Member Service Representative

1 month ago

Edmonton AB, Canada Christian Credit Union Full time €19 - €25
Member Service Representative (Two Positions)

Christian Credit Union is a financial services organization that encourages biblical stewardship, offers modern banking technology and a comprehensive range of financial services solutions with service and advice from experts. We are principled and benefit our members with low fees, great rates and profit sharing while supporting Christian organizations and providing resources to make a difference in the world. 

We have opportunities for the following Member Service Representative (MSR) roles:

  • Member Service Representative 22.50 hours/week – permanent in Lethbridge
  • Member Service Representative Full Time – 18 month contract in Edmonton

The MSR role performs a variety of member service transactions through multiple delivery channels, exercising discretion and judgment to achieve exceptional member satisfaction. This position is well versed in the full range of products and services offered through the credit union and contributes to the organization’s vision - “To be the recognized leader in applying Christian values to financial services”.

What does an MSR do?

  • Initiates and engages in conversations to uncover needs and offer credit union products and solutions to those needs; or make referrals to appropriate staff members.
  • Educates and assists members with self-serve/electronic options and inquiries such as online and mobile banking.
  • Fosters member relationships through service excellence and product knowledge; acting as the first point of contact for members.
  • Processes banking transactions including deposits, withdrawals, loan payments, bill payments, bank drafts, selling foreign currency, cashing cheques and other everyday banking needs.
  • Responds to general telephone and email inquiries.
  • Maintains custody of cash drawer and daily cash holdings, balancing cash each day with receipts and disbursements.

What skills and attributes does an MSR with Christian Credit Union need?

  • Exemplary Christian character with a desire to promote Biblical financial
  • Ability to initiate and engage in discussions with members about potential needs and solutions/products.
  • Strong sense of teamwork and willingness to assist others and contribute to team goals.
  • Possesses Christian Credit Union core values of humble, hungry and people smart.
  • 1 – 2 years of experience in a retail or sales environment.
  • Strong numerical aptitude and 1-2 years of experience handling cash transactions.
  • Excellent organizational skills with an aptitude towards detail and ability to work well under pressure.
  • High School Diploma required; post-secondary education in business is an asset.
  • Proficient in MS Office Suite with strong computer literacy.

The Compensation

A competitive salary range of $18.62 – $25.32 per hour along with benefits package, deposit and loan programs are all reasons to consider Christian Credit Union for your career.

Closing Date: Friday May 24, 2024. We encourage all interested to apply.

We encourage all interested to apply. Please submit your resume and cover letter to:

We thank all applicants for their interest. Only those under consideration for the position will be contacted.

Christian Credit Union is committed to providing accommodations for people with disabilities. If you require accommodation during the application process or selection process, please advise in your cover letter.

#J-18808-Ljbffr

  • Member Service Representative

    5 days ago

    Edmonton, Alberta, Canada Christian Credit Union Full time

    Member Service Representative (Two Positions)Christian Credit Union is a financial services organization that encourages biblical stewardship, offers modern banking technology and a comprehensive range of financial services solutions with service and advice from experts. We are principled and benefit our members with low fees, great rates and profit sharing...

  • Member Services Representative

    3 weeks ago

    Edmonton, Canada Edmonton Pipe Trades Full time

    Job Title: Member Services Representative **Responsibilities**: - Provide excellent customer service to members, guests, and staff - Greet and check-in members and guests upon arrival - Answer phone calls and respond to inquiries in a professional and timely manner - Assist with membership inquiries, sign-ups, and cancellations - Maintain a clean and...

  • Member Service Representative

    3 weeks ago

    Edmonton, Canada Servus Credit Union Full time

    **Employment Status**:Part Time - Guaranteed 20 hours per week **Compensation**:$20.07- $25.08 per hour **Additional Information**:This branch is open Tuesday - Saturday with extended hours Thursday and Friday's Servus is growing! We are currently looking for a **Member Service Representative **at our **Beverly branch** Servus's customers are also our...

  • Member Service Representative

    3 weeks ago

    Edmonton, Canada Servus Credit Union Full time

    **Employment Status: Part time temporary - (guaranteed 20 hours per week minimum)** **Compensation**:$20.07 - $25.08 per hour **Additional Information**:This is a Temporary 12- 14 month contract** - This branch is open Monday - Saturday with extended hours Thursday and Fridays Servus is growing! We are currently looking for a part time **Member Service...

  • Member Service Representative Edmonton

    2 weeks ago

    Edmonton, Canada Christian Credit Union Full time

    **Member Services Representative (MSR)** Christian Credit Union is a financial services organization that encourages biblical stewardship, offers modern banking technology and a comprehensive range of financial services solutions with service and advice from experts. We are principled and benefit our members with competitive fees and rates while supporting...

  • Member Services Representative

    5 days ago

    Edmonton, Alberta, Canada Royal Glenora Club Full time

    An opportunity has just opened up for a full and part time Member Services Representative.This is our front desk position and the primary point of contact as members and guests enter the Club, and sets the tone for a warm, welcoming and positive experience for all members and guests.We provide an exceptional work environment, with some fun infused into our...

