Manager Home and Community Care

Requisition Details:

Employment Status: Regular, Full-time (1.0 FTE)
Program Name: Visiting Nursing
Number of Hours Bi-Weekly: 75
Work Schedule: Days
On Call: Yes
Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary:

The Manager Home and Community Care (HCC) RN/RPN provides professional and practice leadership to staff and is responsible for ensuring the provision of safe, effective quality client care within their program area(s). The position is accountable for working as part of an integrated Regional management team to ensure the successful execution of site operational goals and for managing the delivery of in-home client care services for Nova Scotia Home Support programs and/or community programs within Community Support Services, including, staff hiring, supervision and training, and team operations.

Key Responsibilities:

Directs and monitors the delivery of client care services and day-to-day functions and performance of front-line staff in accordance with current regulatory guidelines and VON policies, procedures and
Assists staff, or completes risk assessments, investigations of issues, injuries, and reporting related to client or employee
Monitors performance related to funder expectations regularly and contributes to the development and implementation of quality improvement activities to achieve performance targets through monitoring of reported
Guides new employees through the orientation process and ensures all probationary reviews and stay interviews are
Applies working knowledge of the relevant collective agreements and application of local labor rules in daily decision-making
Participates in budget preparation, financial performance
Completes or contributes to key performance indicators (KPI) and quality reports for internal and external stakeholders, conducting relevant analysis and ensuring timely submission, as required or requested.
In collaboration with internal stakeholders, develops team procedures and guidelines to ensure best practices are met in the completion of all tasks or
Receives and documents all employee, family, and client complaints or issues related to service delivery; engages other VON managers in resolving the issue or complaint and escalates, if required, to the appropriate
Ensures occupational health and safety policies, programs, and activities are performed by staff, in compliance with VON’s health and safety policies and guidelines and the Occupational Health and Safety
Completes risk assessments, and investigations of issues, incidents, or injuries as
Participates in local, regional, or national teams or committees as required such as Quality Care and Service, Joint Occupational Health and Safety, and
Assesses and documents community needs and assists in developing business and funding proposals to meet emerging
Provides support for department presentations and
Facilitates front-line staff development and growth using a team approach and working in concert with the practice leaders and educators to facilitate excellent outcomes for quality care delivery, client service and provider safety, and service provider
Provides service provider personnel with access to clinical advice, support, and clinical reference
Participates in the on-call rotation, as needed
Additional responsibilities as assigned including in-home services as

Common Leadership Responsibilities:

Promotes the strategy of VON and its role as an integrated community care provider to all stakeholders and
Prioritizes and ensures alignment of emerging opportunities in the community with the VON strategic plan.
Provides leadership in navigating the requirements and complexities of unionized and non-unionized
Coaches, advises, motivates, and provides leadership to staff; creates a positive workplace for staff.
Promotes the LEAN team management approach to ensure a common paradigm of management and discipline of management
Ensures there are mechanisms for all staff to come together to hear organizational news and to provide feedback on what is working and what is not
Ensures the completion of performance development and learning plans for all
Promotes common approaches to orientation, learning, motivating, recognizing, and supporting staff when achieving organizational goals; such as meeting or exceeding KPIs, meeting or exceeding
Provides leadership and commitment to building client and family engagement and following Accreditation Canada
Provides leadership in the promotion of a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations, that KPIs related to safety are regularly reviewed by management, that appropriate investigations occur when needed, and plans to address issues are created and acted
Compliant with the VON Safety Management System, including all Safe Work Practices and Procedures.
Promotes work/life balance fostering professional excellence and personal fulfillment and health.
Promotes the use of technology-based systems for the capture, transformation, and distribution of
Abides by all confidentiality and protection of personal information policies, regulations, and practices and ensures appropriate safeguards are in place in the

External and Internal Relationships:

Regularly liaises/communicates proactively and constructively with various members of the home and community care and clinical management
Builds and sustains strategic relationships with current, new, and prospective VON partners, and community
Develops effective internal relationships across departments to facilitate department objectives and
Interacts with funder and partner organizations such as Ontario Health and Home and Community Care Support Services (HCCSS) in Ontario, Home and Community Care Health Authorities (Districts or Zones) in Nova Scotia, Ministries of Health and community health, social and service

Education, Designations and Experience:

Post-Secondary education in a related
Registered Nurse (RN) or Registered Practice Nurse (RPN) with current registration with CNO
A minimum of 5 years experience in community health care and a minimum of 2 years experience managing
Experience in community work and working with community partners in a collaborative
Experience engaging with municipal, provincial, and national external groups in a related
Experience in negotiation, conflict management, financial management and working with staff and
Experience working in a unionized environment is an asset

Skill Requirements:

Excellent critical thinking, assessment, and problem-solving
Strong attention to detail.
Excellent verbal and written communication
Proficient in using Microsoft Office software, including PowerPoint, Word, Excel, and
Demonstrated ability to effectively structure daily work activities with minimal
High level of organizational and interpersonal
Able to work under pressure in a fast-paced environment while balancing competing
The ability to exercise innovation and identify opportunities by practicing LEAN principles and methodologies is an asset.
Strong public relations and networking skills.
Demonstrated skillsets in leadership, and team
Ability to accept and facilitate

Other:

Must have a personal vehicle or access to reliable transportation and possess both a current driver’s license and proof of vehicle insurance, if
A current and original copy of a satisfactory Criminal Records
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be
Willingness to travel regularly during the day as well as periodically overnight(s) to support sites and attend
The ability to speak French is an asset in French Designated
Available to work flexible hours.
The use of Personal Protective Equipment (PPE) may be required

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

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