Senior Manager, OMNI Fulfillment Transformation

3 weeks ago


Mississauga, Canada Walmart Canada Full time
Position Summary...The Sr Mgr. Omni Fulfillment Transformation is responsible for developing new processes/ programs and continuously reviewing existing operational processes and strategic eCommerce solutions. This role is responsible for maintaining high service levels, leading and managing the Fulfillment Transformation team, as well as maintaining Walmart eCommerce competitiveness as it relates to the depth and variety of service offerings Developing new processes and programs, and building implementation blueprints to be shared with National Field Implementation team to scale with speed.

Collaborating with but not limited to partners in central operations, strategic sourcing as well as tech on the rollout of various initiatives and continuous improvements to ways of working which will help Walmart Canada grow sales, reduce cost and improve experience. Ensuring great service and continuity of operations across all markets.

What you'll do...

Develop the tactical plans to roll initiatives out and ensure ongoing success, work with senior team to highlight potential changes that drive incremental value or a better experience for the consumer.

Develop the rollout initiatives of multitudes of projects and blueprints to be shared with Field Implementation Team. Ensuring executions of said initiatives are on time and on budget. Responsible from inception to 8 weeks post launch handoff to day-to-day operations.

Responsible for communicating to regional leadership ( RVP's /Ops directors… ) initiatives and results of implementation projects.

Develop benchmarking and best practice initiatives that set direction for future optimization objectives for eCommerce Omni solutions.

Responsible for budget planning and reconciliation of CAPEX and ensuring proper OPEX cost have been captured and accounted for.

Acts as an advocate for digital/multichannel leverage across the organization. Works with teams to ensure they have the knowledge to move their business / program forward.

Coach and develop team of managers who support the implementation of new programs and improved ways of working, improved cost to serve opportunities, and improve experience for our customers and associates.

Responsible for leading a multi-disciplined team to drive efficiencies through drivers, equipment utilization, reducing inefficiencies all while balancing service to a variety of customers and significant cost factors protecting both aspects of the business

Drives the execution and implementation of multiple business plans and projects for OMNI Operations by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Responsible to being the voice of our stores to ensure our associate's needs are met without compromising business performance.

Imperative to use multiple data sources to drive analytical based decisions to improve operational performance in a measurable way.

Qualifications

  • Minimum level of supervisory/management experience - 3-5 years
  • Highly developed analytical, strategic-thinking, problem-solving, and organizational skills
  • Ability to thrive in ambiguity and adapt quickly to changing priorities, assignments, and roles.
  • High level of attention to detail with ability to consolidate large amounts of complex information into
  • simplified views.
  • Team-oriented with exceptional interpersonal skills, self-motivated, success-driven, demonstrated
  • ability to gain trust, secure buy-in and influence change at all levels.
  • Outstanding verbal communication and presentation skills.
  • Highly organized, able to prioritize multiple projects effectively
  • Professional individual having experience in supervisory role with people management skills and taking on team responsibilities.
  • High proficiency with BI (Business Intelligence) tools .
  • Advanced knowledge of Microsoft Office application (Outlook, Word, Excel, PowerPoint, Access etc.)

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 ARGENITA RD, MISSISSAUGA, ON L5N 1P9, Canada

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