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Field Nurse Case Manager

2 months ago

NouveauBrunswick, Canada Bayshore HealthCare Full time

The Field Nurse Case Manager (FNCM) that is referred to as [contractual program title, ex. Regional Support Nurse, Clinical Case Manager or etc.]… including on-site visits to the physician’s office to gather all pertinent and appropriate information to complete the necessary forms (private and/or provincial insurance) in a concise, organized, and professional manner
Proactively offers support and advocacy to patients and HCP
Visits prescribers in their assigned area to assist with paperwork in office as required
Actively establish and strengthen relationships with HCP within assigned region through on site and virtual visits
Accountable for conducting physician site visits across diverse geographical territories
including gathering all pertinent and appropriate information to complete the necessary forms (private and/or provincial insurance) in a concise, organized, and professional manner
Ensure patients are scheduled for necessary diagnostic tests and notify physicians of any expired test results that require follow-ups
Review post visit reports to confirm next appointment is scheduled and data integrity of the report against the physician order, if applicable
Facilitate any required communication with physicians, Patient Support Programs, or other health care professionals involved in the patient’s circle of care
Work closely with the manufacturer local sales representatives to support specific physician’s and staff needs, if applicable
Offer and/or provide educational training to patients and physicians on product(s)
Coordinate and schedule patients at appropriate visit locations (home, clinic, etc.), Ensure patient records are maintained and data-accurate to meet program reporting requirements
Must be able to identify and report Adverse Events to Health Canada, Med Info, and enter into source system and third-party systems
Report and document Adverse Events as per Pharmacovigilance requirements
Participate in quality activities and continuous improvement initiatives in keeping with the company’s Quality Management System as well as specific performance indicators for the project
Maintain confidentiality of pharmaceutical partner(s) and corporate information and discuss same only with appropriate Bayshore personnel
as per specified timelines and Bayshore’s policy, if applicable
Complete product complaint reports
Bayshore est à la recherche d’un-e infirmier-ière terrain gestionnaire de cas attentionné-e-s et compétent-e-s pour se joindre à son équipe exceptionnelle et poursuivre sa tradition de plus de 50 ans de prestation de soins de haute qualité. Si votre vocation est de » faire la différence » et consiste à apporter votre contribution en prodiguant des soins exceptionnels, alors une carrière chez Bayshore vous attend Vous recevrez la liste des besoins des établissements du Québec à desservir et c’est à vous de postuler pour ceux qui vous intéressent : temps plein ou temps partiel, aucun minimum d’heures, adaptez vos horaires à votre style de vie.
Réalisez tout votre potentiel – Nous nous engageons à vous aider à atteindre vos objectifs, et nous y parvenons grâce à une grande variété d’options de travail, à un apprentissage continu et à un accès à des experts en soins de santé. Nous offrons également un salaire compétitif et des avantages sociaux complets pour vous et votre famille.
Faites ce que vous aimez – Vous avez envie de faire une différence et revenir aux principes fondamentaux des soins orientés vers le patient? Façonnez le bien-être de nos clients et de la communauté – Créez chaque jour des moments spéciaux pour vos clients en assurant une meilleure qualité de soins à toutes les personnes hospitalisées.
L’infirmier-ière gestionnaire de cas de Bayshore Specialty Rx jouera un rôle essentiel en aidant les patients atteints d’une maladie dermatologique à améliorer leur état de santé et leur qualité de vie. La personne retenue offre de l’aide pour l’inscription et le remboursement de visite medicale ainsi qu’un support dans la gestion du dossier clinique. La personne retenue sera en contact avec des collègues et des clients dans diverses provinces canadiennes, par conséquent, la maîtrise d’une langue autre que le français est un atout.
Graduate of Registered Nursing Program or Registered/Licensed Practical Nursing program holding current registration from a provincial licensing body in Canada.
Registered and in good standing with their provincial regulatory body
Minimum 2 years’ experience in Patient Support Programs or equivalent
Demonstrated expertise in delivering exceptional customer service and fostering positive relationships with internal and external stakeholders
Must be fluent in verbal and written communication and interpersonal skills for both English and French (Applicable for provinces/regions with French language service requirements)
Strong computer and technical skills: Excel, Word, Outlook, tablets, web portals/internet use
Understanding of provincial and private coverage criteria, Special Authorization processes and how to navigate the Canadian drug coverage landscape is an asset
Accurate data collection and integrity
Self-regulation of time management and the ability to multi-task and adhere to deadlines
Ability to work in a quiet working environment with proven ability to work autonomously within a remote/virtual team environment
Established high speed internet access from home office
Possession of a valid driver's license, with the capability and willingness to travel extensively across assigned territories, utilizing reliable personal transportation
Un diplome en soins infirmier provenant d’une école reconnue (Infirmier-ière/Inf. Expertise démontrée dans la prestation d’un service à la clientèle exceptionnel et dans l’établissement de relations positives avec les intervenants internes et externes.
Maîtrise de la communication orale et écrite et des compétences interpersonnelles en anglais et en français (applicable aux provinces/régions ayant des exigences en matière de services en français).
Solides compétences informatiques et techniques : Excel, Word, Outlook, tablettes, portails web/utilisation d’Internet
Collecte de données précises et intégrité
Auto-régulation de la gestion du temps et capacité à effectuer plusieurs tâches à la fois et à respecter les délais.
Accès à l’internet à haut débit depuis le bureau à domicile.