Bilingual HR Coordinator
4 weeks ago
Our client, a top 5 bank, is looking for Bilingual HR Coordinator for a10 monthâs contract in Montréal. This is hybrid role. There is a possibility of contract extension and conversion depends on the business needs.
Pay rate: $25.00 / Hour
Hours: Monday - Friday, 8:30am â 4pm
Open to fully bilingual candidates located in Toronto, provided that they are able to work onsite twice a week (Tuesdays & Wednesdays)
Advantages
â¢Great opportunity to kick-start a career in HR or banking
â¢Positive work environment
â¢Competitive pay rate
â¢Long term contract
â¢Hybrid role
â¢Start date ASAP
â¢Potential for contract extension and conversion
â¢Virtual training
Responsibilities
As a Bilingual HR Coordinator, your duties will include but not be limited to:
â¢Providing a broad range of operational process support
â¢Performing general to specialized transactions and/or other processing activities
â¢Supporting various HR programs and processes, providing first level analysis to resolve business issues
â¢Referring or escalating processing or operational issues
â¢Processing various transactions accurately, on time and in line with established guidelines/procedures
â¢Providing optimal employee and partner service, including guidance and advice on programs and procedures, while adhering to customer service standards and Customer Experience Model
â¢Identifying opportunities to improve service delivery and support process improvement initiatives:
â¢Completing investigations â report / escalate risk issues or process gaps identified
â¢Escalating non-standard or high risk transactions or other activities as deemed appropriate
â¢Prioritizing and managing own workload to meet SLA requirements for service and productivity
â¢Following internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients
â¢Maintaining working relationships with external and internal partners including responding to questions and/or concerns in an effective and timely manner
â¢Ensuring documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations
â¢Accessing systems, know and apply system capabilities, ensure update of information is completed timely and accurately:
â¢Adhering to standardized documentation procedures
â¢Updating and contribute to the preparation of procedural documents in support of day-to-day operations
â¢Being knowledgeable and/or aware of industry developments from a HR program and regulatory perspective for own area
â¢Supporting the team by continuously developing knowledge in own area
â¢Participating in personal performance management and development activities, including cross training within own team
â¢Keeping others informed and up-to-date about the status/progress of projects and all relevant or useful information related to day to day activities
â¢Contributing to a fair, positive and equitable environment that supports a diverse workforce:
â¢Acting as a brand champion for the business area/function and the bank, both internally and/or externally
Qualifications
â¢Excellent written & verbal communication skills, in both French & English
â¢Strong time management, with ability to adapt to change
â¢Ability to multi-task and manage competing priorities
â¢Comfortable navigating computer software
â¢Strong attention to detail
â¢Post-secondary mandatory
Nice to have:
â¢Previous banking or FI experience
â¢Investigative, critical thinking skills
â¢Knowledge of different Leave types
â¢Previous HR knowledge or experience
Summary
Interested in the Bilingual HR Coordinator role in Montréal? Apply online today
Candidates moving towards the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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