer to repair and troubleshoot injection moulding and injection blow moulding machines at their clients’ locations. TalentWorld is recruiting a Field Service...

  • Field Service Engineer

    1 week ago

    Mississauga, ON, Canada TalentWorld Full time

    Job title: Field Service Engineer Are you able to travel extensively to customer locations all over Ontario? You would be required to have overnight stays for extended periods of time. Our client stands behind their product and is looking to hire a Field Service Engineer to repair and troubleshoot injection moulding and injection blow moulding machines...

  • Field Service Engineer III

    2 weeks ago

    Mississauga, Canada Agfa HealthCare Full time

    Agfa Inkjet Solutions is looking for a Field Service Engineer III provides expert technical guidance and support when highly complex issues arise that have a major impact on customers, dealers, service engineers, service management, manufacturing, and Engineering. Excellent analytical and problem-solving skills. Ability to rapidly absorb & implement new...

  • Field Service Engineer

    1 month ago

    Mississauga, Ontario, Canada TD SYNNEX Canada ULC Full time

    Join our innovative IT team We aim to simplify our processes, secure devices and networks, and provide top-tier support for our internal and external customers. We're seeking passionate, innovative professionals who are excited to be a part of the world's largest IT distributor.About the role The Senior Field Service Engineer is responsible for 2nd level...

  • Field Services Engineer

    4 hours ago

    Mississauga, Canada KUKA Full time

    SummaryResponsible for executing assigned robotic/automation jobs, including onsite installation, repair and follow up on service escalations. Keeps accurate records of service calls, maintains inventory of service parts, tools, and test equipment. Services are provided in-house, on-site and/or via telephone. Seeks sales opportunities while ensuring customer...

  • Field Service Technician

    3 days ago

    Mississauga, Canada PSI Engineering Full time

    The Company PSI Engineering manufactures and integrates automated pack and sortation systems for high volume warehouse and distribution centers who serve the business to consumer (B2C) market, drastically improving throughput and accuracy while reducing labor costs. In this role, you will be a part of a customer-focused team dedicated to following the...

  • Manager, Field Services

    1 month ago

    Mississauga, Canada KIA CANADA INC Full time

    **Nanager, Field Services** **Field Services Manager** will manage in-field service activities in dealer network related to dealer effectiveness. Position is also responsible for technical publications, tools & equipment and other service operational activities including service capacity. Includes dealer repair processes, focus on fixing vehicle right,...

  • Manager, Field Services

    1 month ago

    Mississauga, Canada KIA Motors Full time

    **Description** *** *** **Field Services Manager** will manage in-field service activities in dealer network related to dealer effectiveness. Position is also responsible for technical publications, tools & equipment and other service operational activities including service capacity. Includes dealer repair processes, focus on fixing vehicle right, first...

  • Field Service Technician

    7 days ago

    Mississauga, Canada Motiontek Industrial Inc Full time

    Job description Motiontek Industrial is a full service industrial equipment maintenance and engineering company. We provide premium on site services, repairs, installation, and custom automation solutions. We are looking for an experienced Field Service Technician who is driven by customer satisfaction and service success to grow with our company! As a...

  • Field Service Technician

    1 month ago

    Mississauga, Canada Motiontek Industrial Inc Full time

    Job description Motiontek Industrial is a full service industrial equipment maintenance and engineering company. We provide premium on site services, repairs, installation, and custom automation solutions. We are looking for an experienced Field Service Technician who is driven by customer satisfaction and service success to grow with our company! As a...

  • Field Service Technician

    1 month ago

    Mississauga, Canada Motiontek Industrial Inc Full time

    Job description Motiontek Industrial is a full service industrial equipment maintenance and engineering company. We provide premium on site services, repairs, installation, and custom automation solutions. We are looking for an experienced Field Service Technician who is driven by customer satisfaction and service success to grow with our company! As a...

  • Remote Field Service Technician

    8 hours ago

    Mississauga, Canada Cummins Inc. Full time

    **Remote Field Service Technician** **Description** We are looking for a talented Field Service Diesel Technician to join our team in the Sudbury area. This position requires a significant field service work experience and requires experience with Transit/Automotive on Highway, agricultural, mining, marine, PowerGen, Industrial engines etc. The 310T or...

  • Remote Field Service Technician

    8 hours ago

    Mississauga, Canada Cummins Full time

    We are looking for a talented Field Service Diesel Technician to join our team in the Sudbury area. This position requires a significant field service work experience and requires experience with Transit/Automotive on Highway, agricultural, mining, marine, PowerGen, Industrial engines etc. The 310T or 421A Red Seal Endorsement is mandatory. This is a...

  • Field Service Technician – Mississauga, ON

    4 days ago

    Mississauga, Canada Psiengineering Full time

    Field Service Technician – Mississauga, ON January 8, 2023 Field Service TechnicianPSI Engineering manufactures and integrates automated pack and sortation systems for high volume warehouse and distribution centers who serve the business to consumer (B2C) market, drastically improving throughput and accuracy while reducing labor costs.In this role, you...

  • Installation Engineer/Field Service Engineer

    1 week ago

    Mississauga, ON, Canada FANUC America Corp. Full time

    We maintain a workplace where individuals can be proud of, where talents are embraced, and results are encouraged and supported. provides the most complete range of industry-leading robotics, CNC and motion control systems, and ROBODRILL machining centers. Our innovative technologies and proven expertise help manufacturers in the Americas to be more...

  • Field Service Technician

    4 days ago

    Mississauga, Canada TRUMPF Full time

    How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the...

  • Field Service Technician

    1 day ago

    Mississauga, Canada Vaco Lannick Full time

    About the Company   Our client is a successful Canadian company looking to hire a Field Service Technician for a full time position in MIssissauga (5 days per week onsite or on in the field).  About the Opportunity This role is a travelling field technician for systems that combine motors, electrical, wiring, networking/IT, payment terminals/keypads,...

  • Field Service Representative

    2 days ago

    Mississauga, Canada BAXTER Full time

    **Vantive: A New Company Built On Our Legacy** Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney...