Cards and Credit Risk, IT Manager

2 weeks ago


Montréal QC, Canada Banque Nationale du Canada Full time

Area of Interest: Information technology
A career as a Leader awaits you in the Cards and Credit Risk team at National Bank. It is through your coaching skills, your experience in IT delivery, support and application monitoring that you will have a positive impact
Being an IT/Ops Manager at National Bank means working with an organization that maximizes your professional potential.
Manage a team of 2 managers dedicated to IT/Ops related to credit card granting processes
Implement strategies to improve and optimize the performance of the Cards Domain granting processes
Achieve the improvements desired by the LOB on the granting processes (CCIA, CCOA, Commercial, Companies)
Enable your team to excel by setting and monitoring performance goals
Act as a facilitator between partners (Sales Force, LOB, OPS, IT, Domain Cards)
Mobilizing and advancing the IT-PAHO synergy.
IT is made up of more than 2,300 experts who work in an agile, proactive and collaborative manner to seize opportunities, stay on the cutting edge of technology and continuously improve processes.
The Cards and Credit Risk Department is made up of more than 200 people who work in an agile, proactive and collaborative manner to seize opportunities, stay on the cutting edge of technology and continuously improve processes. Our team stands out for its expertise in the menu and its quality of delivery.
You will report to the Senior Manager of Cards and Credit Risk.
We favour a variety of forms of continuous learning to enrich your development, including learning in action, training content made available to you, and working in collaboration with colleagues of diverse expertise and profiles.
We aim to offer you maximum flexibility to support your quality of life. This translates into a hybrid work environment, as well as a flexible and adaptable schedule.
Experience in managing multidisciplinary teams in an agile delivery context
Experience in managing the lifecycle of the IT asset portfolio, its availability, operational support and associated budgets
Experience in technologies (SAP, WEB, ECM, Master Client, SDLC)
Industry-related bachelor's degree and 8 years of relevant experience or industry-related master's degree and 5 years of relevant experience
Experience in the Cards Domain would be an asset.
Languages:
~ French

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French. Active collaboration Active listening Business Alignment Communication Credit Cards Cross-functional Team Leadership Debit Cards Decision Making Diversity & Inclusion Emotional Intelligence Managerial Courage Mobilization Partner Development Problem Solving Strategy Execution
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.


Flexible group insurance
Generous pension plan
Preferential banking services
Opportunities to get involved in community initiatives
Virtual sleep clinic
Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Why work at National Bank?
This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.
We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued.


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