Claims Analyst Property

3 weeks ago

Ontario, Canada Allstate Canada Full time

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role designation : home-based

Comprehensive Retirement Savings Program with employer matched contributions
Employee discounts (15% on auto and property insurance, plus many other products and services)
Strong Brand Recognition
Working within the community and giving back
Our team is growing, and we are actively looking to hire a Claim Advisor - Homeowner. Reporting to the Manager, Property Claims. The Claim Advisor, Homeowner position is technical in nature and focused on homeowner claim handling.

Interpret insurance policy wording, determine policy coverages, and set reserves on all claims assigned.
Investigate, negotiate, and settle homeowner claims or moderate to high complexity by telephone and/ or by written correspondence.
Comply with best practices as set out in Allstate policies and procedures.
Adhere to legislative and regulatory requirement and ensures files are thoroughly documented.
Settlement of claims within personal authority and follow company guidelines on claims exceeding personal authority.
Maintain a caseload reflective of a Claim Advisor, Homeowner and Take ownership and accountability to solve customer problems.
Communicate and interact with claimants, vendors and other insurance companies in a professional manner.
Work collaboratively with a team of Homeowner Adjusters and Claims Assistants.

Post-secondary education is preferred and a minimum of 1-2 years relevant Claim Advisor experience
Prior insurance experience and knowledge in automobile and property claims preferred
Strong critical thinking skills to identify strengths and weaknesses of claim

Note: To be eligible to apply for a position, you must have been in your current position for at least twelve months and have at least a "Successful" performance rating in addition you must meet the minimum requirements for the role to be considered.

Allstate Canada Group has policies and practices that provide workplace accommodations.

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