  • Member Services Representative, Supervisor

    3 weeks ago

    Edmonton, Canada Alberta Motor Association Full time

    AMA: **YOU KNOW HOW TO PUT** **THE **_super_** IN SUPERVISOR.** - Posted: 2023-06-07_ - Closing: Until Filled_ - Location: Edmonton South Administration_ When it comes to leading a team, you’re definitely the whole package - a team player, a supportive coach and always an enthusiastic cheerleader. You’re a natural leader who knows how to think on your...

  • Mobile Support

    3 weeks ago

    Edmonton, Canada Servus Credit Union Full time

    **Posting Closes: January 6, 2023** **Employment Status**:Part Time ( Guaranteed 20 hours per week ) **Compensation**:$20.07 - 25.08 per hour **Additional Information**:Mobile Support position is an entry level role into our organization. It requires employees to be flexible and mobile to service all branch locations in the Edmonton and surrounding area....

  • Customer Service Representative

    1 month ago

    Edmonton, AB, Canada Rentokil Initial plc Full time

    Customer Service Representative Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends! Who are we? Rentokil Canada Corporation is proud to be a member of the Rentokil family of companies in North...

  • Member Service Representative

    3 weeks ago

    Edmonton, Canada Servus Credit Union Full time

    **Employment Status**:Permanent Part Time (Guaranteed 20 hours per week) **Compensation**:$20.07 - $25.08 per hour Servus is growing! We are currently looking for a **Member Service Representative **at our **149th Street Branch!** Servus's customers are also our member-owners, so we call our Customer Service Representatives, Member Service...

  • Member Services Representative- West Edmonton Mall

    2 weeks ago

    Edmonton, Canada Crunch Fitness-West Edmonton Mall Full time

    Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. Crunch Fitness is looking for energetic, enthusiastic people that take PRIDE in delivering great member Service and believe they can provide GREAT member experience that exceeds expectations. **Your Role**: A Member Services...

  • Member Services Representative

    4 weeks ago

    Edmonton, Canada Royal Glenora Club Full time

    An opportunity has just opened up for a full and part time Member Services Representative. This is our front desk position and the primary point of contact as members and guests enter the Club, and sets the tone for a warm, welcoming and positive experience for all members and guests. We provide an exceptional work environment, with some fun infused into...

  • Member Services Representative

    1 week ago

    Edmonton, Canada Royal Glenora Club Full time

    We are a beautiful, newly renovated club centrally located in Edmonton’s striking river valley, serving private members in a multi-recreational facility. An opportunity has just opened up for a part time Member Services Representative. The front desk position is the primary point of contact as members and guests enter the Club, and sets the tone for a...

  • Member Services Representative

    6 days ago

    Edmonton, Canada Royal Glenora Club Full time

    We are a beautiful, newly renovated club centrally located in Edmonton’s striking river valley, serving private members in a multi-recreational facility. An opportunity has just opened up for a part time Member Services Representative. The front desk position is the primary point of contact as members and guests enter the Club, and sets the tone for a...

  • Member Service Representative 24 Month Contract

    2 months ago

    Edmonton, Canada Christian Credit Union Full time

    **Member Service Representative - Full time** Christian Credit Union is a financial services organization that encourages biblical stewardship, offers modern banking technology and a comprehensive range of financial services solutions with service and advice from experts. We are principled and benefit our members with competitive fees and rates while...

  • Member Service Representative 18 Month Contract

    2 weeks ago

    Edmonton, Canada Christian Credit Union Full time

    **Member Service Representative - Full time** Christian Credit Union is a financial services organization that encourages biblical stewardship, offers modern banking technology and a comprehensive range of financial services solutions with service and advice from experts. We are principled and benefit our members with competitive fees and rates while...

  • Client Service Representative

    2 months ago

    Edmonton, AB, Canada Canadian Imperial Bank of Commerce Full time

    Client Service Representative [Hourly] page is loaded Client Service Representative [Hourly] Apply locations Edmonton, AB time type Part time posted on Posted Yesterday job requisition id 2407025 We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our...

  • Member Services Rep

    4 weeks ago

    Edmonton, Canada Crunch Fitness Full time

    Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. Crunch Fitness is looking for energetic, enthusiastic people that take PRIDE in delivering great member Service and believe they can provide GREAT member experience that exceeds expectations. **Your Role**: A Member Services...

  • Member Service Centre 1

    4 weeks ago

    Edmonton, Canada Alberta Pensions Services Corporation (APS) Full time

    **Position**: Member Services Representative **Position Type**: Full-time, Temporary, Included Until June 30, 2023 [Internal/External] **Location**: Alberta **Classification**: TP I **Salary Range**: $57,709- $69,653 If you strive to provide the best customer service in a call centre environment, then you belong here. What you’re passionate...

  • Member Service Centre 1

    6 days ago

    Edmonton, Canada Alberta Pensions Services Corporation (APS) Full time

    **Position**: Member Services Representative **Position Type**: Two (2) Full-time, Temporary, Included Until May 30, 2025 [External] **Location**: Edmonton, Alberta **Classification**: TP I **Salary Range**: $58,574- $70,698 If you strive to provide the best customer service in a call centre environment, then you belong here. What you’re passionate...