FOH Shift Leader

3 weeks ago


Toronto ON, Canada EightSix Network Inc Full time

Job Overview:
We are seeking a highly motivated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for overseeing the daily operations of our establishment, ensuring exceptional customer service, and maintaining a positive work environment. If you have previous experience in the food industry, possess strong leadership skills, and thrive in a fast-paced environment, we want to hear from you.

Responsibilities:
- Provide excellent customer service by greeting and assisting customers in a friendly and professional manner
- Supervise and train team members on company policies, procedures, and best practices
- Ensure compliance with health and safety regulations
- Handle cash transactions accurately and efficiently
- Assist with training new employees
- Monitor inventory levels and place orders as needed
- Resolve customer complaints or issues promptly and professionally
- Collaborate with management to develop strategies for improving overall performance

Qualifications:
- Previous experience in the food and beverage industry, preferably in a leadership role
- Strong customer service skills with the ability to handle difficult situations calmly and effectively
- Excellent communication and interpersonal skills
- Proficient in cash handling procedures
- Ability to work in a fast-paced environment while maintaining attention to detail
- Knowledge of food safety regulations and best practices
- Ability to multitask and prioritize tasks effectively
- Experience with team management and employee scheduling is preferred

We offer competitive pay rates based on experience along with opportunities for career advancement within our organization. If you are passionate about providing exceptional service, leading a team, and working in a dynamic environment, we encourage you to apply for the position of Shift Leader.

Job Types: Full-time, Part-time

Pay: $17.00-$19.00 per hour

Expected hours: 30 – 50 per week

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Bar'kada is a restaurant and bar located in the heart of downtown Toronto on the bustling Queen Street West.

Enjoy delicious food meant for sharing with your 'barkada'—your group of friends. Our modern menu features hints of Spanish, Portuguese, American, Asian, and Filipino flavours.

Experience live DJs on weekends, handcrafted cocktails, specialty wines, craft beers, and espresso. #J-18808-Ljbffr
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