Head of Department

2 weeks ago


Vancouver, British Columbia, Canada Prada Group Full time
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities.
The acquisition of Pasticceria Marchesi 1824 has marked the Group's entry into the food sector, applying the same high quality criteria. Very proactive also in the art field, the Prada Group strengthens its presence through contemporary art projects in constant evolution.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The Department Manager is responsible for meeting department goals, driving the department business in partnership with the General/Store Manager to guarantee the achievement of the quantitative and qualitative objectives set for his/her department and for the store.
They are also responsible for floor coverage, merchandising and marketing of the product in the department/store, and assistance in upholding policies, practices and procedures of general store activities. Promote and educate their team and the client on brand identity and Prada DNA
Foster a strong private appointment culture
Uphold policies, practices and procedures of general store activities and execute them in a timely manner in order to protect the client experience, as well as the company assets
Leverage inventory with visual planners for product displays and animations to further support category performance
Ensure the department image and product care are in line with corporate standards and that the staff is aware of this standard
Handle and rectify clients' complaints, with the support of General Manager
Collaborate with other colleagues and management in a professional manner to achieve business objectives
Strong business acumen and analytical skills
Business awareness
Relationship building

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